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Guangzhou Phoenix City Hotel

4.5-star Guangzhou hotel with 1 indoor pools, connected to the convention center

  • Free WiFi and free parking

Image gallery

  • Indoor/Outdoor Pool
  • Indoor/Outdoor Pool
  • Indoor/Outdoor Pool
  • Deluxe Suite - Living Room
  • Indoor/Outdoor Pool
Indoor/Outdoor Pool. Image 1 of 36.
1 / 36Indoor/Outdoor Pool
Phoenix City, Xintang Section, Guangzhou, 511340, Guangdong, China
8.6.Fabulous.
  • Good hotel Try to get the lake view

    Nov 13, 2020

See all 7 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Gym

Property highlights

Main amenities

  • 573 guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • 2 outdoor pools and 1 indoor pool
  • Breakfast available
  • Free area shuttle

For families

  • Children's pool
  • Playground on site
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
  • Refrigerator
  • Private bathroom

What’s around

  • In Zengcheng
  • Guangdong Olympic Stadium - 12.2 mi / 19.7 km
  • Grand World Scenic Park - 12.5 mi / 20.2 km
  • Canton Tower - 20.2 mi / 32.5 km
  • Tianhe Park - 15.8 mi / 25.5 km
  • Southern China Botanical Garden - 17 mi / 27.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior room
  • Deluxe room
  • Executive Room
  • Deluxe Suite
  • Commercial Suite

What’s around

Landmarks

  • In Zengcheng
  • Guangdong Olympic Stadium - 12.2 mi / 19.7 km
  • Grand World Scenic Park - 12.5 mi / 20.2 km
  • Canton Tower - 20.2 mi / 32.5 km
  • Tianhe Park - 15.8 mi / 25.5 km
  • Southern China Botanical Garden - 17 mi / 27.4 km
  • South China Agricultural University - 17.1 mi / 27.5 km
  • New South China Mall - 17.4 mi / 28 km
  • CITIC Plaza - 17.4 mi / 28.1 km
  • Dongguan Park - 17.6 mi / 28.4 km
  • Canton Fair Complex - 17.6 mi / 28.4 km

Getting around

  • Baiyun International Airport (CAN) - 41 min drive
  • Guangzhou East Railway Station - 18 min drive
  • Dongguan Railway Station - 31 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
map
See on map
Phoenix City, Xintang Section, Guangzhou, 511340, Guangdong, China

At a glance

Hotel size

  • This hotel has 573 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-noon
  • Check-out time is 2 PM
  • Express check-in

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The check-in location for Apartment - Exterior unit differs from the property location. Hotel features a shuttle from the main building to apartment building.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Children's club*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle from 6 AM to 10:30 PM*

Parking

  • Free onsite self parking
  • Free onsite extended parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Number of indoor pools - 1
  • Number of outdoor pools - 2
  • Fitness facilities
  • Outdoor tennis courts - 1
  • Number of spa tubs - 1
  • Steam room
  • Bicycle rentals on site
  • Playground on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Children's pool
  • Health club
  • Tennis on site
  • Sauna
  • Pool umbrellas
  • Billiards or pool table

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 3003
  • Conference space size (meters) - 279
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or town car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2003
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • Chinese
  • English
  • Japanese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Bathrobes
  • Slippers
  • Washer/dryer

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress

Things to enjoy

  • In-room massage available
  • Balcony or patio
  • Yard
  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 37-inch LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Vienna Restaurant - This restaurant serves breakfast, lunch, and dinner.

Chinese Restaurant - This restaurant serves breakfast, lunch, and dinner.

No.99 Bar - Onsite restaurant.

Japanese Restaurant - Onsite restaurant.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Tennis on site
  • Bicycle rentals on site
  • Playground on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 108 for adults and CNY 54 for children (approximately)
  • Airport shuttle service is offered for an extra charge of CNY 500 per vehicle (one-way)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Childcare is available for an extra charge
  • Children's club access is available for an extra charge

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Guangzhou Phoenix City
  • Guangzhou Phoenix City Hotel
  • Phoenix City Guangzhou
  • Guangzhou Phoenix City
  • Guangzhou Phoenix City Hotel Hotel
  • Guangzhou Phoenix City Hotel Guangzhou
  • Guangzhou Phoenix City Hotel Hotel Guangzhou

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Guangzhou Phoenix City Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and extended parking. RV/bus/truck parking is available.
  • Yes, there are 2 outdoor pools, an indoor pool, and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - noon. Check-out time is 2 PM. Express check-in is available.
  • Yes, there are 3 onsite restaurants. Nearby restaurants include McDonald's (3.7 mi), KFC (3.8 mi), and 真功夫 (3.8 mi).
  • Yes, an airport shuttle is available from 6 AM to 10:30 PM on request. The charge is CNY 500 per vehicle one-way.
  • Practice your swing on the tennis courts. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Guangzhou Phoenix City Hotel also has 2 outdoor pools, a sauna, and a steam room, as well as a picnic area and a garden.
8.6.Fabulous.
  • 8.0.Very good

    普普通通

    位置離市區很遠,設備比較老舊,健身房的設備都生鏽了...但是離上班地點近,房間也還ok

    5 night business trip, Jun 30, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    很大的房间,床很舒服

    房间很大

    JIN, 1 night business trip, May 21, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Bien .. lo unico restaurante general tardo muchisimo la comida

    Elias, 4 night business trip, Apr 22, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    JIN, 1 night business trip, Jan 5, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    朱, 1 night business trip, Apr 23, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    3 night trip, Apr 22, 2019

    Verified Expedia guest review

See all 7 reviews