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La Ginabelle

Photo gallery for La Ginabelle

Front of property
Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of La Ginabelle

La Ginabelle

4.5 star property
Mountain hotel in Zermatt with spa and outdoor pool

9.2/10 Superb

127 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Non-smoking
  • Lounge area
  • Refrigerator
  • Bathtub
Map
Vispastrasse 52, Zermatt, VS, 3920
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free babysitting
  • Free area shuttle
  • Ski storage
  • Sauna
  • Steam room
  • Room service
  • Terrace
  • Garden
For families
  • Babysitting (free)
  • Playground on site
  • Cookware, dishware and utensils
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Premium TV channels

Room options

About this area

What's nearby

  • On the riverwalk
  • Zermatt-Matterhorn Ski Paradise - 1 min drive
  • Sunnegga Ski Resort - 2 min drive

Getting around

  • Sion (SIR) - 85 min drive
  • Zermatt (QZB-Zermatt Train Station) - 5 min walk
  • Zermatt Gornergratbahn Station - 5 min walk
  • Zermatt Station - 6 min walk
  • Free local area shuttle

Restaurants

  • CERVO après ski - 5 min walk
  • Golden India - 5 min walk
  • Ristorante Pizzeria CasaMia - 5 min walk
  • Walliserstube - 2 min walk
  • Fuchs - 4 min walk
Map

About this property

La Ginabelle

Located near a train station, La Ginabelle is a great choice for a stay in Zermatt. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps or facials. There's an outdoor pool and a bar/lounge, and in-room conveniences at this luxurious hotel include fridges and microwaves. Fellow travellers like the helpful staff and location.

Languages

English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device

Safety measures

Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 47 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM until 11 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 11:00 PM
  • Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
  • If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free babysitting

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Off-site

  • Free area shuttle

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Free local shuttle
  • Playground
  • Free babysitting

What to do

  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Skiing lessons nearby
  • Snowboarding nearby

Working away

  • Computer station

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop
  • Ski storage

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in reception
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • French
  • German

Room amenities

Be entertained

  • 43-inch TV
  • Premium cable channels

Home comfort

  • Heating
  • Stocked minibar (select free items)
  • Dressing gowns and slippers
  • Children's dressing gowns and children's slippers
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Memory-foam mattress

What to enjoy

  • Balcony
  • Individually furnished
  • Separate sitting area
  • Heated floors

Freshen up

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Full-sized fridge/freezer
  • Freezer
  • Microwave
  • Oven
  • Toaster
  • Free bottled water
  • Cookware, dishes and utensils
  • Dishwasher
  • Blender

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

Children & extra beds

  • Rollaway beds are available for CHF 125.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

A shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; guests can access their rooms with a mobile device.

Enhanced food service safety measures are in place.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.</p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards and cash.</p>

Also known as

Ginabelle
Ginabelle Hotel
Ginabelle Hotel Zermatt
Ginabelle Zermatt
La Ginabelle Hotel
La Ginabelle Zermatt
La Ginabelle Hotel Zermatt

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at La Ginabelle?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at La Ginabelle?
Yes, there's an outdoor pool.
Are pets allowed at La Ginabelle?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at La Ginabelle?
Sorry, there's no on-site parking at La Ginabelle.
What are the check-in and check-out times at La Ginabelle?
You can check in from 3 PM - 11 PM. Check-out time is 11 AM.
What is there to do at La Ginabelle and nearby?
During the winter, enjoy nearby recreation such as downhill skiing and snowboarding, and return when the snow melts for cycling and hiking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. La Ginabelle also has a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near La Ginabelle?
Yes, there's an on-site restaurant.
Does La Ginabelle have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around La Ginabelle like?
La Ginabelle is located by the river, a short 5-minute walk from Zermatt (QZB-Zermatt Train Station) and 3 minutes' walk from Zermatt–Sunnegga Funicular. Travellers say that this hotel is in a good location.

Reviews

9.2

Superb

9.6/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.1/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Beautiful Place
Fantastic hotel, pool was very warm & clean
Matterhorn in background
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing intimate services and very helpful
Jason, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Heather, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel
Amin, 5-night romance trip
Verified Orbitz guest review

10/10 Exceptional

What can I say? This hotel and its staff are the best of the best. Go experience for yourself. The pool is to die for
Amin, 3-night trip
Verified Orbitz guest review

10/10 Exceptional

It’s amazing. The breakfast it’s super good!!! The pool is awesome! I really recommend this hotel!
Nayeli Lizbeth García, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel is excellent!! Close walk from the train station with complementary transfer available. Modern clean, excellent food, great service. The spa and pool were wonderful. Highly recommend!
Christine, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent visit in Zermatt
Very friendly staff and they have a free shuttle for train station transport. Also very kid friendly
Sara, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nice newer facility. Most rooms that don’t face the Matterhorn instead have views of the mountains surrounding Zermatt. The breakfast buffet is large and excellent. Dinners there are good as well. Reservations are needed. There are large “hot tubs” with jets on two different levels.
Kirt, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Chris, 3-night trip
Verified Expedia guest review