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Casa Hill Resort

Photo gallery for Casa Hill Resort

Free WiFi
Outdoor pool
Outdoor pool
Outdoor pool
Free WiFi

Overview of Casa Hill Resort

Casa Hill Resort

3.0 star property
3-star hotel in Sungai Lembing with outdoor pool and restaurant

7.6/10 Good

24 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Restaurant
Map
189 Jalan Sungai Lembing, Kg Arang, Sungai Lembing, Pahang, 26200

Room options

About this area

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 46 min drive

Restaurants

  • Warong Warisan Citara - 12 min walk
  • Sempoi Cafe - 18 min walk

About this property

Casa Hill Resort

Casa Hill Resort is a great choice for a stay in Sungai Lembing. Guests can splash around at the outdoor pool or grab a bite to eat at the coffee shop/cafe. Other features include a children's pool and a garden. The pool and WiFi get good marks from fellow travelers.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 35 rooms

Arriving/Leaving

  • Check-in time from 2 PM - 10:00 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 10:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Coffee shop

Traveling with children

  • Children's pool

Services

  • Front desk (limited hours)
  • Tour/ticket assistance

Facilities

  • Garden
  • An outdoor pool

Accessibility

  • Accessible bathroom (select rooms)

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

Onsite venue - This café specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

This property does not have elevators.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Casa Hill Resort Sungai Lembing
Casa Hill Sungai Lembing
Casa Hill
Casa Hill Resort Hotel
Casa Hill Resort Sungai Lembing
Casa Hill Resort Hotel Sungai Lembing

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Casa Hill Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Casa Hill Resort?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Casa Hill Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Casa Hill Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Casa Hill Resort?
You can check in from 2 PM - 10:00 PM. Check-out time is noon.
What is there to do at Casa Hill Resort and nearby?
Casa Hill Resort has an outdoor pool and a garden.
Are there restaurants at or near Casa Hill Resort?
Yes, there's an onsite restaurant that offers local and international cuisine. Nearby restaurants include Warong Warisan Citara (12-min walk).
What's the area around Casa Hill Resort like?
Casa Hill Resort is a short 14-minute walk from Sungai Lembing Mines and 7 minutes' walk from Sungai Lembing Museum.

Overall score and ratings

7.6

Good

7.6/10

Cleanliness

7.3/10

Staff & service

8.3/10

Amenities

7.4/10

Property conditions & facilities

8/10 Very good

Zafrullah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

fook keong, 2-night family trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

The bed is nice to sleep.
1-night family trip
Verified Expedia guest review

8/10 Very good

Reception is always empty & need to call handphone for check in & out
Sian, 1-night family trip
Verified Expedia guest review

4/10 Fair

Design is very attractive and very fashion
Guest20190419, 1-night family trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

The environment really nice :-)
Theha, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The reception area is usually not manned but there are a few h/p no. which we could contact but we could easily find them in the hotel grounds. This is probably due to the low room capacity. We booked a room with 2 queen beds with attached bathroom in the villa for 2 nights. On the second day, the manager informed us that the villa rooms were all booked for a big group and asked us if we would like to move to a quieter room as the group is expected to party all night long. We were offered 2 smaller container size rooms with balcony away from the villa that can sleep 3 each but have bigger bathrooms. It was a great arrangement as we we had privacy from our teens for a night and need not pay for the extra room! Everything were new as we understood it had opened for a year only in 2017. The interior of the villa rooms and container rooms were modern. Internet were available in all rooms we stayed. The upper container rooms which we stayed were hot in the afternoon, so we kept the air-cond on at all times except when we are out. There were fruit ants near the doors when we moved to the containers but the housekeeper help to spray some liquid. No problem. Afterall, we were located at the hills. Overall, very satisfied with Casa.
2-night trip
Verified Expedia guest review