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The Westin Shenzhen Nanshan

Photo gallery for The Westin Shenzhen Nanshan

Exterior
Outdoor pool, free pool cabanas, pool umbrellas
Club Suite, 1 King Bed, Non Smoking, City View | Terrace/patio
Club Suite, 1 King Bed, Non Smoking, Park View | Minibar, in-room safe, desk, blackout curtains
Club Suite, 1 King Bed, Non Smoking, Park View | Minibar, in-room safe, desk, blackout curtains

Overview of The Westin Shenzhen Nanshan

The Westin Shenzhen Nanshan

5.0 star property
Luxury hotel with full-service spa, connected to the convention centre, near Happy Valley

8.4/10 Very good

177 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Airport transfer
  • Gym
Map
9028-2 Shennan Road, Nanshan District, Shenzhen, Guangdong, 518053

Room options

About this area

What's nearby

  • In Nanshan

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 29 min drive
  • Hong Kong International Airport (HKG) - 50 min drive
  • Hong Kong Lok Ma Chau Station - 10 min drive
  • Shenzhen Station - 13 min drive
  • Sungang Railway Station - 15 min drive
  • Magic Castle Station - 9 min walk
  • Oct Station - 12 min walk
  • Shijie Zhi Chuang Station - 14 min walk
  • Airport shuttle (surcharge)

Restaurants

  • 10 Gong Guan - 12 min walk
  • Jiao You Lao Tan Hei Yu - 18 min walk
  • 深南大道9039-15 - 18 min walk
  • 旧村委会商铺 - 19 min walk
  • NBeer - 3 min drive

About this property

The Westin Shenzhen Nanshan

The Westin Shenzhen Nanshan offers an airport shuttle (available 24 hours) for CNY 600 per vehicle roundtrip. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Seasonal taste, one of 2 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge and a 24-hour health club. Fellow travellers like that it's only a short walk to public transportation: Magic Castle Station is 9 minutes away and Oct Station is 12 minutes.

Languages

Chinese (Mandarin), English, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
At check-in, guests must provide a negative PCR COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 350 rooms
  • Arranged over 25 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a negative PCR COVID-19 test result

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a negative PCR COVID-19 test result
  • Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekend mornings 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Local/corner shop

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Shopping
  • Free use of nearby fitness centre

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (5382 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Free pool cabanas
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour health club
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • 24-hour pool access
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Portable bath seats
  • Lowered plug sockets in bathroom
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Korean

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • WiFi and wired Internet for a surcharge
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Heavenly Spa by Westin has 17 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a mud bath, a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Dining

Seasonal taste – This buffet restaurant serves breakfast, brunch, lunch and dinner. Happy hour is offered.
Five sen5es – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Exchange – This restaurant only serves brunch. Open daily.
Daily Treats – This restaurant only serves brunch. Open daily.
Grange Grill – Overlooking the ocean, this fine-dining restaurant specialises in American cuisine and serves dinner and light fare. Open daily.

Fees & policies

Refundable deposits

  • Deposit: CNY 800 per night

Optional extras

  • WiFi is available in guest rooms for CNY 90 per night (rates may vary)
  • Wired Internet access is available in guest rooms for CNY 90 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately CNY 208 to 208 for adults and CNY 104 to 208 for children
  • Airport shuttle service is offered for an extra charge of CNY 600 per vehicle (roundtrip)
  • Late checkout can be arranged for an extra charge of CNY 1750 (subject to availability)

Children & extra beds

  • Cots/infant beds are available for CNY 345.0 per night

Pool, spa, & gym (if applicable)

  • Pool open 24 hours
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitiser.

At check-in, guests must provide a negative PCR COVID-19 test result.

Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

<p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards, mobile payments and cash.</p> <p>Mobile payment options include: Alipay.</p>

Also known as

Westin Hotel Shenzhen Nanshan
Westin Shenzhen Nanshan
Westin Shenzhen Nanshan Hotel
The Westin Shenzhen Nanshan Hotel
The Westin Shenzhen Nanshan Shenzhen
The Westin Shenzhen Nanshan Hotel Shenzhen
The Westin Shenzhen Nanshan Hotel Shenzhen

Frequently asked questions

Does The Westin Shenzhen Nanshan offer free cancellation for a full refund?
Yes, The Westin Shenzhen Nanshan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Westin Shenzhen Nanshan?
As of 7 February 2023, prices found for a 1-night stay for 2 adults at The Westin Shenzhen Nanshan on 24 February 2023 start from S$139, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Westin Shenzhen Nanshan?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at The Westin Shenzhen Nanshan?
Yes, there's an outdoor pool. Guests have 24-hour pool access.
Are pets allowed at The Westin Shenzhen Nanshan?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Westin Shenzhen Nanshan?
Yes, there's free self parking.
Is an airport shuttle service offered by The Westin Shenzhen Nanshan?
Yes, an airport shuttle is available. The charge is CNY 600 per vehicle roundtrip.
What are the check-in and check-out times at The Westin Shenzhen Nanshan?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge of CNY 1750 (subject to availability). Express check-in and check-out are available.
What is there to do at The Westin Shenzhen Nanshan and nearby?
On-site recreation at The Westin Shenzhen Nanshan includes aerobics , pilates and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. The Westin Shenzhen Nanshan also has an outdoor pool and a 24-hour health club, as well as a sauna.
Are there restaurants at or near The Westin Shenzhen Nanshan?
Yes, there are 2 on-site restaurants, featuring Chinese cuisine and ocean views. Nearby restaurants include 10 Gong Guan (12-min walk), 素禾素食 (2.1 mi) and Red Lane Barbecue (2.2 mi).
Does The Westin Shenzhen Nanshan have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around The Westin Shenzhen Nanshan like?
The Westin Shenzhen Nanshan is located on the Strip in Nanshan, a short 9-minute walk from Magic Castle Station and 16 minutes' walk from Window of the World. Travellers give top marks for the hotel's prime location.

Reviews

8.4

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.5/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great Staycation Spot
I will definitely come back to the Westin for another staycation. The pool is huge and beautiful, and it gets a great amount of afternoon sun. The location is great, too - I love that it’s connected to the Holiday Plaza mall. The staff were so friendly and they spoke English at the front desk and on the room service request line. Only positive feedback!
Ashley, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good Stay
Good location. There are two buildings, and stayed in the older building. Showed some age, but otherwise was excellent. The breakfast staff had trouble understanding English, could be in the newer building that is not a problem. Very close to SeaWorld and many good restaurants.
Paul, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Avoid executive room. No special service provided. Only difference is a large room, nothing more and nothing less
1-night romance trip
Verified Expedia guest review

8/10 Very good

6-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

GaneshMoorthy, 5-night business trip
Verified Hotels.com guest review

4/10 Fair

Teck Keng, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Great service
Comfortable, decent business hotel with the necessary amenities. Great service by hotel staff
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The Westin Shenzhen works the extra mile!
It was great! The staff were very helpful and accommodating esp the front desk guy, Jet!
Jian Lea, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

It is connecting to the mall and the mall is connecting to the subway, excellent location. For the room, I definitely love the bathtub, that’s insanely comfy and spacious. But the speaker was too old that couldn’t even connect to Bluetooth, the only cable to connect is the iphone 3 one.
1-night romance trip
Verified Expedia guest review