Escape to NAJ TULUM in Zama, where the warm Mexican sun meets modern comfort. Unwind on the rooftop terrace with breathtaking views or take a refreshing dip in the outdoor pool surrounded by lush greenery and pool umbrellas. Guests have appreciated having access to laundry facilities, bike rentals, scooter rentals and helpful concierge services during their stay.
NAJ TULUM features a rooftop terrace and puts you a short five-minute drive from Tulum National Park. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks. Apartments offer nice touches such as espresso makers and comfy beds with Egyptian cotton sheets.
Languages
English, French, Spanish
At a glance
Property size
14 apartments
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Pool/Spa
Outdoor pool
Umbrellas
Internet
Free WiFi
Parking and transport
Free self-parking on site
Kitchen
Fridge (full size)
Stovetop
Espresso maker
Ice maker
Freezer
Mixer
Blender
Paper towels
Cookware/dishes/utensils
Bedrooms
Premium bedding
Down duvet
Hypo-allergenic bedding
Bed sheets provided
Egyptian cotton sheets
Select Comfort bed
Bathrooms
Shower
Soap
Toilet paper
Hairdryer
Towels provided
Shampoo
Living spaces
Dining room
Sitting area
Entertainment
53-inch smart TV with digital service
Outdoor areas
Rooftop terrace
Fully fenced
Garden
Picnic area
Outdoor furniture
Laundry
Laundry facilities
Work spaces
Computer monitor
Printer
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in room
Lift
Lift door width (centimetres): 90
Soundproofing
Step-free path to entrance
Tile flooring in room
Well-lit path to entrance
Wheelchair-accessible (with limits)
Smoke-free property
Services and conveniences
Concierge services
Daily housekeeping
Guidebooks/recommendations
Iron/ironing board
Blackout curtains
Safe at front desk
Laptop-compatible safe
Champagne service
Restaurant dining guide
24-hour front desk
Location highlights
Near the ocean
Near the sea
Things to do
Scooter/moped hire on site
Bike hire on site
Windsurfing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
Fire extinguisher
First aid kit
Security system
Window guards
Outdoor lighting
General
14 rooms
Individually decorated
Individually furnished
Romance packages available
Eco-friendly cleaning products provided
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge of USD 15 (subject to availability)
Late checkout can be arranged for an extra charge of USD 15 (subject to availability)
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International
Also known as
NAJ TULUM Tulum
NAJ TULUM Aparthotel
NAJ TULUM Aparthotel Tulum
Frequently asked questions
Does NAJ TULUM offer free cancellation for a full refund?
Yes, NAJ TULUM does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at NAJ TULUM?
Yes, there's an outdoor pool.
Are pets allowed at NAJ TULUM?
Sorry, pets aren't allowed.
Is parking offered on site at NAJ TULUM?
Yes, there's free self parking.
What are the check-in and check-out times at NAJ TULUM?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge of USD 15 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 15 (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at NAJ TULUM and nearby?
Have fun during the warmer months with activities nearby such as windsurfing. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a picnic area and a garden.
Does NAJ TULUM have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes an espresso maker, a mixer and a blender.
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NAJ TULUM Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
8/10 Very good
12 Dec, 2024
Great stay
Terrian
Terrian, 6-night trip
10/10 Exceptional
2 Dec, 2024
One of the best places I’ve stayed at very relaxing and safe
jose
jose, 2-night trip
10/10 Exceptional
21 Dec, 2024
This is a nice quiet part of Tulum yet walkable i’m close to lots of stuff. The hotel staff was really communicative through WhatsApps and was very accommodating. Our room was lovely very quiet nice balcony very decent kitchen. Would come back.
Anna
Anna, 2-night trip
10/10 Exceptional
3 Jan, 2025
Brujlio was the best host. He was there right when we arrived. He was the sweetest & welcoming host I ever dealt with. He made us feel like we were at home. We felt safe & comfortable. The pictures does this place no justice. This was our first time coming to Tulum & it looks like we will be back soon & often. The experience was so amazing. Such a beautiful place. I cant wait to come back. Thank you again Brujlio.
Shawnie
Shawnie, 3-night trip
10/10 Exceptional
20 May, 2024
Very nice stay in Tulum, near the beaches and centrum
Marielle
Marielle, 11-night trip
10/10 Exceptional
17 Aug, 2024
Loved the whole entire hotel experience! Very Homey! Braulio is amazing!!!
Joseph
Joseph, 4-night trip
10/10 Exceptional
7 Dec, 2024
My recent stay at the Naj exceeded my expectations in all ways.
The penthouse suite is comfortable and spacious; the full kitchen was a very nice amenity for a longer stay and we used the room’s personal pool every single morning when we got up and evening night cap before bed.
There is great coffee and breakfast walkable from the hotel, as well as an American-style convenience store with some fresh fruit options. The beach is not walkable but cheap cabs are available and the Naj has bikes, but we did not use them.
Our stay was extraordinary and the hotel manager Braulio, ensured a flawless stay. Our stay at the Naj made our Tulum vacation unforgettable.
Melissa
Melissa, 7-night trip
10/10 Exceptional
4 Dec, 2024
Lazy days in a jungle maze
Very unique hotel. A lot of thought went into the design of the rooms. Braulio our host was superb. He is a wealth of information and a font of energy. Location is a bit out of the way from the 'town center' but still walkable. Night time walks can be challenging because the area is not well lit and the design of this particular area is like a maze. Still, it is very flat and very safe and quiet. Would definitely stay here again.
John
John, 2-night trip
10/10 Exceptional
1 Dec, 2023
Great facilities and local tips - really made us feel welcome.
Nathan
Nathan, 3-night trip
10/10 Exceptional
17 Mar, 2024
Incredible stay at Naj Tulum. Wouldn’t hesitate to book again and likely will do so soon.
Katyanna
Katyanna, 4-night trip
10/10 Exceptional
18 May, 2024
Beautiful and welcoming. It had everything i needed.
Fitzroy
Fitzroy, 2-night trip
10/10 Exceptional
20 Mar, 2024
First time in tulum, and Naj definitely made me want to go back!!!!
Michelle
Michelle, 3-night trip
10/10 Exceptional
3 May, 2024
Wonderful and peaceful
Kaila
Kaila, 3-night trip
10/10 Exceptional
1 Apr, 2024
Beautiful property, nice aesthetics. Braulio was a wonderful host too.
Faraz
Faraz, 3-night trip
10/10 Exceptional
11 Apr, 2024
NAJ Tulum IS the perfect place for a quiet stay and easy access to the beach / Downtown.
Braulio is the man of any situation!
Quentin
Quentin, 6-night trip
8/10 Very good
9 Sept, 2024
Had a nice stay. Rooms and beds are comfy. Only thing is we asked for an upgrade and we were told it would be too expensive. Probably our one night stay wasn’t worth the upgrade for them but we were willing to do it if we were given the choice. Their loss.
Eva
Eva, 1-night trip
8/10 Very good
7 May, 2024
Our Experience at Naj was a very good one. Braulio, the host, was very friendly and helpful. The property is in the trendy Aldea Zama neighborhood. Good restaurants nearby. The property is well kept. It's a little noisy tho, there is a main road behind the building.
Lisset Alessandra Aguilar
Lisset Alessandra Aguilar, 7-night trip
10/10 Exceptional
2 Jun, 2024
Big shoutout to Braulio for making this stay smooth and memorable. He went above and beyond to asure we were accommodated and even welcomed us with recommendations around the area to enjoy (events,food,etc). I was amazed of how beautiful this place was and the people in it made it better. Def one of the best places I’ve stayed at so far and the customer service was above and beyond
Nicole
Nicole, 6-night trip
10/10 Exceptional
28 Dec, 2023
We thoroughly enjoyed our stay at this establishment. The rooms were exceptional, the location exuded tranquility, and Manager Braulio provided a warm welcome, offering assistance with any inquiries, including detailed information about the local area, recommended destinations, and helpful tips. The entire staff exhibited remarkable hospitality, making it our earnest recommendation for anyone seeking accommodation.
Jon
Jon, 12-night trip
10/10 Exceptional
11 Mar, 2024
We love it 😍
Melanie
Melanie, 7-night trip
10/10 Exceptional
20 Jun, 2024
We had a lovely 4 night stay the first week of June. Upon our arrival Braulio was there to greet us and show us to our room where he gave us an in depth tour of our quarters and a rundown of the property. He was available 24/7 for any questions and concerns. Room was clean and well appointed. The bed was very comfortable which is of the utmost importance to us when travelling. Parking was easy and we were within a mile of restaurants, bars, etc. if we find ourselves in Tulum again we will definitely return to this property.
Amanda N
Amanda N, 4-night trip
10/10 Exceptional
18 Dec, 2023
This property was amazing! Loved every single detail about it! Our host Braulio was on top of everything, always checking in ti make sure we didn’t need anything and sent us some great refs on local food and spots. The place itself was beautiful, definitely an oasis in the jungle, would definitely recommend and would stay there again without a doubt!
Andrea
Andrea, 6-night trip
10/10 Exceptional
21 Dec, 2023
The absolute best. Highly recommended!
Our stay was nothing short of amazing. The property is new, with great design and styling. Spacious, comfortable bed, fast wifi, great AC. Plus the manager, Braulio, was always in touch - providing recommendations for the best places to eat/drink around Tulum. He was also helpful with some questions we had about the area.
The only note - if you’re a light sleeper, it might be a little loud for you because of a nearby road, but it’s not too bad. Didn’t bother us after the first nice.
Look no further, Naj Tulum is awesome.
Roman
Roman, 8-night trip
10/10 Exceptional
25 Jun, 2024
The hosts were Amazing Nath checked us in and made us feel right at home! The wonderful man at checkout not only help us carry our bags to our car but also give us so many wonderful recommendations!! Could not recommend this place enough will definitely be staying again! The roads are well paved there is grocery store “fresh market” 2 minutes down the road. And lots of cute restaurants around! If you are staying in the building closes to the main road you can hear a light hum of traffic but it didn’t keep me awake at all! There are 4 parking spots, we parked on the street and our car was perfectly safe, they have cameras to watch your car. They check in with me every step of the way upon booking and made me feel excited about the trip. You can tell that everyone who works on the property loves their job! The bed was cozy and everything was very clean the kitchen had everything we needed! This is a most stay location! (They do have beach towels that you can bring to the beach or Cenote with no charge as long as you bring them back!)
Dakota
10/10 Exceptional
18 Oct, 2023
Had an amazing experience at Naj! Braulio, the hotel manager, went above and beyond to ensure my guest and I have a pleasant stay and gave great recommendations to fully immerse in Tulum culture. He was pleasant, communicative and very understanding. We stayed at a luxury apartment which came equipped with a stocked (with tools, appliances) kitchen, private jacuzzi, dining area and a television. We hotel-hopped at in Tulum and found Naj to have the best air conditioning and although we didn’t need it, the TV which no other hotel offered, was ideal for staying in and relaxing. Naj is strategically located in the up and coming Aldea Zama - the neighborhood is quiet and a bit off the main hotel zones or pueblo, but provides easy access to all other neighborhoods. Perfect for those with a car but there are plenty of taxis around. There are minimarts nearby but the Chedraui supermarket is a drive - which is okay as Naj has a full size refrigerator to stock up. Thank you Naj for your hospitality and a beautiful experience. Can’t wait to come back!