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All properties in Genting Highlands, Pahang, Malaysia

Resorts World Genting - Genting Grand

Luxury hotel with spa, near Genting Highlands Theme Park

  • Free WiFi

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Genting Highlands Resort, Genting Highlands, 69000, Pahang, Malaysia
8.6.Fabulous.
  • Service was excellent and most important - we feel safe going back to our hotel room…

    Jan 3, 2020

  • It was a couple date for me. The room was awesome just that I stay near the lift. Quite…

    Dec 23, 2018

See all 7 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Parking available
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 745 smoke-free guestrooms
  • Daily housekeeping
  • Casino
  • Restaurant
  • Full-service spa
  • Fitness center

For families

  • Babysitting or childcare (surcharge)
  • Separate bathtub and shower
  • Free toiletries
  • Garden
  • Daily housekeeping
  • Laundry facilities

What’s around

  • Genting Highlands Theme Park - 6 min walk
  • SkyAvenue - 5 min walk
  • Skytropolis Indoor Theme Park - 5 min walk
  • Arena of Stars - 6 min walk
  • Chin Swee Cave Temple - 40 min walk
  • Genting Highlands Premium Outlets - 5.1 mi / 8.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Grand Premier
  • Club Suite

What’s around

Landmarks

  • Genting Highlands Theme Park - 6 min walk
  • SkyAvenue - 5 min walk
  • Skytropolis Indoor Theme Park - 5 min walk
  • Arena of Stars - 6 min walk
  • Chin Swee Cave Temple - 40 min walk
  • Genting Highlands Premium Outlets - 5.1 mi / 8.1 km
  • Genting Strawberry Leisure Farm - 6.1 mi / 9.9 km
  • Genting Skyway - 7.1 mi / 11.5 km
  • Happy Bee Farm & Insect World - 7.4 mi / 12 km
  • World of Phalanopsis Orchid Farm - 17.7 mi / 28.5 km
  • Berjaya Hills Botanical Garden - 24.6 mi / 39.6 km

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 161 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 71 min drive
  • Batang Kali Station - 39 min drive
  • Rasa Station - 43 min drive
  • Kuala Lumpur Gombak Station - 48 min drive
  • Area shuttle
map
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Genting Highlands Resort, Genting Highlands, 69000, Pahang, Malaysia

At a glance

Hotel size

  • This hotel has 745 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The Genting Highlands Theme Park will be closed for renovation until further notice.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (MYR 18 per day)

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • 24-hour room service

Things to do

  • Fitness facilities
  • Full-service spa
  • Casino

Working away

  • Business center
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Accessible bathroom
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Handrails in stairways
  • Wheelchairs available on site

Languages Spoken

  • English
  • Malay

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Freshen up

  • Shared bathroom with sink in room
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer

Be entertained

  • Plasma TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, M Spa. Services include facials, body wraps, body treatments, and manicures and pedicures.

Fees & policies

Refundable depositPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: MYR 200 per stay

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting/childcare is available for an extra charge

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs MYR 18 per day

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

  • Genting Grand Genting Highlands
  • Resorts World Genting - Genting Grand Hotel
  • Resorts World Genting - Genting Grand Genting Highlands
  • Resorts World Genting - Genting Grand Hotel Genting Highlands
  • Genting Grand Hotel
  • Genting Grand Hotel Genting Highlands
  • Resorts World Genting Genting Grand Hotel Genting Highlands
  • Resorts World Genting Genting Grand Hotel
  • Maxims Genting Hotel Genting Highlands
  • Resorts World Genting Genting Grand Genting Highlands
  • Resorts World Genting Genting Grand
  • Resorts World Genting Genting

*See fees & policies for additional details or extra charges

FAQs

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs MYR 18 per day.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Dragon-I (6-min walk), E18hteen (7-min walk), and The Olive (7-min walk).
  • Yes, there's a casino.
  • Resorts World Genting - Genting Grand has a casino and a spa, as well as a fitness center and a garden.
8.6.Fabulous.
  • 10.0.Exceptional

    Staff are very friendly. Hotel very clean. The hotel is very convenient to all the entertainment areas.

    2 night trip, Aug 27, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Keep it up

    Good

    Umer Rehan, 1 night trip with friends, Mar 7, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    ゲンティンお勧めのホテル

    外観は古そうだが、中はしっかりリニューアルされていて、大変満足。wifiがもう少し早いとうれしい。

    1 night trip, Dec 20, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    sungil, 2 night business trip, Nov 5, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    1 night trip, Feb 6, 2020

    Verified Hotels.com guest review

See all 7 reviews