Guests
All properties in Chicago, Illinois, United States of America

Crowne Plaza Chicago West Loop, an IHG Hotel

Romantic hotel with restaurant, near University of Illinois Chicago

  • Free WiFi
From
S$142

Image gallery

  • Crowne Plaza Chicago West Loop, an IHG Hotel
  • Crowne Plaza Chicago West Loop, an IHG Hotel
  • Room, 1 King Bed, Non Smoking (LEISURE) - Bathroom Sink
  • Exterior
  • Crowne Plaza Chicago West Loop, an IHG Hotel
Crowne Plaza Chicago West Loop, an IHG Hotel. Image 1 of 36.
1 / 36Crowne Plaza Chicago West Loop, an IHG Hotel
25 South Halsted Street, Chicago, 60661, IL, United States of America
8.0.Very good.
  • We had a great stay in Chicago!

    Nov 20, 2021

  • Great location for a concert at United Center. Although the restaurant was closed,…

    Nov 15, 2021

See all 877 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Safe
Shopping
  • Free WiFi
  • Parking available
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 398 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking

What’s around

  • In Near West Side
  • University of Illinois Chicago - 8 min walk
  • Willis Tower - 14 min walk
  • 311 S Wacker Dr - 14 min walk
  • UIC Pavilion - 18 min walk
  • Cadillac Palace Theatre - 19 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 2 Double Beds, Non Smoking
  • Executive Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)
  • Room, 1 King Bed, Non Smoking (LEISURE)
  • Deluxe Room
  • Room, 1 King Bed, Non Smoking, Corner (Location)
  • Standard Room, Non Smoking
  • Room, 1 King Bed, Non Smoking (Feature)
  • Room, 1 Twin Bed, Non Smoking (Feature)
  • Suite, 1 King Bed, Non Smoking (Feature)
  • Room, Accessible, Non Smoking (Hearing, Roll-In Shower)
  • Room, 1 King Bed, Accessible, Non Smoking (Heraing, Roll-In Shower)

What’s around

Landmarks

  • In Near West Side
  • University of Illinois Chicago - 8 min walk
  • Willis Tower - 14 min walk
  • 311 S Wacker Dr - 14 min walk
  • UIC Pavilion - 18 min walk
  • Cadillac Palace Theatre - 19 min walk
  • Chicago Riverwalk - 19 min walk
  • Merchandise Mart - 22 min walk
  • State Street - 22 min walk
  • James M. Nederlander Theatre - 24 min walk
  • Michigan Avenue - 26 min walk

Getting around

  • Chicago O'Hare International Airport (ORD) - 23 min drive
  • Chicago Midway Airport (MDW) - 15 min drive
  • Chicago, IL (PWK-Chicago Executive) - 31 min drive
  • Chicago Union Station - 10 min walk
  • Millennium Station - 28 min walk
  • Chicago Halsted Station - 28 min walk
  • Ogilvie Transportation Center - 8 min walk
  • UIC-Halsted Station - 10 min walk
  • Clinton Station (Green Line) - 12 min walk
map
See on map
25 South Halsted Street, Chicago, 60661, IL, United States of America

At a glance

Hotel size

  • This hotel has 398 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Up to 30 lbs

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Covered onsite self parking (USD 54 per day; includes in/out privileges)
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Local cuisine breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Fitness facilities

Working away

  • 24-hour business center
  • Business center
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Wheelchair-accessible path to lift

Languages Spoken

  • English
  • French
  • Polish
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Breakfast costs between USD 10 and USD 40 per person (approximately)

PetsPay at property

  • Pets are allowed for an extra charge of USD 50 per stay
  • Service animals exempt from fees

ParkingPay at property

  • Covered self parking costs USD 54 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted.

This property is licensed under an applicable law.Property Registration Number Hotel License

Also known as

  • Chicago Crowne Plaza
  • Metro Crowne Plaza Chicago
  • Crowne Plaza Chicago - The Metro Hotel Chicago
  • Crowne Plaza Loop Hotel
  • Crowne Plaza Loop
  • Crowne Plaza Chicago - The Metro Hotel
  • Crowne Plaza Chicago West Loop
  • Crowne Plaza Chicago West Loop, an IHG Hotel Hotel
  • Chicago Crowne Plaza Metro
  • Crowne Plaza Chicago West Loop, an IHG Hotel Chicago
  • Crowne Plaza Chicago West Loop, an IHG Hotel Hotel Chicago
  • Chicago Metro Crowne Plaza
  • Crowne Plaza Chicago
  • Crowne Plaza Chicago West Loop Hotel
  • Crowne Plaza Metro
  • Crowne Plaza Metro Hotel
  • Crowne Plaza Metro Hotel Chicago
  • Metro Crowne Plaza

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Crowne Plaza Chicago West Loop, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 54 per day.
  • Yes, pets are welcome, with a maximum weight of 30 lbs per pet. There's a charge of USD 50 per stay. Service animals are exempt from fees.
  • You can check in from 3 PM - 2 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Athena Restaurant (3-min walk), Spectrum Bar & Grill (4-min walk), and Haymarket Pub & Brewery (4-min walk).
  • Maintain your daily exercise routine at the gym.
8.0.Very good.
  • 2.0.Poor

    Terrible

    The staff was terribly rude and conditions of the rooms are very bad. The bed is terrible, we both woke up un the middle of the night with a very intense back pain.

    Gerardo, 2 night trip, Nov 6, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Extremely Rude Management Personnel

    After Driving on the Highway for 7.5 hours we arrived at the crown plaza. Someone offered to help us. While being checked in the lady beside us was told that she could keep her car parked in the front because the garage was full. Once our check in process was completed i asked whether we should park in the front also because the parking garage was full. The manager then told me we would need to use park one 2 blocks away for $25.00 i asked if they had any discounts and was immediately met with an attitude and the option to cancel my room.

    Tierra, 1 night business trip, Nov 5, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Checked us into wrong room and there was a man in the bed!

    Kerry, 1 night trip with friends, Nov 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Overnight Stay

    Very friendly and helpful staff.

    Sarann, 1 night trip with friends, Nov 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great, excellent customer service

    Gregory, 1 night business trip, Nov 1, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Wont go again

    Charged us more than the hotels.com did and wouldn’t do a conjoined rooms when requested Staff was also rude

    1 night trip with friends, Oct 23, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Just okay

    We stayed for one night for a concert at the United Center. Description stated onsite self parking available. However, the parking garage was FULL when we arrived. Was told by the front desk staff of an alternate parking site just about a block or so away. Upon arriving to that location, it was also completely full. Had to find overnight parking on our own. Not the start to our stay that we wanted. Room was clean, however bathroom was pretty small for a king room. Walls were pretty thin and we could hear the alarm clock of our neighbor in the morning. Nothing too spectacular, but nothing completely awful either... probably would not stay here again.

    Denise, 1 night trip, Oct 16, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Good

    Great location and very clean hotel

    Diana, 3 night family trip, Oct 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Birthday trip

    Katie, 1 night trip, Sep 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Easy to find, clean, and nice location

    My family was only here for one night, but it was very enjoyable! Easy to find off the interstate, and centrally located for ease of walking and getting to the United Center and Millennium Park! Defiantly will return!

    Debra, 1 night family trip, Sep 25, 2021

    Verified Hotels.com guest review

See all 877 reviews