Guests
All properties in Zermatt, Valais, Switzerland

Silvana Mountain Hotel

3-star ski-in/ski-out hotel with spa, near Matterhorn Ski Paradise

  • Free WiFi

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Property renovations and closures

  • The property is closed during October, November, and May.

Image gallery

  • Pool
  • Pool
  • Pool
  • Pool
  • Pool
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Furi 265, Zermatt, 3920, VS, Switzerland
9.6.Exceptional.
  • Efficient, well thought out rooms Charming decor Beautiful spa Wonderful on site…

    Sep 7, 2021

  • Great lovely hotel. A beautiful clean little boutique hotel that is a very authentic…

    Aug 9, 2021

See all 16 reviews

Official standards

This property advises that it adheres to Clean & Safe (Switzerland) and COVID-19 Guidelines (CDC) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 22 smoke-free guestrooms
  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool

For families

  • Playground on site
  • Separate sitting area
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • Matterhorn Ski Paradise - 1 min walk
  • Matterhorn Express II Cable Car - 3 min walk
  • Furi Ski Area - 3 min walk
  • Riffelberg Express Gondola - 4 min walk
  • Furi - Trockener Steg Cable Car - 5 min walk
  • Zermatt-Furi Gondola - 34 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Double Room
  • Double Room East with balcony
  • Junior Suite Mountain Lodge, Annex
  • Single Room West with balcony
  • Double Room West with balcony
  • Single Room Mountain Lodge, Annex
  • Doppelzimmer Mountain Lodge, Annex
  • Triple Room, Balcony
  • Family Room with balcony
  • Junior Suite West
  • Junior Suite West with balcony

What’s around

Landmarks

  • Matterhorn Ski Paradise - 1 min walk
  • Matterhorn Express II Cable Car - 3 min walk
  • Furi Ski Area - 3 min walk
  • Riffelberg Express Gondola - 4 min walk
  • Furi - Trockener Steg Cable Car - 5 min walk
  • Zermatt-Furi Gondola - 34 min walk
  • Matterhorn Museum - 40 min walk
  • St. Mauritius Church - 40 min walk
  • Mountaineers Cemetery - 41 min walk
  • Tour Monte Rosa - 2.2 mi / 3.6 km
  • Zermatt–Sunnegga Funicular - 2.3 mi / 3.6 km

Getting around

  • Geneva International Airport (GVA) - 79.2 miles/127.5 km
  • Sion (SIR) - 24.1 miles/38.7 km
  • Zermatt Station - 1 min drive
  • Täsch Station - 4 min drive
map
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Furi 265, Zermatt, 3920, VS, Switzerland

At a glance

Hotel size

  • This hotel has 22 rooms

Arriving/leaving

  • Check-in time noon-5 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in. For more details, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service

Things to do

  • Hiking/biking trails on site
  • Mountain biking on site
  • Playground on site
  • Snowshoeing on site
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Number of meeting rooms - 1

Services

  • Front desk (limited hours)
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Handrails in stairways
  • Visual fire alarm

Languages Spoken

  • English
  • French
  • German

In the room

Home comforts

  • Bathrobes

Sleep well

  • Hypo-allergenic bedding available
  • Soundproofed rooms

Things to enjoy

  • Separate sitting area
  • Balcony

Freshen up

  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 55-inch Smart TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room.

Dining

Restaurant Gitz-Gadi - This restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room
  • Hiking/biking trails on site
  • Mountain biking on site
  • Playground on site
  • Snowshoeing on site

Nearby

  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of CHF 10 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

  • Hotel Silvana
  • Silvana Mountain Hotel Hotel Zermatt
  • Hotel Silvana Zermatt
  • Silvana Zermatt
  • Silvana Hotel Zermatt
  • Silvana Mountain Hotel Zermatt
  • Silvana Mountain Zermatt
  • Silvana Mountain
  • Silvana Mountain Hotel Hotel
  • Silvana Mountain Hotel Zermatt

*See fees & policies for additional details or extra charges

FAQs

  • The property is closed during October, November, and May.
  • This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Silvana Mountain Hotel.
  • Yes, there's an indoor pool.
  • Yes, pets are welcome. There's a charge of CHF 10 per pet, per night.
  • You can check in from noon - 5 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
  • Yes, Restaurant Gitz-Gadi offers alfresco dining. Nearby restaurants include Aroleid (4-min walk), Zum See (13-min walk), and Stadel (2.1 mi).
  • During the winter, enjoy onsite recreation like snowshoeing and return when the snow melts for mountain biking and rock climbing. Indulge in a treatment at the spa and soothe your senses in the spa tub. Silvana Mountain Hotel also has an indoor pool and a sauna, as well as a steam room and a garden.
9.6.Exceptional.
  • 10.0.Exceptional

    Perfection in the alps

    Hotel Silvana is perfect - the owners and staff are wonderful, helpful and caring. The hotel is clean, modern and surprisingly full of amenities. The food in the restaurant was fantastic and in a perfect setting.

    Other trip, Jul 4, 2016

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing hotel in the mountains

    This hotel is simply amazing for its location, rooms and most importantly its FOOD. It's only a few minutes walk from Furi cable car station and you can take a nice walk approx 2hr with the view of the mountain Matthorn (and the other mountains) if you take the cable car 1 station up. Very nice for people who wanna hike or cycle around. The food is better than any other hotel or restaurant we visited in Switzerland!! And it's only 40 CHF for a 4-course dinner, totally worths it. The staff in the hotel is very nice and speak very good English:p Gonna stay again if we go next time.

    Freddy, Family trip, Sep 17, 2014

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel, great food, right next to the piste.

    A really excellent stay. Ski in, ski out made the day start and end well. Hotel is friendly with great food and in an amazing location.

    Steve, Other trip, Mar 23, 2015

    Verified Expedia guest review

  • 10.0.Exceptional

    Toller Wellnessbereich und Stylevolle Einrichtung. Sehr freundlicher Empfang und aufmerksames Personal. Schöner ruhiger Ort, perfekt um abzuschalten

    1 night trip with friends, Aug 16, 2019

    Verified Ebookers guest review

  • 10.0.Exceptional

    Una vista impresionante, nos impresionó mucho. Todo desde el desayuno excelente, la amabilidad de la familia Binner siempre atenta y en procura de ayudar en todo. Altamente recomendado.

    Manuel, 2 night trip, Jul 4, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Good service Early check in is possible if the room is ready

    1 night trip, Jul 23, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Dany and the Hotel Silvana team, 24 hours a day!!

    Due to avalanche risks Zermatt was cut off from the outside world so our stay was extended from 3 to 5 nights. Everything was done to make sure our stay was as comfortable as possible despite the extreme conditions outside. Thanks to the whole Hotel Silvana team, we had a great time!

    Neil, 3 night romance trip, Jan 18, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Un rêve éveillé...

    Hotel aussi charmant que typique, accueil très agréable et chaleureux. petit déjeuner très bien garni avec du bon fromage suisse!!! service aux petits soins, dîner au top. Le personnel nous donne plein d'infos sur les activités à faire et pleins de bons conseils. La piscine est aussi belle que zen et on se sent comme chez soi dans ce merveilleux petit chalet.

    Franck, 2 night romance trip, Jul 9, 2017

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Ski + Wellness + lecker Essen an einem Ort!

    Wir waren zum Ski-Fahren, Essen und Whiskey trinken in Zermatt im Silvana. All diese Dinge konnte man dort wunderbar machen. Essen TOP, Service/Personal TOP, man kann von der Ski Piste direkt an das Hotel heranfahren und am Ende eines Ski Tages konnten wir uns im Wellnessbereich liegend einen Whiskey gönnen und entspannen! Das perfekte Ski Wochenende! Mit Arni's Worten: "Ich komme wieder!"

    Barthold, Trip with friends, Feb 3, 2017

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Sehr schönes, gemütliches Hotel in Furi

    Wir waren zu dritt, zwei erwachsene und ein Kind im Hotel Sehr nett, schöner Pool und Sauna waren toll nach den Wanderungen. Sehr nett, sehr schön Sehr schön, jederzeit wieder

    Frank , Other trip, Aug 26, 2014

    Verified Expedia guest review

See all 16 reviews