In the heart of Bangkok, Novotel Bangkok Platinum offers a haven for families and shoppers alike. Unwind at the outdoor pool, indulge in Thai cuisine at one of two on-site restaurants, or treat yourself to a spa massage. With yoga classes and supervised childcare available, this hotel near Pratunam Market has something for everyone.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Pool
Bar
Spa
Gym
Laundry facilities
Main amenities
Daily housekeeping
2 restaurants and bar/lounge
Full-service spa
Outdoor pool
Breakfast available
Free children's club
Free shopping centre shuttle
Fitness centre
Sauna
Steam room
Children's pool
Pool bar
For families
Children stay free
Free cots/infant beds
Supervised childcare (surcharge)
Children's pool
Children's club (free)
Fridge
The current price is S$193
S$193
includes taxes & fees
2 Mar - 3 Mar
Room options
Available filters for rooms
Showing 11 of 11 rooms
View all photos for Family Room, Multiple Beds
Family Room, Multiple Beds
Highlights
Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
28 sq m
City view
Sleeps 4
1 King Bed and 1 Single Bunk Bed
View all photos for Standard Room, 1 King Bed
Standard Room, 1 King Bed
Highlights
Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
23 sq m
City view
Sleeps 3
1 King Bed
View all photos for Deluxe Room, 2 Single Beds
Deluxe Room, 2 Single Beds
Highlights
Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
28 sq m
City view
Sleeps 3
2 Single Beds
View all photos for Premier Room, 2 Single Beds, Park View
Premier Room, 2 Single Beds, Park View
Highlights
Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
28 sq m
Park view
Sleeps 3
2 Single Beds
View all photos for Executive Suite, 1 King Bed
Executive Suite, 1 King Bed
Highlights
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
56 sq m
Park view
Sleeps 4
1 King Bed
View all photos for Premier Room, 1 King Bed, Park View
Premier Room, 1 King Bed, Park View
Highlights
Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
28 sq m
Park view
Sleeps 3
1 King Bed
View all photos for Superior Room, 2 Single Beds
Superior Room, 2 Single Beds
Highlights
Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
25 sq m
City view
Sleeps 3
2 Single Beds
View all photos for Executive Room, 2 Single Beds, Park View (Lounge Access)
Executive Room, 2 Single Beds, Park View (Lounge Access)
Highlights
Separate dining area
Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
28 sq m
Park view
Sleeps 4
2 Single Beds
View all photos for Superior Room, 1 King Bed
Superior Room, 1 King Bed
Highlights
Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
25 sq m
City view
Sleeps 3
1 King Bed
View all photos for Executive Room, 1 King Bed, Park View (Lounge Access)
Executive Room, 1 King Bed, Park View (Lounge Access)
Suvarnabhumi International Airport (BKK) - 35 min drive
Bangkok Train Station - 10 min drive
Bangkok Makkasan Station - 14 min walk
Yommarat - 29 min walk
Ratchaprarop Station - 7 min walk
Chit Lom BTS Station - 11 min walk
Rachathewi BTS Station - 14 min walk
Free shopping centre shuttle
Restaurants
สตาร์บัคส์ - 1 min walk
McDonald's - 1 min walk
ยำแซ่บ - 1 min walk
Executive Lounge - 1 min walk
สตาร์บัคส์ - 2 min walk
About this property
Novotel Bangkok Platinum
Novotel Bangkok Platinum features a free kids' club and puts you only steps from Pratunam Market and Platinum Fashion Mall. Guests can be pampered with Thai massages at the spa, and THE SQUARE, one of 2 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar and a fitness centre. Fellow travellers say great things about the helpful staff and nearby shopping. The property is only a short walk to public transportation: Ratchaprarop Station is 7 minutes and Chit Lom BTS Station is 11 minutes.
Languages
Arabic, Chinese (Mandarin), English, Filipino, French, Khmer, Russian, Thai
At a glance
Hotel size
288 rooms
Arranged over 25 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Supervised childcare*
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Off-site
Free shopping centre shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
2 restaurants
Bar/lounge
Poolside bar
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Free children's club
Children's pool
Supervised childcare (surcharge)
What to do
Yoga classes
Shopping
Golfing nearby
Working away
Business centre
Meeting rooms
Computer station
Conference centre (2906 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Romance packages
Facilities
1 building/tower
Built in 2011
ATM/banking
Safe-deposit box at front desk
Garden
Television in common areas
Fitness centre
An outdoor pool
Shopping centre on-site
Full-service spa
Sauna
Steam room
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Lift door width (centimetres): 203
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Portable shower seat
Visual fire alarm
Step-free path to entrance
Room amenities
Be entertained
55-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Alarm clock
Free cot/infant bed
Bed sheets provided
What to enjoy
Separate dining area
Freshen up
Private bathroom
Shower only
Bidet
Eco-friendly toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages.
Dining
THE SQUARE – This restaurant serves breakfast, lunch and dinner.
Platinum Lounge – This theme restaurant specialises in Thai cuisine and serves breakfast, lunch and dinner. Open daily.
View Rooftop Bar – This bar is located by the pool. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately THB 420 per person
Children & extra beds
Supervised childcare is available for an extra charge
Rollaway beds are available for THB 1600.0 per night
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Novotel Bangkok Platinum Pratunam
Novotel Bangkok Pratunam
Novotel Platinum
Novotel Platinum Hotel
Novotel Platinum Hotel Bangkok Pratunam
Platinum Novotel
Novotel Bangkok Platinum Hotel Bangkok
Novotel Bangkok Platinum Hotel
Frequently asked questions
Does Novotel Bangkok Platinum offer free cancellation for a full refund?
Yes, Novotel Bangkok Platinum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Bangkok Platinum?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Novotel Bangkok Platinum?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Novotel Bangkok Platinum?
Yes, there's free self parking.
What are the check-in and check-out times at Novotel Bangkok Platinum?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Novotel Bangkok Platinum and nearby?
On-site recreation at Novotel Bangkok Platinum includes yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Novotel Bangkok Platinum also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Novotel Bangkok Platinum?
Yes, there are 2 on-site restaurants, featuring Thai cuisine and poolside dining.
What's the area around Novotel Bangkok Platinum like?
Novotel Bangkok Platinum is a short 7-minute walk from Ratchaprarop Station and 8 minutes' walk from Erawan Shrine. Travellers say that the area is walkable and good for shopping.
Novotel Bangkok Platinum Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
4 February 2025
Happy with the stay. Hotel is centrally located amonst the shopping belts of Bkk.
Verified traveller
4-night trip with friends
Verified Hotels.com guest review
4/10 Fair
2 February 2025
Service getting worse and worse
We have been here 4-5 times now. This time we stayed for 12 nights. The customer service is getting worse and worse. Housekeeping grumpy when you ask for anything. Staff constantly on their phones and cranky when u interupt them. The only reason why we stay there is the location.. its central to everything and walking distance to the malls lile Big C, Central World, platinum mall and all the little food streets and massages. Breakfast they have a big range of food but they are all leftovers from previous day and definitely not fresh. The cakes, muffins, crossants are all from the day before as u can taste the staleness. The only consistent fresh food is the noodle station and the eggs station. We wont be staying here on our next trip to Bangkok.
Winnie
Winnie, 11-night family trip
Verified Hotels.com guest review
2/10 Poor
30 January 2025
Sonal
Sonal, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 January 2025
Ronald
Ronald, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 January 2025
Eugene
Eugene, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 January 2025
Verified traveller
5-night family trip
Verified Hotels.com guest review
8/10 Very good
1 January 2025
Mark
Mark, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 December 2024
Hieu
Hieu, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
Silvio
Silvio, 1-night trip
Verified Hotels.com guest review
2/10 Poor
5 December 2024
RITESH
RITESH, 2-night trip
Verified Hotels.com guest review
8/10 Very good
4 December 2024
Bangkok Trip
Great location! To the right of the hotel are the modern upscale malls and to the left are the markets and wholesale clothing and accessories. Food markets, 7 11, money changers and massage pkaces all available within hotel area.
Sharifah
Sharifah, 5-night family trip
Verified Hotels.com guest review
8/10 Very good
3 December 2024
Seth
Seth, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 December 2024
Great Experience Once again!
We have been staying in Novotel Platinum for our last few trips and it never fail us. From room cleanliness, strategic location to various mall, breakfast in the hotel and services of all the staffs are superb. We will be back again for such great services.
Verified traveller
4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 December 2024
Michael
Michael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Ong
Ong, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
Ang
Ang, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 November 2024
enjoyable stay
wonderful stay, food excellent, staff friendly
betty
betty, 2-night trip
Verified Hotels.com guest review
8/10 Very good
14 November 2024
Lee C. Sandra
Lee C. Sandra, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Verified traveller
4-night trip with friends
Verified Hotels.com guest review
8/10 Very good
7 November 2024
Well up-keeped.
Jimmy
Jimmy, 2-night trip
Verified Expedia guest review
10/10 Exceptional
1 November 2024
Perfect location and excellent staff at the front desk.
JOSEPHINE
JOSEPHINE, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
31 October 2024
Good breakfast , good location and service . But swimming pool could be cleaner.