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All properties in Guangzhou, Guangdong, China

Sheraton Guangzhou Hotel

Luxury Guangzhou hotel with full-service spa, connected to a shopping center

  • Free WiFi and free parking
From
S$136

Image gallery

  • Sports Facility
  • Sports Facility
  • Outdoor Pool
  • Bathroom
  • Sports Facility
Sports Facility. Image 1 of 97.
1 / 97Sports Facility
208 Tianhe Road, Guangzhou, 510000, Guangdong, China
8.8.Fabulous.
  • Very spacious room with good location! There's lots of good local food around the hotel.

    Dec 5, 2019

  • Great stay, excellent location.

    Nov 9, 2019

See all 174 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Convenient
Transport options
Dining options
Walkable
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Gym

Property highlights

Main amenities

  • 445 guestrooms
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available

For families

  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower

What’s around

  • In Tianhe
  • Tianhe Stadium - 13 min walk
  • Grandview Mall - 20 min walk
  • Taikoo Hui - 21 min walk
  • OneLink Walk - 22 min walk
  • CITIC Plaza - 25 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior, Guest room, 1 King, City view
  • Deluxe, Guest room, 1 King, City view
  • Deluxe, Guest room, 2 Twin/Single Bed(s), City view
  • Premier Room, 1 King Bed, View
  • Premier Room, 2 Twin Beds, Non Smoking, City View
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 Double Bed
  • Grand Room, 1 Double Bed
  • Premier Suite, 1 Bedroom
  • Grand Suite, 1 Bedroom
  • Club Suite, 1 Bedroom
  • Grand Room, 1 King Bed, City View

What’s around

Landmarks

  • In Tianhe
  • Tianhe Stadium - 13 min walk
  • Grandview Mall - 20 min walk
  • Taikoo Hui - 21 min walk
  • OneLink Walk - 22 min walk
  • CITIC Plaza - 25 min walk
  • Huanghuagang Park - 28 min walk
  • Guangzhou Opera House - 31 min walk
  • Guangzhou Zoo - 33 min walk
  • Flower City Square - 39 min walk
  • Guangzhou Library - 39 min walk

Getting around

  • Baiyun International Airport (CAN) - 30 min drive
  • Foshan (FUO-Shadi) - 26 min drive
  • Guangzhou East Railway Station - 3 min drive
  • Guangzhou Railway Station - 7 min drive
  • Guangzhou North Station - 29 min drive
  • Tianhenan Station - 7 min walk
  • Tiyu Xilu Station - 8 min walk
  • Tianhe Sports Center Station - 11 min walk
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)
map
See on map
208 Tianhe Road, Guangzhou, 510000, Guangdong, China

At a glance

Hotel size

  • This hotel has 445 rooms
  • This hotel is arranged over 33 floors

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property’s breakfast rate plans include breakfast for 1-2 guests, based on occupancy. Additional fees apply per person for guests exceeding this number.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pick-up*

Parking

  • Free onsite self parking
  • Onsite parking limited
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Pool sun loungers
  • Steam room
  • Pool umbrellas
  • Sauna

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2011
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace

Accessibility

  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Portable bathtub seat
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Transfer shower
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • Chinese
  • English
  • Korean

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Hair dryer

Be entertained

  • 40-inch LCD TV
  • Pay movies

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Sheraton Seafood Kitchen - This seafood restaurant serves lunch and dinner.

Feast All-Day-Dining Rest - This buffet restaurant specializes in fusion cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Lobby Lounge - Onsite lobby lounge.

Yue Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner.

Fees & policies

Refundable depositPay at property

  • Deposit: CNY 500 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 196 for adults and CNY 99 for children (approximately)
  • Airport shuttle service is offered for an extra charge of CNY 780 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Credit card charges are subject to an extra charge of 100 percent

Children & extra bedsPay at property

  • Rollaway beds are available for CNY 350.0 per night

Pool, spa & gym (if applicable)Pay at property

  • Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
  • Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

State tax ID - 9144010169154142X5

Also known as

  • Guangzhou Sheraton
  • Sheraton Guangzhou Hotel Guangzhou
  • Sheraton Guangzhou Hotel Hotel Guangzhou
  • Guangzhou Sheraton Hotel
  • Hotel Sheraton Guangzhou
  • Sheraton Guangzhou
  • Sheraton Guangzhou Hotel
  • Sheraton Hotel Guangzhou
  • Sheraton Guangzhou Hotel Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Sheraton Guangzhou Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 11:30 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
  • Yes, there are 4 onsite restaurants, featuring fusion cuisine. Nearby restaurants include Roku Roku (14-min walk), Banana Leaf (14-min walk), and Caffe Mondo (2 mi).
  • Yes, an airport shuttle is available. The charge is CNY 780 per vehicle one-way.
  • Practice your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Sheraton Guangzhou Hotel also has a 24-hour fitness center and a sauna.
8.8.Fabulous.
  • 4.0.Fair

    Slow check in and poor service

    Service was disappointing because check in was slow and all rooms were not arranged despite early notification : I was asked to wait for another one hour though we arrived past 4pm which was already past the check in hours. I encountered problem opening my room door twice; once in the morning and another in the night past 10pm : I approached reception and on both occasions staff asked me to queue at a Long stretch of customers waiting to check in. Despite my reasoning that I am not checking in but to solve the room card problem and that my relatives were waiting for me, they replied “you still have to queue”. In my opinion, they should have another competent staff at reception to resolve problems rather than just stand there asking you what you want but cannot help you in any way?

    2 night family trip, Sep 7, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location and staff. Conveniently connected to the subway in a central location.

    4 night trip, May 23, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Good location

    Staffs are friendly and enjoy the lounge

    Stephanie, 3 night business trip, Mar 21, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    convenient location, next to TeeMall with many food choices nearby

    H, 2 night trip, Dec 8, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent stay!

    Stayed here for 9 nights, I enjoyed every single night. There was no issue at all! Staff is polite and very nice. COVID protocols were strictly followed so I feel safe. Room is always clean and housekeeping is excellent. The facilities and views might not be as good as the CBD hotels(Ritz, Four Season) but excellent value.

    JING, 1 night trip, Aug 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    very nice

    1 night family trip, Mar 2, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Friendly staff, clean rooms with great views of Guangzhou, and a roof top pool.

    3 night romance trip, Feb 6, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great for biz and family holiday.

    I'm a veteran business traveller. I stayed there with my wife and 3 kids in adjoining rooms while renewing passports and doing a small vacation in Guangzhou. Rooms were great as were gym and pool. Breakfast was great too. Location is excellent - 5 min walk to subway, tons of shopping and restaurants nearby, halfway between airport and Chenglong amusement park, and 2 stops away from the tower. We stayed for 4 nights total and had a low-stress great holiday.

    Robert, 3 night family trip, Jun 21, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Location was great, many restaurants with different kind of food around. Hotel breakfast was awesome. Friendly staff, clean, big room, big bath, comfortable beds...

    Jason, 1 night family trip, Dec 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Business trip

    WiFi with VPN have issue but staff help me to resolve it. Breakfast can be improve

    Kok Boon, 2 night business trip, Nov 16, 2019

    Verified Hotels.com guest review

See all 174 reviews