2/10 Poor
27 August 2023
Don’t stay here!!!
Don’t stay here . They will not allow guests to come to your room for any reason. Felt like a prison and felt treated like a criminal. We tried to take a a guest to see the roof terrace and was chased down by the front desk staff . We never tried to bring people to the room . They are also not honest in their response to my review and accused us of trying to sneak guests to room when we never did. When we booked the room the app we used did not mention this .
The room had mold in the shower and front desk staff was rude.
The location is near nothing and you have to walk very far to get anything.
Take your business somewhere else to avoid frustration, one of the worst hotel experiences I have ever had . On top of this it was during pride which felt very homophobic as to how we were treated. They ruined our pride experience. We moved hotels and they refused to refund the unused nights.
Mark
Mark, 10-night trip
Verified Hotels.com guest review