Hyatt Place Chicago-South/University Medical Center - Chicago

It was clean, breakfast was cleaned and gone, including coffee by 9am. I would have liked coffee to be available longer, but overall breakfast was good and hot.

my husband had just had surgery at the Univ. of Chicago. We wanted to spend his first night release from the hospital close to the hospital. The staff was amazing and helpful. Room super clean and well appointed. They made our first night after surgery easy and comfortable.

When I arrived and approached the front desk I got the feeling as if I were bothering them, about three employees were huddled up at the front desk. There are no signage outside to direct you to park and check in. Mr room door the lock didn’t work.

I’m so disappointed that I have to rate them so low, but the service was TERRIBLE! This was not a welcoming environment , every question we had was answered as if we were a burden. Staff just looks at you as you approach, absolutely no acknowledgement nor pleasantries

When we arrived we were greeted warmly. The service we encountered the rest of the time was completely hit or miss. The refrigerator in our room didn’t work. We didn’t realize it until the morning when we had to throw out everything we put in it. A very mixed experience.

Good location; fair price; overall not as on top of things as when you first ope.ned

Sharonda and Mike are exceptional people!! Had such a lovely time with them during our stay. I hope I never have to visit the Comers Children’s Hospital again, but would highly recommend this hotel if you have a loved one at U of C Hospital.

The service was awful. My sons and I waited over 20 minutes to be greeted. There were no other customers in line, No one greeted us upon arrival. I had to request to be CHS led in despite standing at the unattended check-in desk. It felt as though we were inconveniencing the man at the front desk. He was professionally attired, but professionalism was indeed lacking.

Hotel was beautiful and right on the street near the University. Only drawback is there is no specific parking for hotel guests without a $39 per day valet fee. If you are lucky enough to find an open spot on the street you can park there for no charge but spaces are limited in this busy area. Room was great, beds and sleeper sofa were comfortable and the cook for downstairs Gallery made us a couple of the great crowd favorites that were delicious! Hotel had fitness area and indoor pool as well as a very pleasing breakfast. Staff was friendly and courteous.

A well located, clean, modern hotel. Excellent for commuting to the University