In the heart of the city, Zenitude Hôtel - Résidences Les Portes d'Alsace offers a serene retreat. Unwind in the sauna or explore nearby attractions with ease using concierge services and tour/ticket assistance.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Parking available
Laundry facilities
Pet-friendly
Refrigerator
Kitchenette
Non-smoking
Main amenities (12)
85 smoke-free apartments
Daily housekeeping
Breakfast available
Sauna
Self parking
Room service
Terrace
Snack bar/deli
Vending machine
Self-serve laundry
Concierge services
Tour/ticket assistance
Feel at home (6)
Kitchenette
Television
Terrace
Daily housekeeping
Laundry facilities
Lift
The current price is S$83
S$83
includes taxes & fees
31 Mar - 1 Apr
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Superior Apartment, 1 Bedroom, Accessible, Balcony
Superior Apartment, 1 Bedroom, Accessible, Balcony
Highlights
Balcony
Separate dining area
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
Kitchen
Fridge
50 sq m
1 bedroom
1 bathroom
Sleeps 6
1 Double Bed, 1 Single Bunk Bed and 1 Large Single Trundle Bed
View all photos for Standard Studio
Standard Studio
Highlights
Soundproofed
Heating
Kitchenette
Fridge
Flat-screen TV
Premium bedding
Eco-friendly toiletries
Private bathroom
20 sq m
Studio
1 bathroom
Sleeps 2
1 Queen Bed OR 2 Single Beds
View all photos for Family Studio, Balcony
Family Studio, Balcony
Highlights
Furnished balcony
Soundproofed
Heating
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Eco-friendly toiletries
42 sq m
Studio
1 bathroom
Sleeps 4
1 Single Trundle Bed and 1 Single Bunk Bed
View all photos for Superior Studio, Balcony
Superior Studio, Balcony
Highlights
Furnished balcony
Soundproofed
Heating
Kitchenette
Fridge
Flat-screen TV
Premium bedding
Eco-friendly toiletries
20 sq m
Studio
1 bathroom
Sleeps 2
1 Queen Bed
View all photos for Family Apartment, 1 Bedroom, Balcony
Robert Blanck Alsace Wine - 14 min drive - 14.3 km
Mont Sainte Odile - 23 min drive - 20.4 km
Getting around
Strasbourg (SXB-Strasbourg Intl.) - 27 min drive
Dorlisheim Station - 4 min drive
Heiligenberg Mollkirch Station - 5 min drive
Mutzig Station - 19 min walk
Restaurants
Hostellerie Petit Dragon - 9 min walk
S'dorf Stuebel - 3 min drive
Bar Idee Fixe - 4 min drive
Caveau de la Metzig - 4 min drive
Go Pizza - 4 min drive
About this property
Zenitude Hôtel - Résidences Les Portes d'Alsace
When visiting Mutzig, Zenitude Hôtel - Résidences Les Portes d'Alsace is a great choice to consider. Guests can enjoy the sauna, or take advantage of nearby hiking/biking trails. A snack bar/deli and a terrace are offered, and in-room conveniences include fridges and microwaves.
Languages
English, French, German, Italian, Spanish
At a glance
Property size
85 apartments
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 8 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
The front desk is open Monday - Saturday (8:00 AM - 7:00 PM) and Sunday - Sunday (8:00 AM - 4:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
On Sundays, reception hours are 8 AM to noon and 3-7 PM.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered on-site self-parking (EUR 5 per night)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Ski
Close to skiing
Pool/Spa
Sauna
Internet
Free WiFi
Parking and transport
Covered self parking on site (EUR 5 per night)
Wheelchair-accessible parking available
Kitchenette
Fridge
Stovetop
Microwave
Electric kettle
Cookware/dishes/utensils
Dining
Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 12.90 for adults and EUR 6 for children
Snack bar/deli
Room service available
Bedrooms
Bed sheets provided
Bathrooms
Bath or shower
Hairdryer (on request)
Towels provided
Eco-friendly toiletries
Free toiletries
Entertainment
Flat-screen TV with digital service
Outdoor areas
Terrace
Laundry
Laundry facilities
Comfort
Heating
Pets
Service animals exempt from fees
Pet friendly
EUR 5 per pet per day
Food and water bowls are available
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Handrails in stairwells
Soundproofing
Wheelchair-accessible
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Iron/ironing board (on request)
Vending machine
Location highlights
In the city centre
Things to do
Hiking/biking trails nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
85 rooms
At least 80% of food locally sourced
Bulk dispenser for toiletries
Recycling
Comprehensive food waste policy
Special features
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Refundable deposits
Deposit: EUR 200 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 0.83 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 12.90 for adults and EUR 6 for children
Housekeeping is available for an extra charge of EUR 50; may vary based on length of stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 5 per pet, per day
Parking
Covered self-parking costs EUR 5 per night
Policies
This property uses eco-friendly cleaning products.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Portes d'Alsace
Portes d'Alsace Apartment
Portes d'Alsace Apartment Mutzig
Portes d'Alsace Mutzig
Zenitude Hotel-Residences Les Portes D'Alsace Mutzig, France
Zenitude Hôtel-Résidences Portes d'Alsace House Mutzig
Zenitude Hôtel Résidences Les Portes d'Alsace
Zenitude Hôtel-Résidences Portes d'Alsace House
Hôtel Résinces Les es d'Alsac
Zenitude Hôtel Résidences Les Portes d'Alsace
Frequently asked questions
Does Zenitude Hôtel - Résidences Les Portes d'Alsace offer free cancellation for a full refund?
Yes, Zenitude Hôtel - Résidences Les Portes d'Alsace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Zenitude Hôtel - Résidences Les Portes d'Alsace?
Yes, pets are welcome. There's a charge of EUR 5 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Zenitude Hôtel - Résidences Les Portes d'Alsace?
Yes. Self-parking costs EUR 5 per night.
What are the check-in and check-out times at Zenitude Hôtel - Résidences Les Portes d'Alsace?
Check-in start time: 3 PM; check-in end time: 8 PM. Check-out time is 11 AM.
What is there to do at Zenitude Hôtel - Résidences Les Portes d'Alsace and nearby?
Have fun with nearby winter activities such as skiing. Zenitude Hôtel - Résidences Les Portes d'Alsace also has a sauna.
Does Zenitude Hôtel - Résidences Les Portes d'Alsace have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a microwave.
What's the area around Zenitude Hôtel - Résidences Les Portes d'Alsace like?
Zenitude Hôtel - Résidences Les Portes d'Alsace puts you in the heart of Mutzig. Popular attractions include Zenith Strasbourg, which is 22 minutes away by car.
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Zenitude Hôtel - Résidences Les Portes d'Alsace Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Exceptional
7 June 2024
Recommended hotel.
Really enjoyed our stay. Our room was spacious, clean and very well equipped. The shower was excellent.
SHARON
SHARON, 1-night trip
4/10 Fair
14 August 2024
There was steaky floor and duster but the beds were very comfortable
barbara
barbara, 2-night trip
10/10 Exceptional
31 August 2022
The staffs always give you a pleasant smile. You will enjoy your stay here.
Mr. C.K.
Mr. C.K., 2-night trip
6/10 Good
13 August 2024
Spacious. Very reasonable price. Near wine trail. Air conditioning would be a nice addition.
Benjamin
Benjamin, 1-night trip
10/10 Exceptional
14 February 2024
Everything is good
Sangrok
Sangrok, 2-night trip
10/10 Exceptional
14 January 2024
Two nights in the general area.
Two nights spent to see the locale area & the room was ideal with two comfortable beds which ensured good nights' sleep. The room was latge enough & with minus 7 Celsius it was easy to have the required comfort. We will certainly use Zenitude in future though most are in the perpheral parts of France.
James
James, 2-night trip
8/10 Very good
2 October 2023
The Hotel is still in a 1h reach of the Europapark - so quite OK to book. Easy check-in after 20h possible but you must inform the reception BEFORE arrival about your late arrival!
Lot´s of space in the room.
All clean.
Vincent
Vincent, 1-night trip
8/10 Very good
25 June 2022
OK, but some room for easy improvement
Spacious room quite well equipped.
Communication around checkin times should be reviewed as some info says 8PM and some info 7PM. The correct appared to be 7PM.
Drying some water spill from the floor left a quite dirty towel, so I guess cleaning could be better in some areas. But all in all an ok+ impression.
Roald
Roald, 2-night trip
10/10 Exceptional
28 March 2025
Parfait
Parfait comme à chaque fois
Chambre grande et propre, parking devant , accueil top
Melanie
Melanie, 1-night trip
10/10 Exceptional
24 March 2025
Aux petits oignons
Très agréable
OLIVIER
OLIVIER, 2-night trip
10/10 Exceptional
22 March 2025
Parfait
Parfait , parking gratuit disponible , chambre propre , checkin et checkout facile
Mélanie
Mélanie, 1-night trip
10/10 Exceptional
15 March 2025
Notre séjour c'est vraiment très bien passé alors que nous sommes en retard les instructions étaient très claires pour prendre les clés, le petit-déjeuner du lendemain qui n' était pas prévu c'est vraiment très bien passé, merci à tous bravo.
Franck
Franck, 1-night trip
10/10 Exceptional
10 March 2025
Chaleureux 👍
Accueil chaleureux, très sympathique.
Jean-Pierre
Jean-Pierre, 8-night trip
10/10 Exceptional
28 February 2025
Samuel
Samuel, 2-night trip
10/10 Exceptional
26 January 2025
Philippe
Philippe, 2-night trip
10/10 Exceptional
9 January 2025
tb
Très bien ; bien conseillé par le personnel. Super
Jean Marie
Jean Marie, 2-night trip
10/10 Exceptional
18 December 2024
Bel établissement, bien situé, calme et agréable
Le personnel est aimable et discret.
Notre séjour a été très agréable, merci.
Verified traveller
4-night trip
8/10 Very good
11 November 2024
Eric
Eric, 1-night trip
6/10 Good
27 October 2024
Check-In hat sehr lange gedauert.
Für alle 4 Doppelzimmer wurde pro Person zusätzlich ein Frühstück berechnet. Die Buchung erfolgte nach unserem Verständnis incl. Frühstück.
Der Frühstücksraum ist viel zu klein für alle Gäste. Es kam zu langen Wartezeiten für einen Platz.
Das Personal war offensichtlich überfordert.
Alles sehr ärgerlich für einen so kurzen Trip.
Wir werden das Hotel nicht mehr buchen und können es auch nicht empfehlen.