Guests
All properties in Guangzhou, Guangdong, China

White Swan Hotel

Luxury hotel with 4 restaurants, near Sacred Heart Cathedral

  • Free WiFi and free parking
From
S$196

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  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
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No.1, Shamian South Street, Guangzhou, 510133, Guangdong, China
9.2.Superb.
  • Service was excellent! Chinese restaurant in the hotel is great to have traditional dim…

    Aug 16, 2019

  • Room was rather small and there was hardly any space to place 2 large suitcases. Also no…

    Jun 3, 2019

See all 288 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
Quiet
Dining options
Convenient

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
    • Free WiFi
    • Free parking
    • Pool
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 520 guestrooms
    • Daily housekeeping
    • 4 restaurants and bar/lounge
    • Outdoor pool
    • Breakfast available
    • Fitness center

    For families

    • Free cribs/infant beds
    • Children's pool
    • Babysitting or childcare (surcharge)
    • Rollaway/extra beds (surcharge)
    • Premium TV channels
    • Television

    What’s around

    • On the waterfront
    • Sacred Heart Cathedral - 31 min walk
    • Lychee Bay Park - 35 min walk
    • Yuexiu Park - 4.6 mi / 7.4 km
    • Canton Fair Complex - 8.6 mi / 13.8 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Club Deluxe Room River View King Bed
    • Club Premier Suite River View King Bed
    • Deluxe Room River View King Bed
    • Standard Room City View Queen Bed
    • Deluxe Room City View Twin Bed
    • Standard Room City View Twin Bed
    • Deluxe Room City View King Bed
    • Club Deluxe Room City View King Bed
    • Deluxe Room River View Twin Bed

    What’s around

    Landmarks

    • On the waterfront
    • Sacred Heart Cathedral - 31 min walk
    • Lychee Bay Park - 35 min walk
    • Yuexiu Park - 4.6 mi / 7.4 km
    • Canton Fair Complex - 8.6 mi / 13.8 km

    Getting around

    • Baiyun International Airport (CAN) - 30 min drive
    • Foshan (FUO-Shadi) - 25 min drive
    • Guangzhou Railway Station - 7 min drive
    • Guangzhou East Railway Station - 13 min drive
    • Guangzhou South Railway Station - 28 min drive
    • Fenghuang Xincun Station - 18 min walk
    • Huangsha Station - 23 min walk
    • Shayuan Station - 29 min walk
    • Train station pick-up (surcharge)
    map
    See on map
    No.1, Shamian South Street, Guangzhou, 510133, Guangdong, China

    At a glance

    Hotel size

    • This hotel has 520 rooms
    • This hotel is arranged over 28 floors

    Arriving/leaving

    • Check-in time 2:00 PM-noon
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival. This property requires that guests have proof that they have stayed within China for 21 days prior to check-in.
    Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Babysitting/childcare*

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi and wired Internet access in rooms

    Transfers

    • Train station pick-up*

    Parking

    • Free onsite self parking
    • Onsite valet parking (CNY 30 per day)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • 4 restaurants
    • Bar/lounge
    • Coffee shop/café
    • 24-hour room service

    Things to do

    • Outdoor pool
    • Children's pool
    • Fitness facilities
    • Steam room
    • Sauna
    • Pool sun loungers
    • Pool umbrellas

    Working away

    • Business center
    • Conference space
    • Meeting rooms
    • Conference space size (feet) - 26910
    • Conference space size (meters) - 2500

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 1982
    • Elevator
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Garden

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking

    Languages Spoken

    • Chinese
    • English
    • French
    • German

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar
    • Bathrobes
    • Slippers
    • Iron/ironing board

    Sleep well

    • Pillow menu
    • Blackout drapes/curtains
    • Turndown service
    • Premium bedding

    Freshen up

    • Designer toiletries
    • Hair dryer

    Be entertained

    • 50-inch LCD TV
    • Premium TV channels

    Stay connected

    • Desk
    • Free newspaper
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)

    Special features

    Dining

    Silk Road Grill - This restaurant specializes in Mediterranean cuisine and serves dinner only.

    River Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

    Jade River - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

    Flavors of China - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

    White Swan Deli - This delicatessen serves light fare only. Open daily.

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of CNY 228 per person (approximately)
    • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
    • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Children & extra bedsPay at property

    • Rollaway beds are available for an additional charge
    • Babysitting/childcare is available for an extra charge

    PetsPay at property

    • Service animals exempt from fees

    ParkingPay at property

    • Valet parking costs CNY 30 per day

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Policies

    Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Barclaycard. Cash is not accepted.

    Also known as

    • White Swan Hotel Guangzhou
    • White Swan Hotel
    • White Swan Guangzhou
    • Hotel White Swan
    • White Swan Hotel Hotel
    • White Swan Hotel Guangzhou
    • White Swan Hotel Hotel Guangzhou

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, White Swan Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
    • Yes, there's an outdoor pool and a children's pool.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 2 PM - noon. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
    • Yes, there are 4 onsite restaurants, featuring Mediterranean cuisine. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Taotao Ju Restaurant (2 mi), Nanxin Milk Desserts Expert (2 mi), and 都城 (2.6 mi).
    • White Swan Hotel has an outdoor pool and a sauna, as well as a steam room and a garden.
    9.2.Superb.
    • 10.0.Exceptional

      Friendly and helpful

      Grace T, 4 night trip with friends, Jan 7, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Room is nice and clean. Facilities are in good condition. Warm hotel staffs.

      Ronnie, 1 night trip, Dec 28, 2018

      Verified Expedia guest review

    • 10.0.Exceptional

      One of the better hotel.

      Great nice scenic river view.

      William, 4 night family trip, Nov 26, 2018

      Verified Hotels.com guest review

    • 8.0.Very good

      Good service. Good I view of pearl river

      Service is good. Staff attentive. Room comfortable not luxurious.

      Kay Hong, 2 night romance trip, Nov 15, 2018

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great location, away from the busy downtown CBD district. Rooms were modern and clean. I would definitely recommend taking an evening stroll around the neighborhood along the riverside and through the colonial villas.

      Xiayu, 1 night trip, Aug 5, 2020

      Verified Expedia guest review

    • 8.0.Very good

      I stayed there 20 years ago and remember the buffet being superb. This time, the food was terrible and cost $200 for 2 people. The worst and most disappointing experience. Because of that, I will never go back. Also, very overrun with local tourists so too busy in the lobby and common areas. Couldn’t take a picture at the iconic waterfall because of this. If the White Swan wants to keep it’s high rating, they should limit traffic to paying guests.

      Ann, 4 night family trip, Dec 29, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Very good, clean, nice staff, convenient, this is my

      1 night trip, Dec 25, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Great place to stay

      Excellent hotel. Great rooms and amenities. Great location.

      3 night family trip, Dec 22, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      A Beautiful Hotel

      Great view and service. The room facilities are in good condition and high-tech. We found a bit difficult to figure out which switch controls which lights. Need a better illustration. The breakfast is expensive for hotel guests.

      1 night trip, Dec 14, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Outstanding hotel overall!

      David, 4 night family trip, Dec 10, 2019

      Verified Hotels.com guest review

    See all 288 reviews