I requested a peaceful quiet room w/ view. No one in the front desk when we checked in after 4PM, we have to ring the bell. Front staff assigned us to Rm. 319 which is located right on the FREEWAY, extremely noisy at night, unable to sleep. Worst part of it was the EXTREMELY NOISY AIRCON/Heater. Bathroom doors making a loud noise when opening/closing doors, showers clogging, chairs uncomfortable & dirty. Rooms no decors, curtains looks & feels dirty, no coffee, fridge not cooling properly. This is the WORST HOTEL I’d stayed in my lifetime…NO Holiday Inn for me in the future trips. EXTREMELY DISAPPOINTED!!!!