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The Jerai Hotel Alor Star

Photo gallery for The Jerai Hotel Alor Star

Property entrance
Minibar, desk, free WiFi, bed sheets
International cuisine
Lobby
Hair dryer

Overview of The Jerai Hotel Alor Star

The Jerai Hotel Alor Star

3.0 star property
3-star hotel in Alor Setar with restaurant and bar/lounge

7.6/10 Good

46 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
  • Restaurant
Map
Lot 134-141, Jalan Sultan Badlishah, Alor Setar, Kedah, 05000

Guests rated this location 7.4/10 - Good

Main amenities
  • Restaurants and bar/lounge
  • 24-hour room service
  • Business centre
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Meeting room
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Television
  • Laundry facilities
  • Coffee/tea maker
  • Lift

Room options

About this area

What's nearby

  • Kuala Kedah Jetty - 12 min drive

Getting around

  • Alor Setar (AOR-Sultan Abdul Halim) - 16 min drive

Restaurants

  • Aminres Ukir Mall - 5 min walk
  • 市宫茶餐室 - 4 min walk
  • Nasik Lan Peruda - 5 min walk
  • Star Benteng - 4 min walk
  • Bulat's Cafe - 4 min walk
Map

About this property

The Jerai Hotel Alor Star

The Jerai Hotel Alor Star is a great choice for a stay in Alor Setar. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Seribu Gantang Restaurant, which serves international cuisine.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
This information is provided by our partners.

At a glance

Hotel size

  • 120 rooms

Arriving/Leaving

  • Check-in time from 2 PM until 9 PM
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)

Languages

  • English

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Hairdryer (on request)

Stay connected

  • Desk
  • Free WiFi

More

  • Connecting/adjoining rooms available

Special features

Dining

Seribu Gantang Restaurant – This restaurant specialises in international cuisine.
Setanjong Lounge – On-site bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Hotel Regency Alor Star
Regency Alor Star
Regency Alor Star Alor Setar
Regency Hotel Alor Star
Regency Hotel Alor Star Alor Setar
The Jerai Alor Star Alor Setar
The Jerai Hotel Alor Star Hotel
The Jerai Hotel Alor Star Alor Setar
The Jerai Hotel Alor Star Hotel Alor Setar

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at The Jerai Hotel Alor Star?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Are pets allowed at The Jerai Hotel Alor Star?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Jerai Hotel Alor Star?
Yes, there's free self parking.
What are the check-in and check-out times at The Jerai Hotel Alor Star?
You can check in from 2 PM - 9 PM. Check-out time is noon.
Are there restaurants at or near The Jerai Hotel Alor Star?
Yes, Seribu Gantang Restaurant offers international cuisine.
What's the area around The Jerai Hotel Alor Star like?
The Jerai Hotel Alor Star is a short 7-minute walk from Pekan Rabu Complex and 11 minutes' walk from Aman Central.

Reviews

7.6

Good

7.6/10

Cleanliness

7.7/10

Staff & service

7.0/10

Amenities

7.1/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Plus point; 1. Centre of town walking distance to Pekan Rabu 2. The coffee house offers Cheap and tasty food 3. Very friendly & helpful staff Minus point: 1. Entrance - need to climb staircase 2. Room has been upgraded. However the Toilet need to be upgraded too.
HAFIZAH BINTI, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

good location - near Pekan Rabu and UTC
Hani, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Room cobditions
The room is clean. Keep it up esp the toilet.
Ahmad Hasri, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Parking is outside of the hotel
The parking is situated outside the hotel, not amusing if it is raining outside. Not to mention as a guest we don't feel our car is safe
Steven, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

KHAIRUL IZWAN BIN, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

General
Small rooms but are affordable and convenient.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very centralised location Walking distance to shopping mall
Rohaya, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Comfortable stay.
This is the best hotel in kuala kedah. Friendly and helpful staff. Although the room is small but comfortable except the toilet rather small. Food are good but the layout not attractive.
2-night trip
Verified Hotels.com guest review

6/10 Good

The room was okay. Smaller than I expected but bed was quite comfortable. Breakfast was decent but better than most 3 star hotels. WiFi was pretty slow. Lots and lots of mosquitos in the lobby (in the lift especially) and the main entrance. No trouble finding parking and it’s free. Overall room condition was meh.
1-night romance trip
Verified Expedia guest review

8/10 Very good

Overall everything is fine..
Sity Zurayda, 1-night romance trip
Verified Hotels.com guest review