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1 room, 2 adults

Mandarin Oriental Guangzhou - Guangzhou

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
389 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510620, China

Luxury hotel in Tianhe with 3 restaurants, 2 bars/lounges
  • Free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
  • Price Guarantee
From 1,120 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Food
Delicious food
Room
Great room

Mandarin Oriental Guangzhou - Guangzhou

More Info: 6823 2342

from S$257
  • Club Deluxe, Room, 1 King Bed
  • Club Deluxe, Twin Room
  • Mandarin, Club Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Twin Room
  • Mandarin, Room, 1 King Bed
  • Executive Suite, 1 King Bed
  • Premier Suite, 1 King Bed
  • Executive Suite, 1 King Bed (Club)
  • Premier Suite, 1 King Bed (Club)

What’s around Mandarin Oriental Guangzhou - Guangzhou

Landmarks

  • In Tianhe
  • Grandview Mall - 9 min walk
  • Tianhe Stadium - 16 min walk
  • CITIC Plaza - 23 min walk
  • Guangzhou Library - 31 min walk
  • Flower City Square - 37 min walk
  • Guangdong Museum - 38 min walk
  • Guangzhou Opera House - 41 min walk

Getting around

  • Foshan (FUO-Shadi) - 26 min drive
  • Guangzhou (CAN-Baiyun Intl.) - 28 min drive
  • Guangzhou East Railway Station - 3 min drive
  • Guangzhou Shipai Station - 6 min drive
  • Guangzhou Railway Station - 7 min drive
  • Shipaiqiao Station - 2 min walk
  • Tianhe Sports Center Station - 10 min walk
  • Tianhenan Station - 17 min walk
  • Free train station pick-up

At a glance

Key facts

Hotel size

  • This hotel has 263 rooms

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out
This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs and cats only) *

  • 1 per room (up to 10 lbs)

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transport

Transfers

  • Free train station pick-up *

Parking

  • Free self parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Pool sun loungers
  • Health club
  • Steam room
Working away
  • Business center
  • Meeting rooms
  • Conference space size (feet) - 18722
  • Conference space size (meters) - 1740
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 46-inch LCD TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The Spa at MO has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 10 years old are not allowed in the spa.

Dining

Jiang by Chef Fei - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Ebony - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

The Taikoo Lounge - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

The Mandarin Cake Shop - This delicatessen specializes in international cuisine and serves light fare only. Open daily.

The Loft - This bar specializes in international cuisine. Open daily.

Awards and affiliations

  • Mandarin Oriental Guangzhou is listed in the 2015 Condé Nast Traveler Hot List.

Mandarin Oriental Guangzhou - Guangzhou’s small print

Also known as

  • Guangzhou Mandarin Oriental
  • Mandarin Oriental Guangzhou
  • Mandarin Oriental Hotel Guangzhou
  • Mandarin Oriental Guangzhou Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 10 years old are not allowed in the spa.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for CNY 402.5 per stay

Buffet breakfast is offered for an extra charge of CNY 228 for adults and CNY 114 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CNY 500 per pet, per stay

WiFi is available in guestrooms for CNY 120 per night (rates may vary)

WiFi is available in public areas for CNY 120 per night (rates may vary)

Wired Internet access is available in guestrooms for CNY 120 per night (rates may vary)

Wired Internet access is available in public areas for CNY 120 per night (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.2 From 90 reviews

Very good 8.0
The house keepers are not reliable. Should be very careful in this hotel they are able to do everything.
us1 night business trip
Exceptional 10.0
Great location. Next to a high end mall with a nice supermarket and food court on the lower levels.
us2 night business trip
Exceptional 10.0
Wow! Wow! Wow!
This hotel is unreal! We have tried several in Guangzhou and really enjoyed a few but this hotel is just spectacular. The club staff Catherine and Grace were absolutely amazing. The amenities near the hotel are top notch and include a high end mall with fantastic food options. Although the hotels restaurants are just spectacular. We can’t say enough good things about our stay and will absolutely be continuing to return to this hotel when in Guangzhou or other areas we travel!
Ryan, us3 night romance trip
Poor 2.0
Poor quality of sleep
Great location. But did not expect such a disappointing experience from Mandarin, in terms of both the room itself and the service. The lighting in the room is poorly designed. A small but bright blue light that emits from the charging station shines directly onto the bed. There are also no night lights to guide walkthrough to bathroom in the middle of the night (almost tripped). The lighting control panel only has a Master on/off, which must turn on all lights at once! After picking up my room phone messages, the phone continues to flash red (message alert) the whole night with no way to turn it off. The red light reflects onto the ceiling, which deflects directly onto the bed. Totally affected my sleep and my next day. Spent 15 minutes explaining these issues to the man at the front desk, only for him to ask me to repeat same to his supervisor. That took another 15+ minutes, after which she then wanted me to speak to her senior! By then, I was too exhausted and fed up. Didn't feel good from the hotel. Slept poorly. The staff's apathy was insult to injury. Sad experience.
Chun Yin, hk4 night trip with friends
Exceptional 10.0
Beautiful and comfortable rooms
Very well located, comfortable rooms.
mx2 night business trip

Mandarin Oriental Guangzhou - Guangzhou

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