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The Empress Hotel Chiang Mai

4.0 star property
Family-friendly hotel with full-service spa, connected to the convention centre, near Chiang Mai Night Bazaar

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Photo gallery for The Empress Hotel Chiang Mai

Property grounds
Outdoor pool
View from room
Minibar, in-room safe, desk, free cots/infant beds
Lobby
In the heart of Chiang Mai, The Empress Hotel Chiang Mai offers a tranquil oasis with shopping on site and two restaurants serving Thai cuisine. Unwind in the sauna or steam room, indulge in a massage, and connect to WiFi while exploring the garden.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Spa

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

Minibar, in-room safe, desk, free cots/infant beds

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Bathrobes
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite

Minibar, in-room safe, desk, free cots/infant beds

Executive Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Hairdryer
Bathrobes
Rainfall showerhead
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

Minibar, in-room safe, desk, free cots/infant beds

Superior Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Private bathroom
Bidet
Hairdryer
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Room

Minibar, in-room safe, desk, free cots/infant beds

Executive Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Bathrobes
Rainfall showerhead
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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includes taxes & fees
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About the area

Map
199/42, Chang Klan Road, Chiang Mai, Chiang Mai, 50100

What's nearby

  • Chiang Mai Night Bazaar - 14 min walk - 1.2 km
  • Tha Phae Gate - 3 min drive - 1.9 km
  • Warorot Market - 3 min drive - 1.9 km
  • Sunday Walking Street Market - 3 min drive - 2.3 km
  • CentralPlaza Chiang Mai Airport - 4 min drive - 2.7 km

Getting around

  • Chiang Mai (CNX-Chiang Mai Intl.) - 18 min drive
  • Chiang Mai Railway Station - 12 min drive
  • Saraphi Station - 19 min drive
  • Lamphun Station - 27 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cherie cafe - ‬3 min walk
  • ‪นกแล ก๋วยเตี๋ยวต้มยำสุโขทัย - ‬3 min walk
  • ‪ราดหน้าหม้อดินเสวยนครปฐมโอชา - ‬2 min walk
  • ‪ป.ปองอาหารตามสั่ง - ‬3 min walk
  • ‪ห้องอาหารนานาชาติ โรงแรม ดิเอ็มเพรส - ‬1 min walk

About this property

The Empress Hotel Chiang Mai

The Empress Hotel Chiang Mai is just 4.5 mi (7.2 km) from the airport and offers a shuttle (available on request). You can visit the spa to be pampered with Thai massages, body scrubs or aromatherapy, and Chao Nang Coffee Shop, one of 2 restaurants, serves Thai cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers say good things about the helpful staff and overall property condition.

Languages

Chinese (Mandarin), English, Thai

More about this property

VISIBILITY

At a glance

Hotel size

    • 375 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 11:30 PM
    • Express check-in available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free on-site self-parking
    • Free on-site extended parking

Transfers

    • Airport shuttle from 6 AM to midnight*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Childcare in room (surcharge)

What to do

  • Shopping

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1989
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
ROOM

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include Thai massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Chao Nang Coffee Shop – This coffee shop specialises in Thai cuisine and serves breakfast, lunch, dinner and light fare.
Panda Palace – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 450 for adults and THB 450 for children
  • Airport shuttle service is offered for an extra charge of THB 250 per person (one-way)
  • Late checkout can be arranged for an extra charge of THB 500 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for THB 850.0 per night
  • Airport shuttle for children between the ages of 4 and 12 costs THB 250 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.

Also known as

Chiang Mai Empress
Chiang Mai Empress Hotel
Empress Chiang Mai
Empress Chiang Mai Hotel
Empress Hotel Chiang Mai
Hotel Empress Chiang Mai
HELP_OUTLINE

Frequently asked questions

Does The Empress Hotel Chiang Mai offer free cancellation for a full refund?

Yes, The Empress Hotel Chiang Mai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Empress Hotel Chiang Mai?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at The Empress Hotel Chiang Mai?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at The Empress Hotel Chiang Mai?

Yes, there's free self and extended parking.

Is an airport shuttle service offered by The Empress Hotel Chiang Mai?

Yes, an airport shuttle is available from 6 AM to midnight on request. The charge is THB 250 per person one-way.

What are the check-in and check-out times at The Empress Hotel Chiang Mai?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM. Check-out time is noon. Late check-out is available for a charge of THB 500 (subject to availability). Express check-in is available.

What is there to do at The Empress Hotel Chiang Mai and nearby?

The Empress Hotel Chiang Mai has 2 bars, a spa and an outdoor pool, as well as a steam room and a garden.

Are there restaurants at or near The Empress Hotel Chiang Mai?

Yes, there are 2 on-site restaurants, featuring Thai cuisine.

What's the area around The Empress Hotel Chiang Mai like?

The Empress Hotel Chiang Mai is in Chang Khlan, a short 16-minute walk from Chiang Mai Night Bazaar and 4 minutes' walk from Riverside.

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The Empress Hotel Chiang Mai Reviews

Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Market
Bed
Value
Walking
Food
Gifts
Coffee

What guests liked

  • The breakfast buffet was good, with a wide variety of offerings and good coffee. (24 reviews)
  • The pool was very nice and a great place for a swim, with some guests even enjoying it in the mornings when it was less crowded. (6 reviews)
  • The property offers a convenient location with many dining options nearby, a full breakfast buffet, and a nearby sister property with a nightly buffet. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Nice room, comfortable bed. Wide variety of offerings for breakfast. Walkable to many markets.
2-night trip

10/10

Super clean Lots of amenities
2-night trip

10/10

I’m glad to stayed there
1-night trip

10/10

Great people and great location.
14-night trip

8/10

Very nice hotel nice pool
4-night trip

10/10

Good locations.. not too crowded! Pretty quiet! Friendly staffs.. very helpful
5-night trip

8/10

It’s really clean and staffs are nice and friendly. I will certainly stay here again.
3-night trip

8/10

Friendly staff
4-night trip

8/10

Staff was friendly and gave information about where to find the best places for shopping. Location was easy to find. Breakfast was easy to find. Clean and very safe.
1-night trip

10/10

Nice and quiet
5-night trip

10/10

Nice rooms and buffet breakfast. Appreciated the welcome gift bag and slightly later checkout option
3-night trip

8/10

The staff was very friendly, attentive, and helpful. Nice, big room, with wood floors. Laundry was very reasonable. The breakfast was, at best, mediocre.
2-night trip

10/10

Excellent
3-night trip

8/10

good value good food good service
1-night trip

8/10

nice staff
1-night trip

10/10

Excellent property, very close the chiang mai night market, you can get food, shopping at your walking ease. Rooms are the best.
3-night trip

10/10

Great property all around. Ended up getting the executive suite. It is sweet! Thee we t gave us a huge gift basket on arrival, fresh fruit and fresh cut flowers in the morning. 5 stars.
3-night trip

10/10

Pretty property. Felt safe the entire time i was there. The breakfast and the ala carte food is great. Music during the evening to complement the dinner. The property is safe and clean. Can feel a little dated with keyed entry to rooms. A little bit of a distance from the night market but not a lot.
4-night trip

8/10

Stayed here during a 1-week trip to Chiang Mai. The staff was very friendly and accommodating. The rooms aren't the fanciest and somewhat out of date. The gym was sparse and a bit run down. We enjoyed the pool and ample breakfast options. We loved the location that was easily walkable to the markets around Old City but not in the heart of business. Overall a good value!
6-night trip

6/10

I like the hotel decoration I don’t like the breakfast
3-night trip

10/10

The staffs of this hotel are friendly and helpful.Breakfast is not bad.If you don't mind walking to the old town(THA BHAE GATE),it is about 2KM.
5-night trip

10/10

Great stay!
1-night trip

10/10

Excellent service and amazing place to stay.
2-night trip

10/10

Everything
3-night trip

8/10

Excellent staff went out of their way to make my stay memorable… but on a down note .. the property is very dated . I sort of felt I was living in the 1980’s again .. nevertheless I enjoyed my stay 😊
3-night trip