Destination
Guests
All properties in Tijuana, Baja California, Mexico

Aqua Rio Hotel

3-star hotel with restaurant, near Plaza Rio Commercial Center

  • Free WiFi and free parking
From
S$58

Image gallery

  • Hotel Bar
  • Hotel Bar
  • Living Area
  • Bathroom
  • Hotel Bar
Hotel Bar. Image 1 of 47.
1 / 47Hotel Bar
8.0.Very good.
  • I stay here 1-2 times a month or more. The was my first time suck with 2 single bed room…

    May 6, 2021

  • Had reservation for 2 beds roomsnd they claimed my reservation was not guranteed because…

    Apr 17, 2021

See all 397 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Quiet
Convenient
Safe
Dining options
  • Free WiFi
  • Free parking
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 44 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour business center
  • 24-hour front desk

For families

  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Daily housekeeping
  • Coffee/tea maker

What’s around

  • Heart of Tijuana
  • Plaza Rio Commercial Center - 22 min walk
  • Las Americas Premium Outlets - 38 min walk
  • Agua Caliente Racetrack - 3.2 mi / 5.1 km
  • U.S. Consulate General Tijuana - 6.6 mi / 10.6 km
  • CEART Tijuana - 8 mi / 12.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Double Room with Air Conditioning and Heater
  • Deluxe Room
  • Bosque Room
  • Cosmo Room
  • Junior Room, 1 Queen Bed

Location

  • Heart of Tijuana
  • Plaza Rio Commercial Center - 22 min walk
  • Las Americas Premium Outlets - 38 min walk

What’s around

Landmarks

  • Heart of Tijuana
  • Plaza Rio Commercial Center - 22 min walk
  • Las Americas Premium Outlets - 38 min walk
  • Agua Caliente Racetrack - 3.2 mi / 5.1 km
  • U.S. Consulate General Tijuana - 6.6 mi / 10.6 km
  • CEART Tijuana - 8 mi / 12.9 km

Getting around

  • General Abelardo L. Rodriguez Intl. Airport (TIJ) - 17 min drive
  • San Diego Intl. Airport (SAN) - 33 min drive
  • San Diego, CA (MYF-Montgomery Field) - 35 min drive
  • San Diego, CA (SEE-Gillespie Field) - 41 min drive
  • San Diego Santa Fe Depot - 22 min drive
  • San Diego-Old Town Transit Center - 24 min drive

At a glance

Hotel size

  • This hotel has 44 rooms

Arriving/leaving

  • Check-in time 3 PM-9:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite extended parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service
  • Coffee/tea in a common area

Working away

  • 24-hour business center
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • Elevator
  • Safe-deposit box at front desk

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Memory foam mattress

Things to enjoy

  • Balcony or patio
  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • 40-inch LED TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free long-distance calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Lobby bar - Onsite bar.

Small print

Also known as

  • Aqua Rio
  • Aqua Rio Hotel Tijuana
  • Aqua Rio Hotel Hotel Tijuana
  • Aqua Rio Hotel
  • Aqua Rio Hotel Tijuana
  • Aqua Rio Tijuana
  • Hotel Aqua Rio
  • Aqua Rio Hotel Hotel

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Aqua Rio Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and extended parking.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 9:00 PM. Check-out time is noon.
  • Yes, there's an onsite restaurant, Lobby bar. Nearby restaurants include El Tucumano (5-min walk), Tortas Chapultepec (5-min walk), and Chiki Jai (6-min walk).
  • No, this hotel doesn't have a casino, but Caliente Racetrack Casino (4-min drive) is nearby.
  • Recommended spots to visit include Plaza Rio Commercial Center (1.1 mi) and Las Americas Premium Outlets (2 mi), along with Agua Caliente Racetrack (3.2 mi) and U.S. Consulate General Tijuana (6.6 mi).
8.0.Very good.
  • 8.0.Very good

    The shower did not have hot water on the day I left

    Benito, 1 night trip, Apr 7, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Very unsafe

    The place felt very unsafe. I paid for two nights and left after a few hours. I lost my two nights paid hotel. I ended up going to the grand hotel.

    Miguel, 2 night family trip, Jan 18, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    I stay at this hotel twice a month. I take my 2 daughters with me . It is clean and the staff is always disinfecting the doors and the office. It is very clean and close to everything. I feel very safe going with my daughters because there is 24/7security. Very good hotel to stay at.

    Monique, 1 night family trip, Jan 12, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    COVID-19

    I'm saying is not false or fake argument.. When I arrived at the hotel, no one didn’t checked my temperature. My plan was to stay 2 nights in this hotel. The first night I had symptoms, so I went to the front desk and I let your staff know. She told me that there won’t be any problem for the next night cancellation. However, I'll have to call the next day to talk with a supervisor. Then I left the hotel. The next day, I called several times to get that night cancellation. Finally after trying several times. I was able to talk with a supervisor. She told me that she would return my call. I’M STILL WAITING FOR HER CALL. The only answer I’m getting from this hotel is I’m a liar.

    pedro, 1 night trip, Dec 3, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Overall trip was good the only thing was the room I reserved was given to someone else and had to pay the difference for another room. Other than that it was great

    Danny, 2 night family trip, Dec 2, 2020

    Verified Expedia guest review

  • 8.0.Very good

    I've stayed in worse for more money

    I was visiting some friends and stayed in the hotel on Sunday and on my return on Wednesday. The hotel has gone through and is going through some renovation. on the firt trip, my price quoted did not match the fee at the hotel. After prepaying online for wednesday, the price was set.The receptionist was cordial. My room was on the third floor. Later, I read there was an elevator, somewhere. Overall, I gave it 3.5 stars out of 5. Should be very nice if and when the renovation is finished.

    Raul, 1 night trip, Nov 11, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Okay and clean

    I stayed at this hotel for the first and last day in my trip to Baja during the pandemic. The first day, I was disappointed in that the price that I was quoted online was more when I came to the door of about $10. The whole town actually is very clean inside, however I did bring my own cleaners and went over the entire room with alcohol-based swabs. The bed was very comfortable and the actual continental breakfast was good. The second night I paid about $38 and slept very well that evening. They are in the midst of a upgrade in regards to the rooms. It's a good place to stop the showers are large and the staff was very nice. I rate it a four out of five in economic hotels and would say it was better than a Motel 6 but not quite a Holiday Inn.

    Raul, 1 night trip, Nov 8, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Walking distance from Revolution street.

    Its a good hotel to stay at affordable and walking distance to the down of Tijuana. Its a very convienent place to stay and also very comfortable.

    Chuy, 2 night trip, Oct 27, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    hotel ok, service is poor. won't be coming back

    two different visits both times receptionists don't know what they are doing, there is a line and it took 45 min to check in. each of these times the receptionist had to make a phone call to an off duty manager because my room "wasn't available". they tried to upcharge me, i refused then they stuck me in a room with two twins instead of the queens i had paid for. either its a scam or incompetent staff overbooking. i will not be coming back, too many better alternatives at this price point.

    1 night trip, Oct 1, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Ms Rosie

    Wifi was bad all the time, the tv channels are limited and we couldn’t work or watch movies in our computer because the weak wifi. Everything else was okay.

    1 night family trip, Sep 24, 2020

    Verified Hotels.com guest review

See all 397 reviews