Sheraton Guangzhou Hotel, Guangzhou - Updated Price, Reviews & HD Photos

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Outdoor pool, pool umbrellas, pool loungers

Room, 1 King Bed, View | Pool | Outdoor pool, pool umbrellas, pool loungers

Club Apartment, 1 Bedroom, Non Smoking | Living room | LCD TV, pay films

Overview
Rooms
Location
Amenities
Policies

Luxury Guangzhou hotel with full-service spa, connected to a shopping centre

8.8/10 Fabulous

563 verified Hotels.com guest reviews

Property highlights

Pool

Spa

Airport transfer

Free parking

Free WiFi

Restaurant

208 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510000

Main amenities

Daily housekeeping
4 restaurants and bar/lounge
Full-service spa
Outdoor pool
Breakfast available
24-hour fitness centre
Outdoor tennis court
Sauna
Steam room
Children's pool
Pool bar
24-hour room service

For families

Children stay free
Children's pool
Rollaway/extra beds
Fridge
Connecting/adjoining rooms available
Private bathroom

Room options

About this area

What's nearby

In Tianhe
Canton Tower - 5 min drive
Yuexiu Park - 6 min drive
Beijing Road Pedestrian Street - 7 min drive
Canton Fair Complex - 9 min drive
Shangxiajiu Pedestrian Street - 9 min drive
Chimelong Paradise - 14 min drive

Getting around

Baiyun International Airport (CAN) - 48 min drive
Foshan (FUO-Shadi) - 51 min drive
Guangzhou East Railway Station - 10 min drive
Guangzhou Railway Station - 17 min drive
Guangzhou North Station - 29 min drive
Tiyu Xilu Station - 6 min walk
Tianhenan Station - 7 min walk
Tianhe Sports Center Station - 11 min walk
Airport shuttle (surcharge)
Train station pickup (surcharge)

Restaurants

宴江南 - 6 min walk
俏江南 - 6 min walk
Mochi Sweets - 6 min walk
天鲜阁海鲜酒家 - 2 min walk
大家乐- Café De Coral - 6 min walk

About this property

Sheraton Guangzhou Hotel

Sheraton Guangzhou Hotel offers an airport shuttle (available 24 hours) for CNY 780 per vehicle one-way. You can visit the spa to be pampered with massages, body wraps or aromatherapy, and Bene Italian & Seafood, one of 4 restaurants, serves lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar and a 24-hour fitness centre. Fellow travellers like that it's only a short walk to public transportation: Tiyu Xilu Station is 6 minutes away and Tianhenan Station is 7 minutes.

Languages

Chinese (Mandarin), English, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided

This information is provided by our partners.

At a glance

Hotel size

445 rooms
Arranged over 33 floors

Arriving/Leaving

Check-in time from 3 PM until 11:30 PM
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property’s breakfast rate plans include breakfast for 1-2 guests, based on occupancy. Additional fees apply per person for guests exceeding this number.

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)

Pets

Pets not allowed

Internet

Free WiFi in public areas
Free WiFi and wired Internet access in rooms

Parking

Free on-site self-parking
On-site parking is limited

Transfers

Airport shuttle on request (available 24 hours a day)*
Train station pickup*

Other information

Designated smoking areas

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
4 restaurants
Bar/lounge
Poolside bar
24-hour room service
Snack bar/deli

Travelling with children

Children stay for free (see details)
Children's pool
Children's menu

Working away

Business centre
Meeting rooms

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Porter/bellhop
Pool loungers
Pool umbrellas

Facilities

1 building/tower
Built in 2011
ATM/banking
Safe-deposit box at front desk
Piano
24-hour fitness centre
An outdoor pool
Full-service spa
Outdoor tennis court
Sauna
Massage/treatment rooms
Steam room
Banquet hall

Accessibility

Lift
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Portable bath seats
Height-adjustable showerheads
Grab bar near toilet
Grab bar in bath
Transfer shower
Lever door handles

Room amenities

Be entertained

40-inch LCD TV
Films for purchase

Home comfort

Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board

Sleep well

Pillow menu
Blackout curtains
Soundproofed rooms
Rollaway/extra bed (surcharge)
Bed sheets provided

Freshen up

Private bathroom
Deep-soaking bath
Separate bath and shower
Rainfall shower heads
Hairdryer
Towels

Stay connected

Desk
Free newspapers
Free WiFi and wired Internet
Phone

Food and drink

Fridge
Free bottled water

Daily housekeeping
In-room safe
Connecting/adjoining rooms available

Special features

Spa

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Bene Italian & Seafood – This seafood restaurant serves lunch and dinner.

Daily Social – This buffet restaurant specialises in Fusion cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.

& More by Sheraton – On-site lobby lounge. Open daily.

Yue Chinese Restaurant – This restaurant specialises in Chinese cuisine and serves brunch, lunch and dinner. Open daily.

Fees & policies

Refundable deposits

Deposit: CNY 1000 per accommodation, per night

Optional extras

Buffet breakfast is offered for an extra charge of approximately CNY 198 for adults and CNY 99 for children
Airport shuttle service is offered for an extra charge of CNY 780 per vehicle (one-way)
Train station pick-up service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 100 per cent

Children & extra beds

Rollaway beds are available for CNY 350.0 per night

Pool, spa, & gym (if applicable)

Guests under 18 years old are not allowed in the swimming pool, health club or fitness facility, while guests under 18 years old are only allowed in the swimming pool, health club and fitness facility with adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

State tax ID – 9144010169154142X5

Also known as

Guangzhou Sheraton

Guangzhou Sheraton Hotel

Hotel Sheraton Guangzhou

Sheraton Guangzhou

Sheraton Guangzhou Hotel

Sheraton Hotel Guangzhou

Sheraton Guangzhou Hotel Hotel

Sheraton Guangzhou Hotel Guangzhou

Sheraton Guangzhou Hotel Hotel Guangzhou

Frequently asked questions

Does Sheraton Guangzhou Hotel offer free cancellation for a full refund?

Yes, Sheraton Guangzhou Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Sheraton Guangzhou Hotel?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.

Is there a pool at Sheraton Guangzhou Hotel?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Sheraton Guangzhou Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Sheraton Guangzhou Hotel?

Yes, there's free self parking. Parking spaces may be limited.

Is an airport shuttle service offered by Sheraton Guangzhou Hotel?

Yes, an airport shuttle is available. The charge is CNY 780 per vehicle one-way.

What are the check-in and check-out times at Sheraton Guangzhou Hotel?

You can check in from 3 PM - 11:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

What is there to do at Sheraton Guangzhou Hotel and nearby?

Practise your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Sheraton Guangzhou Hotel also has a 24-hour fitness centre and a sauna.

Are there restaurants at or near Sheraton Guangzhou Hotel?

Yes, there are 4 on-site restaurants, featuring Fusion cuisine.

Does Sheraton Guangzhou Hotel have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Sheraton Guangzhou Hotel like?

Sheraton Guangzhou Hotel is located on the Strip in Tianhe, a short 6-minute walk from Tiyu Xilu Station and 13 minutes' walk from Tee Mall. Travellers say that this hotel is in a good location.

8.8

Fabulous

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness