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Sheraton Shenzhen Nanshan

Photo gallery for Sheraton Shenzhen Nanshan

Lobby lounge
Indoor pool
Indoor pool
Minibar, in-room safe, desk, blackout curtains
Executive Suite, 1 Bedroom, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Overview of Sheraton Shenzhen Nanshan

Sheraton Shenzhen Nanshan

5.0 star property
Luxury hotel with indoor pool, near Shenzhen Safari Park

9.0/10 Superb

34 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
4088 Liuxian Boulevard, Nanshan District, Shenzhen, Guangdong, 518055
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • 24-hour room service
  • 12 meeting rooms
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry
For families
  • Free cots/infant beds
  • Fridge
  • Separate bath and shower
  • Garden
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Nanshan

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 37 min drive
  • Hong Kong International Airport (HKG) - 62 min drive
  • Hong Kong Lok Ma Chau Station - 13 min drive
  • Shenzhen North Railway Station - 17 min drive
  • Shenzhen Station - 17 min drive
  • University Town Station - 20 min walk

Restaurants

  • Domino's - 3 min drive
  • Starbucks - 4 min drive
  • Qingyuan Chicken Hotpot - 5 min drive
  • TAPS mini精酿便利店 - 6 min drive
  • 江西土菜館 - 6 min drive

About this property

Sheraton Shenzhen Nanshan

Located near a train station, Sheraton Shenzhen Nanshan is a great choice for a stay in Shenzhen. Guests can take a dip in the indoor pool or grab a bite to eat at Xili Kitchen, which serves breakfast, lunch and dinner. A bar/lounge, a 24-hour fitness centre and a garden are other highlights at this luxurious hotel. Fellow travellers like the breakfast.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 307 rooms
  • Arranged over 27 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until noon
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Working away

  • 12 meeting rooms
  • Conference space (30139 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Built in 2018
  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness centre
  • An indoor pool

Accessibility

  • Wheelchair-accessible bathroom vanities
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Bathroom emergency pull cord
  • Transfer shower
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Xili Kitchen – This buffet restaurant serves breakfast, brunch, lunch and dinner. Reservations are required.
The Lounge – On-site lobby lounge. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 208 for adults and CNY 108 for children (approximately)

Children & extra beds

  • Rollaway beds are available for CNY 350.0 per day

Parking

  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.

Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Sheraton Shenzhen Nanshan Hotel
Sheraton Shenzhen Nanshan
Sheraton Shenzhen Nanshan Hotel
Sheraton Shenzhen Nanshan Shenzhen
Sheraton Shenzhen Nanshan Hotel Shenzhen

Frequently asked questions

Does Sheraton Shenzhen Nanshan offer free cancellation for a full refund?
Yes, Sheraton Shenzhen Nanshan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sheraton Shenzhen Nanshan?
As of 5 December 2022, prices found for a 1-night stay for 2 adults at Sheraton Shenzhen Nanshan on 11 December 2022 start from S$125, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sheraton Shenzhen Nanshan?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Shenzhen Nanshan?
Yes, there's an indoor pool.
Are pets allowed at Sheraton Shenzhen Nanshan?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sheraton Shenzhen Nanshan?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Sheraton Shenzhen Nanshan?
You can check in from 2:00 PM - noon. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Sheraton Shenzhen Nanshan and nearby?
Sheraton Shenzhen Nanshan has an indoor pool and a 24-hour fitness centre, as well as a garden.
Are there restaurants at or near Sheraton Shenzhen Nanshan?
Yes, there's an on-site restaurant, Xili Kitchen. Nearby restaurants include 江西土菜館 (3.2 mi), Qingyuan Chicken Hotpot (3.2 mi) and 素禾素食 (3.4 mi).
What's the area around Sheraton Shenzhen Nanshan like?
Sheraton Shenzhen Nanshan is in Nanshan, a short 16-minute walk from Shenzhen Safari Park.

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

8.7/10

Staff & service

8.2/10

Amenities

9.5/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

NAM, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place Not nice on the way between underground and hotel
1-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel is great. The breakfast was very good but the dinners in the breakfast place was average.
Chi Ming, 9-night business trip
Verified Hotels.com guest review

10/10 Exceptional

It’s a brand new hotel. However, the gym & swimming pool are still not yet ready. It’s quite weird that such a high end and branded hotel does not ready the facilities after opened quite few months
Traveller, 1-night romance trip
Verified Expedia guest review

4/10 Fair

We booked buffet for both dinner and breakfast given the remote location. Yet, many choice of food yet the quality is average. expect the food to be more delicious for a high end hotel
Catherine, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great amenities, reasonable price
The hotel was surprisingly priced well with great amenities
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

酒店整體上都很乾淨和舒適
Asuka, 3-night trip
Verified Expedia guest review

10/10 Exceptional

LEI, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

酒店环境雅致行政酒廊菜品丰富可口感谢酒廊全体员工candy coral suby nana jade给我们带来的欢乐和美好回忆
Xiujun, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

非常喜欢喜来登的行政酒廊,感谢Coral,Suby,Emily和Jade的热情款待
Chenglong, 1-night family trip
Verified Expedia guest review