Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
Zermatt - Furi - 1 min walk - 0.0 km
Zermatt-Furi Gondola - 8 min walk - 0.7 km
Zermatt Visitor Center - 9 min walk - 0.8 km
Sunnegga Ski Resort - 20 min drive - 5.1 km
Getting around
Sion (SIR) - 77 min drive
Geneva International Airport (GVA) - 79.9 miles/128.6 km
Zermatt Gornergratbahn Station - 9 min walk
Zermatt (QZB-Zermatt Train Station) - 9 min walk
Zermatt Station - 10 min walk
Free train station pickup
Free train station drop-off
Restaurants
Restaurant du Pont - 4 min walk
Brown Cow - pub - 6 min walk
Old Zermatt - 4 min walk
Zermatt Kaffee Rösterei & Kitchen - 3 min walk
Harry`s Ski Bar - 3 min walk
About this property
Hotel Bristol
Hotel Bristol offers a fantastic location, putting you only steps from Zermatt-Matterhorn Ski Paradise. Guests can be pampered with massages at the spa. Other features include a bar/lounge, a sauna and a steam room. Fellow travellers like the helpful staff and overall property condition.
Languages
English, French, German, Italian, Portuguese, Spanish, Swedish
At a glance
Hotel size
39 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs only)*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Transfers
Free train station shuttle from 8:00 AM to 5:30 PM*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
Bar/lounge
Travelling with children
Children stay for free (see details)
What to do
Ski passes
Downhill skiing nearby
Working away
Computer station
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Ski equipment hire
Ski storage
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Library
Arcade/games room
Full-service spa
Sauna
Steam room
Accessibility
Lift
Accessible train station shuttle
Room amenities
Be entertained
Television
Home comfort
Heating
Dressing gowns
Sleep well
Soundproofed rooms
What to enjoy
Balcony
Freshen up
Private bathroom
Bath or shower
Hairdryer
Towels
Stay connected
Free WiFi
More
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 25.00 per person
Children & extra beds
Rollaway beds are available for CHF 80.0 per night
Pets
Pets are allowed for an extra charge of CHF 10.00 per pet, per night
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts major credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Clothing, including swimwear, is not permitted for guests using this property’s spa facilities.
Also known as
Bristol Zermatt
Hotel Bristol Zermatt
Hotel Bristol Hotel
Bristol Hotel Zermatt
Hotel Bristol Zermatt
Hotel Bristol Hotel Zermatt
Frequently asked questions
Does Hotel Bristol offer free cancellation for a full refund?
Yes, Hotel Bristol does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Bristol?
Yes, dogs are welcome. There's a charge of CHF 10.00 per pet, per night.
Is parking offered on site at Hotel Bristol?
Sorry, there's no on-site parking at Hotel Bristol.
What are the check-in and check-out times at Hotel Bristol?
Check-in start time: 3 PM; check-in end time: 10:00 PM. Check-out time is 11 AM.
What is there to do at Hotel Bristol and nearby?
Have fun with on-site winter activities such as skiing. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. Hotel Bristol also has an arcade and a garden.
Does Hotel Bristol have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Bristol like?
Hotel Bristol is a short 9-minute walk from Zermatt Gornergratbahn Station and 2 minutes' walk from Matterhorn Museum.
Hotel Bristol Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
21 October 2024
GRATEFUL
Friendly and helpful staff. Very grateful for everything. Recommended for all the amenities and proximity.
José Fabio
José Fabio, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 September 2024
Excellent
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 July 2024
dipen
dipen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 June 2024
We loved our stay at Hotel Bristol. The check in staff were friendly and helpful. The room was clean and adorable and had a phenomenal view of the Matterhorn. Everything is within walking distance but you can easily get a cab or bus. The morning we left, the hotel had a complimentary cab for us! We would stay here again without hesitation.
Deana
Deana, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 June 2024
Bravo Bristol !
Great staff, friendly & helpful !
David
David, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 May 2024
Asic
Asic, 2-night trip
Verified Expedia guest review
10/10 Exceptional
28 May 2024
Aura May
Aura May, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 May 2024
Jianyong
Jianyong, 2-night trip
Verified Expedia guest review
8/10 Very good
18 May 2024
Breakfast was amazing. Only minor irritations were a broken trash can in bathroom and food from previous occupants was left in fridge.
Susan
Susan, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
1 May 2024
Thumb up!
We had 2 nights here and the stay was amazing. We had a free upgrade to deluxe room and it was so spacious and clean. Love their breakfast esp the diy stations! Only thing was the wifi was on and off breaking.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 April 2024
Place was beautiful and clean. Great view of the Matterhorn
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 April 2024
All was very good. Staff was professional and delivered a great product.
Robert
Robert, 2-night trip
Verified Expedia guest review
10/10 Exceptional
18 April 2024
It's a fantastic little hotel, location was great, staffs were friendly, especially Karolina.
We enjoyed our stay at Zermatt, woke up to the beautiful view of golden Matterhorn.
Will definitely be back if we ever visit Zermatt again.
Jacob
Jacob, 2-night romance trip
Verified Wotif guest review
8/10 Very good
22 March 2024
Lovely friendly hotel! Great staff.
Everything excellent but let down by very restricted bath / shower.
So narrow could hardly stand in it. A bit scary.
Jill
Jill, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 February 2024
Shan
Shan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 February 2024
Receptionist welcome me and my son with a smile, kindness look☺️. The room was superb! My son Nathaniel says Wooow to everything! We both sleep like a baby! The food the food was sooo yummy! Surely, will be back ! Thanks everyone ! For all staffs so accomodating and make us feel that we are not far from our
Hometown!
Nimfa
Nimfa, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
8 January 2024
Highly recommended. Staff was great, food was great, comfortable room and ease access to to chair lifts, hiking trails, shops and restaurants.
They even made a bag breakfast the night before we left as we were leaving early and would miss breakfast. This is the quality you get when the owners are invested in the guests and are there working.
Thanks for the memorable stay, we will be recommending your place to others.
Greg
Greg, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
28 November 2023
Kelsey
Kelsey, 2-night trip
Verified Expedia guest review
10/10 Exceptional
8 November 2023
You can tell the owners take a tremendous amount of pride in this property. Almost feels like a large bed and breakfast.
Rooms are beautiful and the view of the Matterhorn was incredible !
Susan
Verified Expedia guest review
10/10 Exceptional
27 October 2023
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 October 2023
Excellent Hotel in Zermatt
We had a lovely stay here! Very convenient location, especially if you want to view the Matterhorn 😎 The staff are nice & the breakfast is very delicious (among all the numerous choices, the breads are really the best! We love it so much~!) The free shuttle service is convenient too! Hope we can stay here again very soon!
Verified traveller
3-night family trip
Verified Hotels.com guest review
8/10 Very good
18 September 2023
Good location to tour around all attractions
stanley
stanley, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
16 July 2023
Peter B
Peter B, 1-night trip
Verified Expedia guest review
10/10 Exceptional
10 July 2023
Ping
Ping, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 July 2023
Beautiful place, wonderful staff
Such a great stay! The staff went above and beyond. The beds were very comfortable, amazing views, and huge, delicious breakfast! Would definitely stay again!