Berjaya Langkawi Resort - Padang Matsirat

It was amazing. It was really a pleasant stay. Staff were all polite and english spoken. No problem expressing ourselves. The receptionist had multiple booths, for spa, sports, and etc. It is v convenient and near to many attractions such as cable car, oriental village, waterfall. It was really a great first time experience. There were photographers service available as well. The only downside is that it is a huge resort and you need buggy service in and out of your room.

It was amazing!! Best Ever!!

Very poor experience .. The room was left unlocked by the house keeping for the entire day .. When I returned to my room, the lights / aircon were not working .. was in dark for couple of hours.. Hotel responsiveness was lacking all through out .. The room was not tidy .. I would highly recommend to look out for better options ( Ritz definitely) .. This was not worth the price I paid When I complained to the manager .. their was no seriousness and attempt to investigate further.. Very disappointed

Great location, spacious and clean room. Love the free shuttle to Sky Cab, it would be better if it’s 2way instead. There should also be shelter area for us so that we would not be standing under the rain while waiting for the resort shuttle to pick us from our room to lobby.

Book 2-rooms chalet-on-water 2-months in advance but we given chalets right to the edge. Expecting mid row though - for fishing, instead corners with more rocks difficult to fish. In-room service foods was served 'not hot', crackers were not crispy enough & rice not warmed. Its look very tempting seeing the menu (sad). For 2-continuous nights front entrance light was not lighted until the maintance came to fix it. Have to call everytime. The glass door was slight slanted when the maintenance was called in again. House-keeping - no replacement of towels & mat & yet need to call room-service for towels. Overall, we keep ourselves entertaining for outdoor activities.

Amazing experience staying in the forest. Close to nature, decent hotel food.

Renting a car is highly recommended if you plan to stay at this resort or if you do not intend to explore the island a lot. The resort is tucked away at one end of the island. Invariably, unless you plan to always eat at the F&B outlets in the resort, you will end up heading to Pantai Cenang for your meals. We had our most disappointing meal at the cafe by the lobby. Thankfully the Thai restaurant experience made up for it. Great ambience, decent food & live music in the evening made for a pleasant experience. The chalets are spread across the property, making it necessary to take a shuttle to and from your chalet unless you are fortunate to have one close to the lobby. At peak hours & especially if it rains, the wait can be rather long for a shuttle. There is a spa at the resort but be prepared to pay a premium for the treatment.

Very good service. The stay was ok for us. The girls enjoyed themselves at the beach n pool.

Overall great place to stay, lovely pool and great service staff.

Chalets and rooms are not in a main building but sprinkled through the jungle and along the coast. We stay in the very last Chalet which was a way from reception but we could hear the minibuses turning. Many Swimming pools and a lovely beach. Many restaurants and bars. Staff were helpful and friendly. Chalet was clean and spacious with wifi, safe, shower, bath, balcony, safe and minibar. The hotel provided a transfer from the airport, they will shuttle you to the sky cab and oriental village, both within walking distance from the hotel and a taxi to other locations on request. There is a convenience store on site and a desk to book trips and excursions.