Surrounded by Querétaro's vibrant energy, Hotel Florencia offers a tranquil retreat with full breakfast and lush garden views. Unwind at the outdoor pool, explore nearby Plaza Santa Maria Bullring or simply stay connected with in-room WiFi.
Reviews
6.66.6 out of 10
Good
Popular amenities
Bar
Pool
Free breakfast
24/7 front desk
Non-smoking
Air conditioning
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Superior Double Room
Superior Double Room
Highlights
Air conditioning
LED TV
Private bathroom
Free bottled water
Satellite channels
Desk
Daily housekeeping
26 sq m
Sleeps 4
2 Double Beds
View all photos for Standard Triple Room
Standard Triple Room
Highlights
Air conditioning
LED TV
Private bathroom
Free bottled water
Satellite channels
Desk
Daily housekeeping
26 sq m
Sleeps 6
3 Double Beds
View all photos for Standard Room
Standard Room
Highlights
Air conditioning
Private bathroom
Free bottled water
Desk
Daily housekeeping
22 sq m
Sleeps 2
1 King Bed
View all photos for Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
Highlights
Air conditioning
LED TV
Separate bedroom
Private bathroom
Free bottled water
Satellite channels
Desk
Daily housekeeping
32 sq m
Sleeps 2
1 King Bed
View all photos for Standard Double Room, 2 Double Beds
When you stay at Hotel Florencia, you'll be within a 10-minute drive of Aqueduct of Santiago de Querétaro and Corregidora Stadium. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A terrace and a garden are other highlights.
Languages
English, Spanish
At a glance
Hotel size
73 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 9:00 PM
Policies
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Also known as
Florencia Queretaro
Hotel Florencia
Hotel Florencia Queretaro
Hotel Florencia Hotel
Hotel Florencia Querétaro
Hotel Florencia Hotel Querétaro
Frequently asked questions
Does Hotel Florencia offer free cancellation for a full refund?
Yes, Hotel Florencia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Florencia?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Hotel Florencia?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Florencia?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Florencia?
Check-in start time: 3:00 PM; check-in end time: 5:00 PM. Check-out time is noon.
What is there to do at Hotel Florencia and nearby?
Hotel Florencia has an outdoor pool and a garden.
Are there restaurants at or near Hotel Florencia?
Yes, there's an on-site restaurant.
What's the area around Hotel Florencia like?
Hotel Florencia is a short 18-minute walk from Plaza Galerias Shopping Center and 13 minutes' walk from HILVANA Shoe & Fashion Outlet.
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Hotel Florencia Reviews
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
7.0/10
Staff & service
6.2/10
Amenities
6.4/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
2/10 Poor
10 September 2023
False advertising, so hot in the room
Angelica
Angelica, 2-night trip
8/10 Very good
15 June 2024
All good
Neil
Neil, 1-night trip
6/10 Good
4 September 2023
They hard mattresses and pillows are incomfortable to rest on, they facilites, in general, require maintenance.
Laura
Laura, 2-night trip
6/10 Good
17 March 2023
0
Prof.
Prof., 1-night trip
4/10 Fair
14 August 2023
There was not warm water for the shower. Some light bulbs were defective. The remote control had to be replaced four times.
Araceli
Araceli, 1-night trip
6/10 Good
28 March 2023
I am torn regarding the review that I want to give to this hotel.
First it looks like an abandoned hotel from a video game or a movie. Which is scary but at the same time thrilling.
It's a very safe place to be honest and the staff were nice. Its is cheap but not crappy, just old.
I was a little scared just because it looks abandoned however once that I was over my prejudices it was a nice stay.
The room was very spacious, quiet and clean. They told me at reception that they didn’t have hot water, but I took a shower and the water was hot.
I definitely would stay there again and would take some creepy pictures in the process.
If you have a twisted sense of humor like I do, you would love it.
Manuel
Manuel, 1-night trip
4/10 Fair
24 May 2024
La limpieza horrible, huele a ratón muerto.
Esteban
Esteban, 2-night trip
4/10 Fair
13 May 2024
El hotel es bonito pero viejo, me todo una habitación llena de moscos, no pude dormir por estar matándolos y cuidando que no le picarán a mi bebé, aún así terminamos todos picados.
Angelica Celene
Angelica Celene, 1-night trip
2/10 Poor
29 March 2024
Eric Aguirre
Eric Aguirre, 5-night trip
10/10 Exceptional
27 February 2024
Excelente atención del personal
Jesús
Jesús, 3-night trip
8/10 Very good
29 January 2024
Ramón adrian
Ramón adrian, 1-night trip
8/10 Very good
27 January 2024
A mí y a mi familia, nos gustó mucho, salimos muy contentos con todo el servicio prestado
Juan Carlos
Juan Carlos, 2-night trip
10/10 Exceptional
9 January 2024
Diana Edith
Diana Edith, 1-night trip
2/10 Poor
6 January 2024
Aunque el precio es muy económico tiene mucho que mejorar en cuestión de instalaciones . Alfombras muy percudidas y habitaciones con mucho olor a tabaco
Victor
Victor, 1-night trip
10/10 Exceptional
1 January 2024
Luis
Luis, 3-night trip
2/10 Poor
24 December 2023
Lisbeht
Lisbeht, 2-night trip
10/10 Exceptional
21 December 2023
Verified traveller
3-night trip
8/10 Very good
20 December 2023
Maria Elena
Maria Elena, 1-night trip
8/10 Very good
25 November 2023
La limpieza y las instalaciones no son adecuadas, sucio y regadera le falta mantenimiento.
gerardo
gerardo, 1-night trip
2/10 Poor
22 November 2023
El hotel está abandonado, no sirve el clima las habitaciones frías, no había agua caliente, focos fundidos en la habitación, el control de la tv no sirve, no tienen conectados los teléfonos, no sirve el elevador, el personal de recepción grosero
Jimena
Jimena, 3-night trip
4/10 Fair
12 November 2023
Queda a deber la relación del costo de la habitación por noche (costoso). Un hotel grande y espacioso, pero ya deteriorado y sin mantenimiento; urge una “manota de gato”; sobre todo, los baños. Hay restaurante, pero no avisan que está en remodelación y fuera de servicio. Área de alberca regular y FATAL, algunas habitaciones no tienen agua caliente, solo agua tibia.
José Luis Alonso
José Luis Alonso, 2-night trip
4/10 Fair
12 November 2023
ruperto
ruperto, 1-night trip
10/10 Exceptional
11 November 2023
Susana
Susana, 1-night trip
10/10 Exceptional
3 November 2023
Todo muy bien y accesible
Martín
Martín, 1-night trip
4/10 Fair
24 October 2023
muy descuidado el hotel, sin telefonos en la habitación, sin tv, sin aire acondicionado, las llaves del agua para bañarte estaban al reves y nadie te menciona eso, honestamente muuuuy descuidado, no lo promocionen y ojala lo arreglen pronto