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Regis Hotel & Spa

3.5 star property
Family-friendly hotel with spa, near Lake Atitlán

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Regis Hotel & Spa

Garden
View from property
View from room
Outdoor spa tub
Pool waterfall
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Non-smoking
  • Free parking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Sauna
  • Room service
  • Massage/treatment rooms
  • In-room childcare
  • Garden
  • Reception fireplace
  • Front desk safe
For families
  • Children stay free
  • Babysitting (surcharge)
  • Playground on-site
  • Private bathroom
  • Television
  • Garden
The price is S$156
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room, 2 Double Beds

View from room

Standard Double Room, 2 Double Beds

Highlights

Patio
Garden
Individually decorated
Free cots/infant beds
TV
Premium bedding
Private bathroom
Cable channels
  • 31 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Triple Room

Premium bedding, individually decorated, desk, iron/ironing board

Triple Room

Highlights

Patio
Garden
Individually decorated
TV
Premium bedding
Private bathroom
Cable channels
Desk
  • 35 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

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Property grounds

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Pool
Spa
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Pet-friendly
8.4 out of 10, Very good, (908)
The price is S$241
includes taxes & fees
24 Dec - 25 Dec
Porta Hotel del Lago
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About the area

Map
3a avenida 3-47 zona 2, Panajachel, Solola

What's nearby

  • Casa Cakchiquel Arts Center - 2 min walk
  • La Galeria - 4 min walk
  • Azul Maya Archaeological Museum - 5 min walk
  • Church of Saint Francis - 9 min walk
  • Panajachel Municipal Market - 10 min walk

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 112 min drive
  • Guatemala City (GUA-La Aurora Intl.) - 43.3 miles/69.6 km

Restaurants

  • ‪The Little Spoon - ‬3 min walk
  • ‪Pollo Campero Panajachel - ‬4 min walk
  • ‪Atlantis - ‬4 min walk
  • ‪Circus Bar - ‬5 min walk
  • ‪Guajimbos - ‬1 min walk

About this property

Regis Hotel & Spa

Regis Hotel & Spa offers a great location, putting you within a short 10-minute walk of Lake Atitlán. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, facials or aromatherapy. Other highlights include a bar/lounge, a sauna and a garden. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 24 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 10:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 6:30 AM - 9:00 PM
  • Front desk staffed during limited hours
  • If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (8 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets allowed (dogs and cats only, 1 total, up to 10 kg per pet)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Childcare in room (surcharge)

What to do

  • Hot springs
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Zip-lining nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 3 buildings/towers
  • Built in 1934
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in reception
  • Bike parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • At least 80% of food locally sourced
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Water dispenser

Accessibility

  • Grab bar near toilet

Room amenities

Be entertained

  • 24-inch TV
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

What to enjoy

  • Patio
  • Garden
  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • LED light bulbs

Special features

Spa

Regis has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna. The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. There are hot springs open between 9:00 AM and 9:00 PM.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 5 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 to 20 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 35 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night

Pool, spa, & gym (if applicable)

  • Children under 10 years old are not allowed in the spa without adult supervision
  • Hot springs access available from 9:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.

Also known as

Hotel Regis
Regis Hotel Panajachel
Regis Panajachel
Regis Hotel Spa
Regis Hotel & Spa Hotel
Regis Hotel & Spa Panajachel
Regis Hotel & Spa Hotel Panajachel

Frequently asked questions

Does Regis Hotel & Spa offer free cancellation for a full refund?
Yes, Regis Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Regis Hotel & Spa?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Regis Hotel & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Regis Hotel & Spa?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Regis Hotel & Spa and nearby?
Have fun with nearby activities such as boat tours, hiking and kayaking. Additional recreation on-site includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a garden.
Are there restaurants at or near Regis Hotel & Spa?
Yes, there's an on-site restaurant.
Does Regis Hotel & Spa have any outdoor private spaces?
Yes, every room features a patio and a garden.
What's the area around Regis Hotel & Spa like?
Regis Hotel & Spa is in the heart of Panajachel, a short 7-minute walk from Lake Atitlán and 9 minutes' walk from Church of Saint Francis.

Regis Hotel & Spa Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very good

Lawrence, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful, convenient place but not very bright.
I love the location, convenience and atmosphere - quiet, beautiful garden setting with spa setting in back. Only draw back is the room was not well-lit. Overhead lights, designed for two bulbs, only had one. We asked for another bulb, maintenance was sent. At first he said he did not have the "tools" to replace bulb. DUH. We showed him they covers come off by hand turning a small know. He then said he did not have authorization to add a second bulb. Seemed a little petty to scrimp on the bulb and electricity. Charge me an extra dollar a night so I can see in the dark corners of the room.
Richard, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Myra, 5-night trip
Verified Hotels.com guest review

6/10 Good

Safe & quiet place, nice fresh herbals smell, love thermal water, massage I asked strong and was too strong, room did not have iron for my clothes, no A/C, no refrigerator, no coffee machine, no bathtub, on my registration said breakfast included, they did not provided, overall for the price I was expecting something better
Annie, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

William, 7-night trip
Verified Expedia guest review

8/10 Very good

Great location, the thermal water pools are awesome.
Luis, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The property itself is beautiful with the landscaping, hot springs, spa and other amenities. The staff service level is outstanding.
Ravi, 2-night trip
Verified Expedia guest review

6/10 Good

This hotel was average the customer service was OK we arrived around 12 and they said there weren’t any rooms available and to come back at 2 when we came back around 1:45 they said there wasn’t ain’t rooms available and around 2:15 they said the same but allowed two other families in a room. I confronted the front desk and she wasn’t very nice but still gave me a room . I was just confused on the available because it kept changing . The bathroom was dirty as well.
Isabella, 1-night romance trip
Verified Expedia guest review

6/10 Good

Outdated and dirty room. No AC
Charles, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

I'd like air conditioner in the room
Ana Edith, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

the gardens and friendliness of the staff
Hector, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Really good hotel close to the lake
Johanna, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The grounds are lush/green and clean, it made us feel we were truly away from the city and instead nestled somewhere in the forest. After a long day of walking and touring the small towns, we returned to the hotel to enjoy the steamy hot springs. Additionally, the room offered super hot water for showering (I’m not complaining, I’m glad I had hot water).This location is extremely central to everything- morning walks for coffee, 5-7 minute walk to the lake, and many restaurant options. The one negative was that the room next to us were talking loud past 11pm and at 5:30am they had the music going.
Verenisa, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Liked it
Perfectly located for food drink and shopping. Wonderful thermal pools were wonderful. Didn’t use the teams cal but there is one as well. Beautiful landscaping also.
paula, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Conveniently located to the main street
Carmen, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Overall it was a good place to stay! Met all of our needs and it was nice having a restaurant onsite.
Devin, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Subha, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The grounds are absolutely beautiful with big spacious rooms and bedrooms. Sauna was fabulous after long days of shopping and traveling across the lake. We would definitely stay here again.
vanessa, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Erica, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Is a cozy place loved the garden and the hot stone jacuzzi
Lucy S, 2-night trip
Verified Expedia guest review

4/10 Fair

In fairness to the hotel, this was just not the right hotel (hostile) for me. No refrigerator, no ice, no AC, not smart tv, room outdated but staff was awesome! The location is perfect too.
Rosalind, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Paradise in the middle of Panajachel. Hotel is on Calle Santander where all the action is. Tons of shopping and restaurants. An easy 5 minute stroll to the lanchas. The best part is the hot springs tub on the hotel grounds. Hotel grounds are well kept and great security and hotel staff. Stayed here with kids and they have a little play area with swings.
cs, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Stephen, 7-night business trip
Verified Hotels.com guest review

4/10 Fair

The room that was assigned to me near to it was a draining piping construction and the smell was strong and not good., the second room was a liking in the roof.
Iljich, 2-night family trip
Verified Expedia guest review