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All properties in Shenzhen, Guangdong, China
1 room, 2 adults

Hard Rock Hotel Shenzhen - Shenzhen

5-star5 stars
Great for families

Good to know

  • Children's club (free)
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
No. 9 Mission Hills Road, Longhua New District, Shenzhen, Guangdong, 518110, China

Luxury Shenzhen hotel with 3 restaurants, connected to a shopping center
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Children's club (free)
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • nice, clean, big room. staffs are friendly and helpful . Special thanks to Ms Alice and…Oct 29, 2019
  • Good. But Tv switched off by itself. Toilet ceiling water dripping sound every night…Jan 30, 2019

Hard Rock Hotel Shenzhen - Shenzhen

More Info: 6823 2342

from S$108
  • Deluxe Room, 1 King Bed (Gold)
  • Deluxe Room, 1 King Bed (Sky King Room)
  • Deluxe Room, 1 King Bed
  • Deluxe Twin Room, 2 Twin Beds
  • Deluxe Twin Room, 2 Twin Beds
  • Studio King Suite
  • Studio Twin Suite
  • Deluxe King/Twin Room(Enjoy the privilege of set menu (Three Courses) of lunch or dinner
  • Family Rock Package
  • Rock Golf Package
  • Deluxe Room(offline)
  • Studio

What’s around Hard Rock Hotel Shenzhen - Shenzhen

Landmarks

  • In Longhua District
  • Mission Hills Ecological Sports Park - 5 min walk
  • Shenzhen Guanlan Landscape and Cultural Park - 2.7 mi / 4.3 km
  • Daping Park - 8.8 mi / 14.2 km
  • Xiagongyan Reservoir - 9.2 mi / 14.8 km
  • Huaqiangbei - 15.2 mi / 24.4 km
  • Guangming Park - 11.3 mi / 18.2 km
  • Dafen Oil-Painting Village - 12.4 mi / 19.9 km

Getting around

  • Shenzhen Intl. Airport (SZX) - 64 min drive
  • Hong Kong Intl. Airport (HKG) - 82 min drive
  • Shenzhen Bantian Station - 15 min drive
  • Shenzhen Station - 20 min drive
  • Hong Kong Lok Ma Chau Station - 23 min drive
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 258 rooms

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking

Offsite

  • Free area shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service
Things to do
  • Outdoor seasonal pool
  • Fitness facilities
  • Outdoor tennis court
  • Golf driving range on site
  • Golf lessons available nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms 8
  • Conference space size (feet) - 21528
  • Conference space size (meters) - 2000
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator
  • Rooftop terrace
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Slippers
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Things to enjoy
  • Individually decorated
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Hard Rock Cafe - This restaurant specializes in American cuisine.

Sessions - This restaurant specializes in international cuisine. Open daily.

GMT +8 Lobby Bar - Onsite lobby lounge. Open daily.

Hard Rock Hotel Shenzhen - Shenzhen’s small print

Also known as

  • Hard Rock Shenzhen
  • Hard Rock Hotel Shenzhen
  • Hard Rock Hotel Shenzhen Hotel
  • Hard Rock Hotel Shenzhen Shenzhen
  • Hard Rock Hotel Shenzhen Hotel Shenzhen

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • The seasonal pool is open from March to December.
  • Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Personal protective equipment, including gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

    Individually-wrapped food options are available through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Mandatory fees

    Deposit: CNY 500.0 per night

    Optional extras

    Buffet breakfast is offered for an extra charge of CNY 193.2 per person (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Hard Rock Hotel Shenzhen - Shenzhen

    • Does Hard Rock Hotel Shenzhen offer free cancellation for a full refund?
      Yes, Hard Rock Hotel Shenzhen does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Hard Rock Hotel Shenzhen?
      Yes, there's free self parking.
    • Is there a pool at Hard Rock Hotel Shenzhen?
      Yes, there's a seasonal outdoor pool.
    • Are pets allowed at Hard Rock Hotel Shenzhen?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Hard Rock Hotel Shenzhen?
      You can check in from 2 PM to midnight. Check-out time is noon.
    • Are there restaurants at or near Hard Rock Hotel Shenzhen?
      Yes, there are 3 onsite restaurants. Nearby restaurants include E10a (6.8 mi), C12 (7 mi), and 聖蝶轩蛋糕面包 (7 mi).

    Recent reviews

    Fabulous 8.8 From 628 reviews

    Very good 8.0
    Cool and can be better..
    Lack of shower gel and shampoos during the first two nights but it was alright. Layout of charging area for coffee maker, computer and phone is strange. I have to use computer area for boiling of water. Some of the lighting are not working well, switch off by itself.
    sg2 night business trip
    Very good 8.0
    Feel like a Rock star staying at hard rock !
    Nice and comfortable! Great staffs ! I was at the level 21 lounge and this service staff ms Zheng , she is cool and friendly. Very attentivate and accommodating . Was plus point next to a huge mall. The level 1 Hard Rock Cafe food was delicious with the range of cocktail to go with ! The live band I can only say one word “ Wow “ !
    CHUA, sg2 night business trip
    Exceptional 10.0
    Well maintained facilities
    Room was clean and well maintained. Good spread and service for breakfast. WiFi was a little inconsistent, the connectiondoesn't drop but it operates at a speed where a Baidu search page wasn't even loading. This was the only hiccup during my stay. Overall, it was a comfortable stay.
    sg8 night business trip
    Exceptional 10.0
    Excellent service and helpful staff
    Excellent service from all staff at hotel. Room was a little narrow but it was clean and comfortable. There was a mini filter coffee machine in the room which was a pleasant surprise, there were even several take away cups for this. Very thoughtful. On top of this, the break area beside the reception offers self service coffee and warm milk. There were several types of coffee as well. Very impressed with service at this hotel, will definitely stay here again. Thank you all staff!
    Wan Ting, sg1 night business trip
    Exceptional 10.0
    Unique
    Well maintained and new.
    sgBusiness trip
    Fair 4.0
    I shouldn't spend the money for the breakfast as its really bad and nothing special. Those from Mission Hill Hotel are much better. The sofa inside the room are terribly uncomfortable
    Edward, hk1 night family trip
    Exceptional 10.0
    Great hotel
    Great hotel. Rooms were very clean and tidy. The staff were very helpful. Great food. Would definitely use hard rock again.
    Elisabeth, gb9 night family trip
    Very good 8.0
    not The greatest but ok.
    What you might expect at Hard Rock. However the pool is never open, the internet is terribly slow compared to other hotels and the breakfast is so so. But it’s clean, friendly, didn’t have any problems. J be advised it’s about 30-45 minute cab ride from downtown (Futian)
    Terrance, ca5 night business trip
    Poor 2.0
    Refund
    It was a Saturday. The signature Hardrock Cafe was closed for biz. Good quality of room service and bar is horrible.
    Frankie K.S., hk1 night trip
    Exceptional 10.0
    great stay
    Had a great stay here, the breakfast is always great and the staff bend over backwards to help in any way they can. Enjoyed using the gym and rooftop pool to get some exercise and beat jetlag and MH mall is only steps away with lots of restaurants and other entertaining things to keep me busy in the evenings even though I travel solo.
    Fiona, gb7 night business trip

    Hard Rock Hotel Shenzhen - Shenzhen

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