George Bush Intercontinental Airport (IAH) - 46 min drive
Free local area shuttle
Free shopping centre shuttle
Free theme park shuttle
Restaurants
Jack in the Box - 11 min walk
Foodbrand-Katy Mills Food CRT - 10 min walk
Rainforest Cafe - 11 min walk
Starbucks - 7 min walk
Taqueria El Toluca - 14 min walk
About this property
Hilton Garden Inn Houston West Katy
Hilton Garden Inn Houston West Katy offers a great location, putting you within a 15-minute walk of Katy Mills Mall. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Great American Grill, which serves American cuisine and is open for breakfast, lunch and dinner. A bar/lounge and a 24-hour fitness centre are offered, and in-room conveniences include fridges and microwaves. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
101 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free uncovered on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking and van parking on site
Off-site
Free area shuttle within 0.01 miles
Free shopping centre shuttle
Free theme park shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Water dispenser
Travelling with children
Free local shuttle
What to do
Shopping
Horse riding nearby
Working away
24-hour business centre
3 meeting rooms
Computer station
Conference centre (1600 square feet of space)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2010
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fireplace in reception
24-hour fitness centre
An outdoor pool
Shopping centre on-site
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
IPod docking station
42-inch LED TV
Premium satellite channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Selected Comfort mattress
Free cot/infant bed
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
Great American Grill – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 14.95 per person
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 10.00 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Hilton Garden Inn Houston West/Katy Hotel Katy
Hilton Garden Inn Houston West/Katy Katy
Hilton Garden Inn West/Katy
Hilton Garden Inn West/Katy Houston
Hilton Garden Inn Houston West/Katy Hotel
Hilton Houston West Katy Katy
Hilton Garden Inn Houston West/Katy
Hilton Garden Inn Houston West Katy Katy
Hilton Garden Inn Houston West Katy Hotel
Hilton Garden Inn Houston West Katy Hotel Katy
Frequently asked questions
Does Hilton Garden Inn Houston West Katy offer free cancellation for a full refund?
Yes, Hilton Garden Inn Houston West Katy does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Houston West Katy?
Yes, there's an outdoor pool.
Are pets allowed at Hilton Garden Inn Houston West Katy?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Houston West Katy?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Hilton Garden Inn Houston West Katy?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Hilton Garden Inn Houston West Katy and nearby?
Have fun during the warmer months with activities nearby such as horse riding. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness centre and a garden.
Are there restaurants at or near Hilton Garden Inn Houston West Katy?
Yes, Great American Grill offers American cuisine.
What's the area around Hilton Garden Inn Houston West Katy like?
Hilton Garden Inn Houston West Katy is a short 11-minute walk from Katy Mills Mall and 12 minutes' walk from Typhoon Texas.
Hilton Garden Inn Houston West Katy Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
4/10 Fair
2 December 2024
Cris
Cris, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 August 2024
Everything was fine except there was gnats in the room and both beds were too old and soft.
Stephen
Stephen, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
17 August 2024
Miranda
Miranda, 1-night trip
Verified Hotels.com guest review
6/10 Good
13 August 2024
The mattress was terrible. It was lumpy and uneven.
Madie
Madie, 2-night trip
Verified Hotels.com guest review
2/10 Poor
29 July 2024
Krafins
Krafins, 3-night trip
Verified Expedia guest review
2/10 Poor
17 July 2024
Junkyyyyy - does NOT live up to what I imagine “Hilton” to be. The money spent was double what it was worth. Never again - staff was very friendly, that was the only redeeming quality.
TV not working, stains on bath towel, the “H” for hot water was carved into the metal next to the “C” for cold … totally a janky experience.
Nurah
Nurah, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
16 July 2024
Clean and Cold rooms!
I evacuated here during a hurricane and they did a fabulous job, especially while short handed. Evan at the front desk had a great calming presence and was incredibly helpful. The room was immaculate, no small feat during a natural disaster. Any dings on my rating are just due to the age of the property, could use a little face lift. But the rooms are clean and COLD and a blessing after a hurricane.
Stefanie
Stefanie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 July 2024
Louis A
Louis A, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
25 June 2024
Christopher
Christopher, 1-night trip
Verified Expedia guest review
2/10 Poor
4 June 2024
Micah
Micah, 2-night trip
Verified Expedia guest review
10/10 Exceptional
19 April 2024
Employees were really nice
rosa
rosa, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
18 April 2024
Ronald
Ronald, 3-night trip
Verified Hotels.com guest review
4/10 Fair
22 March 2024
I thought Hilton was supposed to be a full service hotel. When My toilet clogged and I asked them to come help me (I'm 85 years old) all they did was leave a plunger by my door. You can't help a senior citizen better than that?
Jeanette
Jeanette, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
15 March 2024
Danny
Danny, 3-night trip
Verified Hotels.com guest review
4/10 Fair
19 February 2024
My sheets a comforter was dirty soiled with blood and old make up, pillows smelled like dirty hair, very disappointed, staff replaced sheets and comforter and the comforter had lots of holes in it.
Tina
Tina, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
27 January 2024
Really convenient location and friendly staff. Definitely recommend
Sheila
Sheila, 4-night business trip
Verified Expedia guest review
10/10 Exceptional
1 January 2024
The clerk was very friendly.
Henry M. Hughes
Henry M. Hughes, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 December 2023
Edward
Edward, 2-night trip
Verified Hotels.com guest review
4/10 Fair
24 November 2023
Amy
Amy, 2-night trip
Verified Expedia guest review
8/10 Very good
15 October 2023
Sean
Sean, 1-night trip
Verified Hotels.com guest review
4/10 Fair
25 September 2023
Gary
Gary, 1-night trip
Verified Expedia guest review
8/10 Very good
20 September 2023
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 September 2023
Alex
Alex, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 September 2023
Great
Rodolfo
Rodolfo, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
18 August 2023
My stay at the Garden Inn was great. I will definitely be staying at this property again next time I’m in Katy