Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Guangzhou, Guangdong, China
1 room, 2 adults

White Swan Hotel - Guangzhou

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Children's pool
  • Free WiFi
No.1, Shamian South Street, Guangzhou, Guangdong, 510133, China

Luxury hotel with 4 restaurants, near Sacred Heart Cathedral
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Children's pool
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Service was excellent! Chinese restaurant in the hotel is great to have traditional dim…Aug 20, 2019
  • Room was rather small and there was hardly any space to place 2 large suitcases. Also no…Jun 5, 2019

White Swan Hotel - Guangzhou

More Info: 6823 2342

from S$174
  • Club Deluxe Room River View King Bed
  • Club Premier Suite River View King Bed
  • Deluxe Room River View King Bed
  • Standard Room City View Queen Bed
  • Deluxe Room City View Twin Bed
  • Standard Room City View Twin Bed
  • Deluxe Room City View King Bed
  • Club Deluxe Room City View King Bed
  • Deluxe Room River View Twin Bed

What’s around White Swan Hotel - Guangzhou

Landmarks

  • On the waterfront
  • Sacred Heart Cathedral - 31 min walk
  • Lychee Bay Park - 35 min walk
  • Yuexiu Park - 5.2 mi / 8.3 km
  • Canton Fair Complex - 9.1 mi / 14.7 km

Getting around

  • Baiyun Intl. Airport (CAN) - 57 min drive
  • Foshan (FUO-Shadi) - 49 min drive
  • Guangzhou Railway Station - 23 min drive
  • Guangzhou South Station - 29 min drive
  • Guangzhou East Railway Station - 35 min drive
  • Fenghuang Xincun Station - 18 min walk
  • Huangsha Station - 23 min walk
  • Shayuan Station - 29 min walk
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 520 rooms
  • This hotel is arranged over 28 floors

Arriving/leaving

  • Check-in time 2 PM-noon
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Train station pick-up *

Parking

  • Free self parking (limited)

  • Valet parking (limited) *

  • Electric vehicle charging point

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Steam room
  • Sauna
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 26910
  • Conference space size (meters) - 2500
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1982
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • French
  • German

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • 50-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Silk Road Grill - This restaurant specializes in Mediterranean cuisine and serves dinner only.

River Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Jade River - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Flavors of China - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

White Swan Deli - This delicatessen serves light fare only. Open daily.

White Swan Hotel - Guangzhou’s small print

Also known as

  • White Swan Hotel Guangzhou
  • White Swan Hotel
  • White Swan Guangzhou
  • Hotel White Swan
  • White Swan Hotel Hotel
  • White Swan Hotel Guangzhou
  • White Swan Hotel Hotel Guangzhou

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Valet parking costs CNY 30 per day

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of CNY 228 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for White Swan Hotel - Guangzhou

  • Does White Swan Hotel offer free cancellation for a full refund?
    Yes, White Swan Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at White Swan Hotel?
    Yes, there's free self parking. Parking spots may be limited.
  • Is there a pool at White Swan Hotel?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at White Swan Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at White Swan Hotel?
    You can check in from 2 PM to noon. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near White Swan Hotel?
    Yes, there are 4 onsite restaurants.
  • What is there to do near White Swan Hotel?
    Recommended spots to visit include Sacred Heart Cathedral (1.6 mi) and Lychee Bay Park (1.8 mi), along with Yuexiu Park (5.2 mi) and Canton Fair Complex (9.1 mi).

Recent reviews

Superb 9.2 From 467 reviews

Exceptional 10.0
Friendly and helpful
Grace T, sg4 night trip with friends
Exceptional 10.0
One of the better hotel.
Great nice scenic river view.
William, sg4 night family trip
Very good 8.0
Good service. Good I view of pearl river
Service is good. Staff attentive. Room comfortable not luxurious.
Kay Hong, sg2 night romance trip
Very good 8.0
Not a recommended hotel but so far so good
The hotel is great but the service from the staff is bad. Most of them are unfriendly and rude
Shirley, sg7 night business trip
Poor 2.0
An Unwise Choice
I regularly visit the city of Guangzhou, up to a few times a year. During my visits, I usually stay in Marriott or Hilton, but this time, I chose to stay in White Swan due to its proximity to my local contacts. It turned out to be an unwise choice. For the same price, I can have bigger and more comfortable rooms in Marriott or Hilton. In addition, the housekeeping staff entered my room despite the "do not disturb" indicator was switched on. I am not sure if this hotel is operated by an internationally reputable hotel management group, as there is no such information provided. Even Holiday Inn (Guangzhou Shifu), which is located a few hundred meters apart, provides bigger and more comfortable rooms with lower rates.
sgRomance trip
Very good 8.0
I stayed there 20 years ago and remember the buffet being superb. This time, the food was terrible and cost $200 for 2 people. The worst and most disappointing experience. Because of that, I will never go back. Also, very overrun with local tourists so too busy in the lobby and common areas. Couldn’t take a picture at the iconic waterfall because of this. If the White Swan wants to keep it’s high rating, they should limit traffic to paying guests.
Ann, us4 night family trip
Exceptional 10.0
Mz. Judy L
All the services were wonderful and we are looking forward going back! We stayed there for weeks since 2016.
Judy, us6 night family trip
Exceptional 10.0
Great place to stay
Excellent hotel. Great rooms and amenities. Great location.
za3 night family trip
Exceptional 10.0
A Beautiful Hotel
Great view and service. The room facilities are in good condition and high-tech. We found a bit difficult to figure out which switch controls which lights. Need a better illustration. The breakfast is expensive for hotel guests.
us1 night trip
Exceptional 10.0
Outstanding hotel overall!
David, ca4 night family trip

White Swan Hotel - Guangzhou

Is the description of this property not correct? Tell us