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All properties in Phu Quoc, Kien Giang Province, Vietnam

The Shells Resort & Spa Phu Quoc

Phu Quoc beachfront resort with 2 outdoor pools and spa

  • Free WiFi and free parking
From
S$84

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

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  • Exterior
  • Exterior
  • Beach
  • Beach
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Ganh Gio Beach, Duong Dong Town, Phu Quoc, Kien Giang, Vietnam
8.6.Fabulous.
  • Peaceful amd quiet. Nice surroundings and decent food.

    Feb 8, 2019

  • Amazing resort. Never felt so relaxed in my life. Peaceful, quiet, amazing pools and…

    Nov 2, 2018

See all 172 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Staff wears personal protective equipment
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 134 smoke-free guestrooms
  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools

Feel at home

  • Free cribs/infant beds
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • On a private beach
  • Phu Quoc Night Market - 4.3 mi / 7 km
  • Phu Quoc National Park - 6.2 mi / 9.9 km
  • Vinpearl Land Phu Quoc - 11 mi / 17.7 km
  • Vinpearl Safari - 13.2 mi / 21.3 km
  • Sun World Hon Thom Nature Park - 20.8 mi / 33.5 km

Enter dates for 2 guests

Guests
  • Premium Room, Ocean View
  • Luxury Suite, Ocean View
  • Luxury Villa, Garden View
  • Family Room, 2 Bedrooms, Ocean View
  • Luxury Villa, Poolside

What’s around

Landmarks

  • On a private beach
  • Phu Quoc Night Market - 4.3 mi / 7 km
  • Phu Quoc National Park - 6.2 mi / 9.9 km
  • Vinpearl Land Phu Quoc - 11 mi / 17.7 km
  • Vinpearl Safari - 13.2 mi / 21.3 km
  • Sun World Hon Thom Nature Park - 20.8 mi / 33.5 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 30 min drive
  • Free airport shuttle
map
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Ganh Gio Beach, Duong Dong Town, Phu Quoc, Kien Giang, Vietnam

At a glance

Hotel size

  • This hotel has 134 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 6:00 AM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Free airport shuttle from 8:00 AM to 6:00 PM*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Beach bar
  • 24-hour room service

Things to do

  • On private beach
  • Beach sun loungers
  • Number of outdoor pools - 2
  • Pool sun loungers
  • Full-service spa
  • Spa treatment room(s)
  • Kayaking on site
  • Scuba diving nearby
  • Snorkeling nearby
  • Beach umbrellas
  • Pool umbrellas
  • Beach towels

Working away

  • Business center
  • Conference space
  • One meeting room
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Year Built - 2014
  • Garden
  • Terrace

Languages Spoken

  • English
  • Vietnamese

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Things to enjoy

  • Balcony or patio
  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LED TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Waves Spa has 10 treatment rooms including rooms for couples. Services include hot stone massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

FLOW Restaurant - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Liquid Lounge - This bar serves light fare only. Open daily.

Small print

Also known as

  • Shell Phu Quoc
  • The Shells & Phu Quoc Phu Quoc
  • The Shells Resort Spa Phu Quoc
  • The Shells Resort & Spa Phu Quoc Resort
  • The Shells Resort & Spa Phu Quoc Phu Quoc
  • The Shells Resort & Spa Phu Quoc Resort Phu Quoc
  • Shell Resort Phu Quoc
  • Shells Resort Phu Quoc
  • Shells Resort
  • Shells Phu Quoc
  • The Shells Resort & Spa Phu Quoc Island, Vietnam
  • The Shells Resort Spa
  • The Shell Resort Spa
  • The Shells Resort Spa Phu Quoc

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for USD 900000.0 per night

Policies

Additional fees may apply to children for items such as bedding and meals and must be paid directly at the hotel.

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the spa.

This property does not have elevators.

This property advises that guest safety measures are currently in place.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • New Year's Eve (31 December) Gala Dinner per adult: USD 85
  • New Year's Eve (31 December) Gala Dinner per child: USD 43 (from 6 to 11 years old)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Shells Resort & Spa Phu Quoc does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that guests are provided with hand sanitizer. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking. Parking spots may be limited.
  • Yes, there are 2 outdoor pools.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 6:00 AM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
  • Yes, FLOW Restaurant offers alfresco dining and garden views. Nearby restaurants include Hai Lua (2.3 mi), Midori (2.5 mi), and No Name BBQ (2.8 mi).
  • Yes, a free airport shuttle is available from 8:00 AM to 6:00 PM on request.
  • Have fun during the warmer months with activities such as kayaking. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. The Shells Resort & Spa Phu Quoc also has a private beach and spa services, as well as a garden.
8.6.Fabulous.
  • 8.0.Very good

    Peaceful & beautiful hotel

    Stay in this hotel for 4nights . Staff was friendly & very helpful . Hotel layout was nice and is up to standard . Only thing to improve is the breakfast need to have more choice food was alright only .

    vin, 4 night trip, Jul 24, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Nice getaway resort!

    Nice beach front property. comfortable room. Biggest problem was water supply. its either extremely hot or no hot water at all.

    Yung, 2 night trip, Jun 8, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great relaxing getaway!

    Quiet and relaxing stay. Espspecially love the bath tub and the huge balcony!

    1 night trip, Jun 5, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    The resort is very large and it is quite difficult to walk out of the resort however bikes and scooters are available. The resort is very family friendly, with many families with small children. While the spa did have a great discount, their hours were not flexible and were limited to daytime only.

    2 night trip, Apr 9, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing Time!

    My parents had an amazing time! The resort was clean and the service was excellent. The food was fresh and delicious. Fantastic ocean, pool and garden views! They had a wonderful experience.

    Huy, 3 night family trip, Mar 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Comfortable bungalow, great breakfast

    We really enjoyed staying in the bungalow. Quiet, private and comfortable. The pool area is also very nice! The pool has a unique design and was a nice surprise. The breakfast buffet is also big, with a variety of options.

    Kathryn, 1 night trip, Dec 16, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good

    Lovely I would visit again.

    1 night trip, Dec 15, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    It’s not luxury. But it easily could be. 3.5 stars

    Pool bar without a barman, very expensive mediocre restaurant Questionable maintenance policy. Broken A/C in bedroom. Dirty walls and windows everywhere. Had to fight them to keep my passport - ridiculous lies about having to hold onto it until I depart. Perfect location , great beach, good breakfast, attentive friendly staff. It’s not luxury. But it easily could be.

    Adrian, 7 night trip, Aug 21, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful resort. Very comfortable beds, gorgeous pool & stunning beach. The rooms are quite luxurious. The resort is rather remote so must take taxi or rent motorbike to get in to town. Good for quiet secluded time

    Sonia, 3 night trip, Feb 10, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    The resort is far away from the city and so it is pleasantly quiet. It is surrounded a lot of trees and bamboos. There were ants in the restroom but the staff took care of the ants after I informed them. Also when the hot water was turned on, there was like rusted water came out. I informed the the hotel staff about it and they corrected the problem.

    TN, 2 night trip, Feb 9, 2020

    Verified Expedia guest review

See all 172 reviews