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Four Points by Sheraton Medan

4.0 star property
Indulge your senses with aromatherapy and delicious meals while relaxing by the pool or exploring nearby shops.

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Photo gallery for Four Points by Sheraton Medan

Outdoor pool
Minibar, in-room safe, soundproofing, cots/infant beds
Meeting facility
Exterior
Minibar, in-room safe, soundproofing, cots/infant beds
Located in the heart of a shopping district, Four Points by Sheraton Medan offers an upscale retreat. Treat yourself to rejuvenating spa treatments, bask in the sun at the outdoor pool, or indulge in meals at The Eatery. With free WiFi and self parking, you'll feel right at home.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Non-smoking
  • Spa
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Conference centre
  • Business centre
  • Meeting rooms

Feel at home (6)

  • Cots/infant beds (surcharge)
  • Children's pool
  • Fridge
  • Television
  • Garden
  • Daily housekeeping
The current price is S$71
includes taxes & fees
26 Feb - 27 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 Bedroom, Non Smoking

Minibar, in-room safe, soundproofing, cots/infant beds

Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Hairdryer
Private bathroom
Bathrobes
Bidet
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Minibar, in-room safe, soundproofing, cots/infant beds

Junior Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Hairdryer
Private bathroom
Bathrobes
Bidet
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Minibar, in-room safe, soundproofing, cots/infant beds

Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Separate bedroom
Hairdryer
Minibar
Coffee/tea maker
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, soundproofing, cots/infant beds

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Hairdryer
Bathrobes
Bidet
Minibar
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Minibar, in-room safe, soundproofing, cots/infant beds

Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Hairdryer
Minibar
Coffee/tea maker
Free bottled water
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, soundproofing, cots/infant beds

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Hairdryer
Bathrobes
Bidet
Minibar
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Jl. Gatot Subroto No. 395, Medan, North Sumatra, 20119

What's nearby

  • Grand City Hall - 4 min drive
  • Sun Plaza - 6 min drive
  • University of North Sumatera - 6 min drive
  • Medan Mall - 6 min drive
  • Maimun Palace - 6 min drive

Getting around

  • Medan (KNO-Kuala Namu Intl.) - 60 min drive
  • Medan Station - 14 min drive
  • Pulu Brayan Station - 23 min drive
  • Kuala Bingai Station - 29 min drive

Restaurants

  • ‪Kerang Rebus Sumber Rejeki - ‬3 min walk
  • ‪Nasi Goreng Kak Ramla - ‬8 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪A&W - ‬7 min walk
  • ‪Kopikuni - ‬9 min walk

About this property

Four Points by Sheraton Medan

Enjoy your visit to Medan with a stay at Four Points by Sheraton Medan. Guests can visit the spa to indulge in Thai massages, aromatherapy or reflexology, and The Eatery serves breakfast, lunch and dinner. An outdoor pool, a bar/lounge and a 24-hour fitness centre are other highlights.

Languages

Chinese (Mandarin), English, Indonesian

At a glance

DONE

Hotel size

    • 220 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 17
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Free daily reception
  • 24-hour room service

Travelling with children

  • Children's pool
  • Local/corner shop

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • Full-service spa
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Visual alarms in hallways
  • Closed-captioned TV
  • Raised toilet seat
  • Lever door handles

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Puncak Alam Spa. Services include sports massages, Thai massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

The Eatery – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
The Onyx – On-site lobby lounge. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 150000 per person

Children & extra beds

  • Cots/infant beds are available for IDR 350000.0 per stay
  • Rollaway beds are available for IDR 350000.0 per stay

Policies

This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Grand Serela Hotel Medan
Hotel Serela
Serela
Serela Hotel
Four Points Sheraton Medan Hotel
Four Points Sheraton Medan
Four Points by Sheraton Medan Hotel
Four Points by Sheraton Medan Medan
Four Points by Sheraton Medan Hotel Medan

Frequently asked questions

Does Four Points by Sheraton Medan offer free cancellation for a full refund?

Yes, Four Points by Sheraton Medan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Four Points by Sheraton Medan?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Four Points by Sheraton Medan?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Four Points by Sheraton Medan?

Yes, there's free self parking.

What are the check-in and check-out times at Four Points by Sheraton Medan?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.

What is there to do at Four Points by Sheraton Medan and nearby?

Four Points by Sheraton Medan has a spa and an outdoor pool, as well as a 24-hour fitness centre and a garden.

Are there restaurants at or near Four Points by Sheraton Medan?

Yes, there's an on-site restaurant, The Eatery.

What's the area around Four Points by Sheraton Medan like?

Four Points by Sheraton Medan puts you in the heart of Medan. Popular attractions include Grand City Hall, which is 4 minutes away by car.

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Four Points by Sheraton Medan Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

The room was very clean and the bed was very comfortable. The staff were friendly and helpful.
Sondang Meyhwa Angeline, 1-night trip

10/10 Exceptional

Nice hotel! Everyone so Friendly and helpful . ..
Tati, 1-night trip

8/10 Very good

Love you
This is clean room , will stay again when visit Medan next visit
Santo, 1-night trip

8/10 Very good

If there’s a vicinity map guide, that will be extremely helpful. There are things that one can’t rely on the hotel all the time. I love to walk around area of a hotel that im staying, getting little entertainment like snacks, foods or quiet chilling spots, which will make it feel like an extended street family of the hotel. However I couldn’t get much here. But Starbucks is by far a nice quiet extended escapade. And maybe investors could improve path to Brastagi Supermarket, or something? I dunno. Otherwise, everything has been well.
Faizal, 4-night trip

4/10 Fair

Very bad customer service
Bernard, 3-night trip

10/10 Exceptional

Chin Choon, 2-night trip

10/10 Exceptional

ARUN, 3-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

April, 1-night trip

8/10 Very good

Rohaya, 1-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

Firdaus, 1-night trip

8/10 Very good

Sari, 1-night trip

8/10 Very good

KAZUTO, 1-night trip

10/10 Exceptional

Good hotel wz family friendly.
Very good for family stay
Mohd Rahman Bin, 4-night trip

10/10 Exceptional

Mohd Rahman Bin, 1-night trip

8/10 Very good

Ronny, 2-night trip

8/10 Very good

전반적인 후기
아침식사 메뉴가 약간 부족하고 과일은 일부 상한 맛을 느꼈다. 샤워기 압력이 약했다. 또한 8층에 숙박했는데 옥상에서 나는 기계소리(에어컨 실외기로 추정)로 인해 잠들기가 약간 힘들었다. 기타사항은 만족한다.
룸에서 촬영한 메단시내 전경
hakhee, 3-night trip

10/10 Exceptional

Good
The room is big and comfortable... located in central and convenient to travel to nearby malls or complex.
Edwin, 2-night trip

2/10 Poor

HENDRY, 1-night trip

8/10 Very good

Great value, clean, friendly staff food food in resturant. Small but good pool and a nice well equipped gym.
2-night trip

4/10 Fair

Premium rooms facing main road, pretty noisy. Room glass windows should be double layers, which is not. Breakfast selections are the same everyday. 🙁 Poor service recovery by hotel staffs, including senior staff member of the reception.
Wee Beng, 6-night trip

8/10 Very good

1-night trip

8/10 Very good

Very good nice and clean in the heart of the city
Nice hotel near city centre and everythings was so nice clean and excelence for business or family retreat.
Mohd Rahman Bin, 2-night trip

8/10 Very good

Jens, 2-night trip