2/10 Poor
2 April 2019
My sister and I had visited this hotel two years ago and we thoroughly enjoyed our stay there, so we decided to go back but what a difference two years makes!! We also encouraged a friend to join us. We asked for the use of a night safe....which they advertised only to find that we had to put our valuables in an envelope in their office safe. The manager was most put out when we asked to see the envelope put in the safe. We asked for the use of an iron. After being told no and at our insistence an iron was found only to be told it must returned it immediately
Our friend wanted fruit for breakfast and was told no fruit. The swimming pool hadn’t been maintained for some time as the water was a murky green rather than a clear blue. These are a few things that occurred amongst many other minor but very irritating events. Such a shame a quaint little hotel has been tainted by the disinterest and down right rudeness of the staff
JanetD
JanetD, 3-night family trip
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