Shangri-La Chiang Mai

Property class: 5 and above
Luxury hotel with spa, near Chiang Mai Night Bazaar

Choose dates to view prices

Shangri-La Chiang Mai features a free children's club and puts you within a 10-minute walk of Chiang Mai Night Bazaar. You can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with massages, body wraps or manicures and pedicures. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a health club. The helpful staff and overall property condition get great marks from fellow travellers.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free parking
  • Free Wi-Fi
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Children's pool
  • Waterslide

For families (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
The current price is S$250
includes taxes & fees
1 Nov - 2 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Room, 1 King Bed, Pool View

A hotel room with a large bed, a desk, a chair, and a view of a forested landscape.

Deluxe Room, 1 King Bed, Pool View

9.0 out of 10
Wonderful
(4 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Single Beds, Pool View

A swimming pool with lounge chairs and umbrellas, surrounded by lush greenery and a multi-story building in the background.

Deluxe Room, 2 Single Beds, Pool View

9.6 out of 10
Exceptional
(5 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

Room

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • City view
  • 43 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, and a view of a cityscape.

Deluxe Room, 2 Single Beds

9.6 out of 10
Exceptional
(16 reviews)
  • City view
  • 43 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for Executive Suite, 1 King Bed

A spacious living room with a green sofa, a coffee table, and a television.

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 86 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Horizon, Deluxe Room, 1 King Bed

Room

Horizon, Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 43 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Horizon, Deluxe Twin Room, 2 Single Beds

A hotel room with two beds, a desk with a TV, a chair, a view of the city, and wooden paneling.

Horizon, Deluxe Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 43 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for Horizon, Premier Room, 1 King Bed

A hotel room with a television displaying a scenic view, a sofa with colorful cushions, a coffee table with a decorative bowl, and a painting on the wall.

Horizon, Premier Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 58 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Premier Room, 1 King Bed

A hotel room with a television displaying a scenic view, a sofa with colorful cushions, a coffee table with a decorative bowl, and a painting on the wall.

Premier Room, 1 King Bed

8.4 out of 10
Very good
(9 reviews)
  • City view
  • 58 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Premier Room, 2 Single Beds

A hotel room with a city view, a sofa, two beds, a desk, and a chandelier.

Premier Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 58 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

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9.2 out of 10, Wonderful, 1,000 reviews
The price is S$272
includes taxes & fees
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About the area

Map
89/8 Chang Klan Road, Chiang Mai, Chiang Mai, 50100

What's nearby

  • Chiang Mai Night Bazaar - 7 min walk - 0.6 km
  • Riverside - 8 min walk - 0.8 km
  • Mae Kha Canal Village - 9 min walk - 0.8 km
  • Kalare Night Bazaar - 12 min walk - 1.0 km
  • Tha Phae Gate - 17 min walk - 1.5 km

Getting around

  • Chiang Mai (CNX-Chiang Mai Intl.) - 17 min drive
  • Chiang Mai Railway Station - 10 min drive
  • Saraphi Station - 20 min drive
  • Lamphun Pa Sao Station - 31 min drive

Restaurants

  • ‪ก๋วยเตี๋ยวเสวย เชลล์ชวนชิม - ‬3 min walk
  • ‪Roastniyom coffee - The Astra Condo - ‬3 min walk
  • ‪Kad Kafé - ‬4 min walk
  • ‪รถขายผลไม้ ช้างคลาน - ‬3 min walk
  • ‪China Kitchen - ‬4 min walk

About this property

Shangri-La Chiang Mai

  • Shangri-La Chiang Mai features a free children's club and puts you within a 10-minute walk of Chiang Mai Night Bazaar. You can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with massages, body wraps or manicures and pedicures. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a health club. The helpful staff and overall property condition get great marks from fellow travellers.

At a glance

Hotel size

    • 277 rooms
    • Arranged over 12 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-out available
    • Late check-in subject to availability
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests driving to the property should contact this property in advance (e.g. directions)
    • Information provided by the property may be translated using automated translation tools
    • Breakfast is not included in the breakfast rate plans for children ages 6-11, and can be requested onsite for the listed child breakfast fee. There is no breakfast fee for up to 2 children ages 5 and under. Additional children ages 5 and under can receive breakfast for the listed child breakfast fee.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Supervised childcare*
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Water slide
  • Playground
  • Supervised childcare (surcharge)
  • Baby bath

What to do

  • Shopping

Working away

  • Business centre
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Health club
  • An outdoor pool
  • Designer shops on-site
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Water slide
  • Banquet hall
  • Traditional architecture

Accessibility

  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed available

What to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Chi Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub.

Dining

Kad Kafe' – On-site restaurant. Open daily.
China Kitchen – On-site restaurant. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 720 for adults and THB 360 for children

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 9 October to 5 November:
  • Children's club

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:00 PM

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Mobile payment options include: Alipay and WeChat Pay.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Chiang Mai Hotel Shangri-La
Chiang Mai Shangri-La
Chiang Mai Shangri-La Hotel
Hotel Shangri-La Chiang Mai
Shangri-La Chiang Mai
Shangri-La Chiang Mai Hotel
Shangri-La Hotel Chiang Mai
Chiang Mai Shangri La
Shangri La Chiang Mai
Shangri La Hotel Chiang Mai

Frequently asked questions

Does Shangri-La Chiang Mai offer free cancellation for a full refund?

Yes, Shangri-La Chiang Mai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Shangri-La Chiang Mai?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 7:00 PM.

Are pets allowed at Shangri-La Chiang Mai?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Shangri-La Chiang Mai?

Yes, there's free self parking.

What are the check-in and check-out times at Shangri-La Chiang Mai?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.

What is there to do at Shangri-La Chiang Mai and nearby?

Practise your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Shangri-La Chiang Mai also has a water slide and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Shangri-La Chiang Mai?

Yes, there are 3 on-site restaurants.

What's the area around Shangri-La Chiang Mai like?

Shangri-La Chiang Mai is in Chang Khlan, a short 7-minute walk from Chiang Mai Night Bazaar and 14 minutes' walk from Riverside.

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Reviews

Shangri-La Chiang Mai Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Location

9.6

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The pool was a highlight with a fun slide, clean facilities, and friendly lifeguards. (37 reviews)
  • Breakfast was consistently described as delicious, extensive, and excellent by multiple guests. (36 reviews)
  • The hotel's restaurants offered delicious meals with a variety of options, including a great breakfast spread. (19 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
Breakfast
Location
Food
Buffets
Lobby
Pool
Children
Bed

Reviews

Verified review

10/10 Exceptional

It was perfect we are family we take 2 room and really enjoy
Verified review

10/10 Exceptional

Shangi La is a top flight resort with all things covered. Every staff member was great as were the amenities. The location is also great and centrally located to all of the must see spots in Chang Mai.
Verified review

10/10 Exceptional

Room very clean Staff friendly polite and welcoming
Verified review

8/10 Very good

Clean and efficient hotel.
Verified review

8/10 Very good

The hotel was nice and the location was excellent. The smell of cigarettes in the room and in the bed sheets was nauseating.
Verified review

10/10 Exceptional

Great property, great location, value for money , Staff Rody & Bella are very good
Verified review

8/10 Very good

Old hotel but well maintained and clean. Less amenities compared to hotels in old city area. Overall great experience and stay
Verified review

8/10 Very good

Hotel is really nice with decent facilities, however it does need modernising as it feels very dated. Staff were exceptionally helpful and friendly.
Verified review

10/10 Exceptional

Excellent staff and amenities at the hotel
Verified review

10/10 Exceptional

Amazing experience. Very friendly staff and excellent swimming pool for young kids.
Verified review

10/10 Exceptional

We stayed here for 1 week and upgraded to the horizon club and it was worth it. The team there are so super helpful and friendly and really good with kids. They have a kids corner with activities and kids splash pad area and kids pool which kept our 4 year olds very entertained. The service was great and breakfast was delicious. I can’t speak much to the location as we didn’t leave the hotel lol.
Verified review

10/10 Exceptional

Beautiful pool and lobby. Helpful staff. Delicious breakfast and dinners.
Verified review

10/10 Exceptional

The hotel is family and kids friendly. The room was big and clean and an extra bed was provided. The staff are very courteous.
Verified review

10/10 Exceptional

We had a fabulous stay in Chiang Mai. All the staff were incredibly helpful and kind. Location was great for night markets. Pool area was spacious and daughter loved the water slide.
Verified review

10/10 Exceptional

Love the comfortable beds. Rooms was clean. Staff was amazing and very attentive. Breakfast, lots of options. Pool was beautiful.
Verified review

10/10 Exceptional

Nice upscale hotel. They do their best to maintain the property, and the staff is amazing! One minor comment - The hotel fixtures and amenities are a bit out dated and is not up to par with other luxury hotels.
Verified review

10/10 Exceptional

Good gym and great breakfast options.
Verified review

6/10 Good

Not what I was expecting from a ShangriLa propety. Property and rooms need renovating. Food was underwhelming.
Verified review

10/10 Exceptional

All the staff were polite and helpful and the lifeguards also did very well in ensuring everyone was safe in the pool. My son had a cut and they were swift to clean him up and gave him some ointment. My kids had so much fun at the kids club and we really enjoyed our stay so much! Location was convenient and walkable to night markets, massage places and food places. Will definitely be back again!
Verified review

8/10 Very good

Clean and very spacious room, nice mountain views, good breakfast, nice pool and good amenities.
Verified review

10/10 Exceptional

So close to the night market, staff are amazing, breakfast was delicious. We will definitely stay here again
Verified review

10/10 Exceptional

Goodies - great amenities and kid-friendly - nice spread of breakfast - sound proofing good - location is not bad, only 15min to airport - spa is good and promotion price is good values considering the excellent service - all staff are helpful and friendly Room to improve: - limited tv channels for live sport events - need more variety for room service food options
Verified review

10/10 Exceptional

Ideal location for families and those who want to go to the night market. The pool is great for kids, even has a slide! The lounge has nightly happy hour and breakfast has global food offering. The spa is amazing!
Verified review

10/10 Exceptional

Staff were friendly and professional. Accommodating to our needs.
Verified review

10/10 Exceptional

We had such a comfortable stay at this hotel. While not brand new, the pool was excellent service was five stars and the buffet in the morning is incredible. It’s a great central location walkable to many things. We had a wonderful stay here and thank everyone so much.