CERVO Mountain Resort

Photo gallery for CERVO Mountain Resort

Primary image
Outdoor pool
Room (Huntsman Lodge) | View from room
Room (Huntsman Spa Suite) | Minibar, in-room safe, individually furnished, desk
Minibar, in-room safe, individually furnished, desk

Overview of CERVO Mountain Resort

CERVO Mountain Resort

5.0 star property
5-star ski-in/ski-out hotel with spa, near Zermatt-Furi Gondola

9.8/10 Exceptional

116 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
Map
Riedweg 156, Zermatt, VS, 3920
Main amenities
  • Daily housekeeping
  • Ski-in/ski-out access
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free train station pick-up
  • Ski storage
  • Ski passes
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Room service
For families
  • Refrigerator
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

Getting around

  • Sion (SIR) - 75 min drive
  • Geneva International Airport (GVA) - 162 min drive
  • Zermatt Gornergratbahn Station - 9 min walk
  • Zermatt (QZB-Zermatt Train Station) - 9 min walk
  • Zermatt Station - 10 min walk
  • Free train station pick-up
  • Airport shuttle (surcharge)

About this property

CERVO Mountain Resort

5-star luxury hotel in the mountains
Consider a stay at CERVO Mountain Resort and take advantage of free full breakfast, a roundtrip airport shuttle, and a terrace. Hit the slopes at this hotel offering ski-in/ski-out access, a ski shuttle, and ski passes. Indulge in a hot stone massage, a body treatment, and aromatherapy at Mountain Ashram Spa, the onsite spa. Enjoy a meal at the two onsite restaurants. In addition to shopping on site and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free train station pick-up, 3 meeting rooms, and smoke-free premises
  • A gift shop, a porter/bellhop, and free newspapers
  • An elevator, tour/ticket assistance, and a water dispenser
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All guestrooms at CERVO Mountain Resort boast perks such as air conditioning and bathrobes, as well as amenities like free WiFi and safes. Guests reviews give good marks for the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and showers
  • Balconies, refrigerators, and tablet computers

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Switzerland)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 54 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free offsite parking nearby

Transfers

  • Airport shuttle*
  • Free train station pick-up*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Water dispenser

What to do

  • Shopping
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ice skating nearby

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • 6 buildings/towers
  • Built in 2008
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Communal living room
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops
  • Snowshoeing nearby

Room amenities

Be entertained

  • Tablet computer
  • IPod docking station
  • Cable/satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony
  • Individually furnished

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Mountain Ashram Spa has massage/treatment rooms. Services include hot stone massages, sports massages, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge

Renovations and closures

The property is closed between April 24 and June 26.

Children & extra beds

  • Rollaway beds are available for CHF 150 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 30 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts major credit cards, debit cards and cash.

Also known as

CERVO Mountain Boutique
CERVO Mountain Boutique Resort
CERVO Mountain Boutique Resort Zermatt
CERVO Mountain Boutique Zermatt
CERVO Mountain Resort
Mountain Boutique
CERVO Mountain Resort Hotel
CERVO Mountain Resort Zermatt
CERVO Mountain Boutique Resort
CERVO Mountain Resort Hotel Zermatt

Frequently asked questions

Is CERVO Mountain Resort currently open?
The property is closed between April 24 and June 26.
Does CERVO Mountain Resort offer free cancellation for a full refund?
Yes, CERVO Mountain Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at CERVO Mountain Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at CERVO Mountain Resort?
Yes, there's an outdoor pool.
Are pets allowed at CERVO Mountain Resort?
Yes, dogs are welcome. There's a charge of CHF 30 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at CERVO Mountain Resort?
No, unfortunately, but there's free parking nearby.
Is airport shuttle service offered by CERVO Mountain Resort?
Yes, an airport shuttle is available.
What are the check-in and check-out times at CERVO Mountain Resort?
You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at CERVO Mountain Resort and nearby?
During the winter, enjoy nearby recreation like ice skating and cross-country skiing, and return when the snow melts for hiking and mountain biking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. CERVO Mountain Resort also has a 24-hour fitness center and a sauna, as well as a garden.
Are there restaurants at or near CERVO Mountain Resort?
Yes, there are 2 onsite restaurants. Nearby restaurants include Chalet da Giuseppe (5-min walk), Bäckerei Fuchs (5-min walk), and Le Mazot (6-min walk).
Does CERVO Mountain Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around CERVO Mountain Resort like?
CERVO Mountain Resort is a short 9-minute walk from Zermatt Gornergratbahn Station and 5 minutes' walk from Zermatt–Sunnegga Funicular. Travelers say that the hotel is in a great location.

Overall score and ratings

9.8

Exceptional

9.8/10

Cleanliness

9.7/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

Charles, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Charles, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mansour, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best Hotel Ever
Best staff, culture and friendliness. Food was so good, no matter which restaurant. We will be coming back!!!
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really ski in/out. Fabulous property. Ridiculously expensive.
Ken, 6-night romance trip
Verified Expedia guest review

6/10 Good

The property Is beautiful and very pleasant to stay at, however they may be short staffed or overworked, as the service was not up to the standard of the room rate. Our food was late, sometimes cold.
Omar, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Soud, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic - perfect mountain hote
We absolutely Loved every element of the hotel. The food And drink especially was amazing
Jack, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome service in a great location. Maybe a bit ‘young’ for some people’s taste but we loved it.
6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michal, 4-night trip
Verified Hotels.com guest review