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Toya Sun Palace Resort & Spa

4.0 star property
Family-friendly resort with spa, near Lake Toya

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Photo gallery for Toya Sun Palace Resort & Spa

Lobby
In-room safe, free WiFi, bed sheets
Lobby lounge
Property entrance
Property grounds
Nestled near Toyako Hot Spring, Toya Sun Palace Resort & Spa is a serene haven for relaxation. Unwind in the indoor mineral hot spring or rejuvenate with a massage at the spa, while kids enjoy the waterslide and arcade/game room. With shopping on site and multilingual staff available to help plan your stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
  • Pool
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Hot springs
  • Sauna
  • Steam room
  • Children's pool
  • Waterslide
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Arcade/games room

Feel at home (6)

  • Children's pool
  • Fridge
  • Private bathroom
  • Garden
  • Lift
  • Flat-screen TV

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Japanese Style Room, Lake View, Non Smoking

Living area

Japanese Style Room, Lake View, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Bidet
Hairdryer
In-room safe
  • 35 sq m
  • Lake view
  • Sleeps 5
  • 4 Single Futons

View all photos for Run of the House (No Choice of room type)

In-room safe, free WiFi, bed sheets

Run of the House (No Choice of room type)

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Bidet
Hairdryer
In-room safe
  • 28 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Japanese & Western Style Room, Lake View, Non Smoking

In-room safe, free WiFi, bed sheets

Japanese & Western Style Room, Lake View, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Bidet
Hairdryer
In-room safe
  • 35 sq m
  • Lake view
  • Sleeps 4
  • 2 Single Futons OR 2 Single Beds

View all photos for Japanese Style Room, Lake View, Non Smoking

In-room safe, free WiFi, bed sheets

Japanese Style Room, Lake View, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Bidet
Hairdryer
In-room safe
  • 28 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Western Style Room, Lake View, Non Smoking

In-room safe, free WiFi, bed sheets

Western Style Room, Lake View, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Bidet
Hairdryer
In-room safe
  • 28 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Twin Room, Lake View, Non Smoking

In-room safe, free WiFi, bed sheets

Twin Room, Lake View, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Bidet
Hairdryer
In-room safe
  • 28 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
7-1 Toyako Onsen, Sobetsu, Hokkaido, 052-0107

What's nearby

  • Toyako Onsen - 1 min walk - 0.0 km
  • Lake Toya - 1 min drive - 0.7 km
  • Toyako Hot Spring - 2 min drive - 1.7 km
  • Usuzanfunka Memorial Park - 2 min drive - 2.4 km
  • Showashinzan Ropeway - 6 min drive - 5.4 km

Getting around

  • New Chitose Airport (CTS) - 94 min drive
  • Toya Station - 12 min drive
  • Ōkishi Station - 24 min drive
  • Koboro Station - 27 min drive

Restaurants

  • ‪わかさいも本舗 洞爺湖本店 (Wakassaimo) - ‬20 min walk
  • ‪Mogmog - ‬14 min walk
  • ‪レストランおおでら - ‬3 min drive
  • ‪風の音 - ‬13 min walk
  • ‪スープカレーハラハル SoupCurry HLAHAL - ‬11 min walk

About this property

Toya Sun Palace Resort & Spa

When you stay at Toya Sun Palace Resort & Spa, you'll be a short five-minute drive from Lake Toya and Toyako Hot Spring. Guests can indulge in massages at the spa, and Palacio serves breakfast and dinner. An indoor pool, a bar/lounge and a sauna are other highlights.

Languages

Japanese

At a glance

DONE

Hotel size

    • 324 units
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 7 PM
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking includes off-street options

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Travelling with children

  • Children's pool
  • Water slide
  • Local/corner shop

What to do

  • Hot springs
  • Shopping

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1965
  • Garden
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Steam room
  • Water slide

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs open between 5:00 AM and 11:00 PM.

Dining

Palacio – This poolside buffet restaurant serves breakfast and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 12 years of age.

Pool, spa, & gym (if applicable)

  • Hot springs access available from 5:00 AM to 11:00 PM

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Also known as

Sun Palace Toya
Toya Sun Palace
Toya Sun Palace Hotel
Toya Sun Palace Hotel Sobetsu
Toya Sun Palace Sobetsu
Toya Sun Palace Resort Sobetsu
Toya Sun Palace Resort
Toya Sun Palace & Spa Sobetsu
Toya Sun Palace Resort & Spa Resort
Toya Sun Palace Resort & Spa Sobetsu
Toya Sun Palace Resort & Spa Resort Sobetsu

Frequently asked questions

Does Toya Sun Palace Resort & Spa offer free cancellation for a full refund?

Yes, Toya Sun Palace Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Toya Sun Palace Resort & Spa?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at Toya Sun Palace Resort & Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Toya Sun Palace Resort & Spa?

Yes, there's free self parking.

What are the check-in and check-out times at Toya Sun Palace Resort & Spa?

Check-in start time: 2 PM; check-in end time: 7 PM. Check-out time is 10 AM.

What is there to do at Toya Sun Palace Resort & Spa and nearby?

On-site recreation at Toya Sun Palace Resort & Spa includes hot springs. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Toya Sun Palace Resort & Spa also has a water slide, a sauna and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Toya Sun Palace Resort & Spa?

Yes, Palacio offers pool views and poolside dining.

What's the area around Toya Sun Palace Resort & Spa like?

Toya Sun Palace Resort & Spa is located on the waterfront, a short 4-minute walk from Lake Toya.

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Toya Sun Palace Resort & Spa Reviews

Reviews

7.6

Good

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10

The facility is very old. Especially the bathroom at the own room is not clean and comfortable at all. If the hotel wants to continue the business, it is high time to renew the facility. The buffet style dinner was so so.
1-night trip

10/10

1-night trip

8/10

お風呂からの景色が最高
1-night trip

6/10

新しい施設と比べると不便かな
1-night trip

10/10

どの部屋からも洞爺湖が望め、特にお風呂は眺めといい設備や備品　清潔感何もかも素晴らしい
1-night trip

10/10

一日中洞爺湖を眺められます。 本当に美しかった！
2-night trip

10/10

1-night trip

8/10

1-night trip

10/10

2-night trip

4/10

1-night trip

10/10

1-night trip

10/10

プールも楽しかったし食事もいろんなバリエーションでとてもおいしかったです。
1-night trip

10/10

1-night trip

8/10

何年振りかのサンパレスでした。ロビーや風呂が改築され綺麗で気持ち良く三日間を過ごす事が出来ました。孫たちはプールで大はしゃぎ、食事も子供も大人も美味しく頂きました。イルミネーションも美しく素敵でした。ただ連泊だったので昼ごはんを食べるレストランが無かったのでカップラーメンになりました。
1-night trip

6/10

1-night trip

8/10

1-night trip

8/10

1-night trip

8/10

1-night trip

10/10

1-night trip

2/10

Very old and dirty, no air conditioning. Room is too old, very ugly decoration. Just like a room with monsters. Restaurant food is also not very good. Just the new and extended area is nice!
1-night trip

10/10

チェックイン前にもプールや温泉を利用できるのが嬉しい。なんせプールや温泉などやりたいことがいっぱいあるから！建物全体が大きめの造りなので優雅な気持ちになれました。ご飯も美味しかったです。タヒチアンダンスが予想以上に刺激的で魅入ってしまいました(^ ^)
1-night trip

8/10

エクスペディアの支払い方法がわからなかった
1-night trip

8/10

2-night trip

8/10

提供接送服務, 溫泉對湖, 好服務, 晚餐, 早餐食物種類多元化, 值得推薦, SHOP有向各式各樣啤酒....正
1-night trip

8/10

1-night trip