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Wellness Hotel Alpenhof

4.5 star property
Zermatt ski-in/ski-out hotel with spa and ski storage

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Wellness Hotel Alpenhof

Photo gallery for Wellness Hotel Alpenhof

Indoor pool, pool loungers
Exterior
Premium bedding, free minibar items, in-room safe
Interior
Bathroom

Overview of Wellness Hotel Alpenhof

9.4 out of 10 Exceptional
9.4/10 Exceptional

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Pet-friendly
  • Parking available
  • Free WiFi
Map
Matterstrasse 43, Postfach 462, Zermatt, VS, 3920
Main amenities
  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Free train station pick-up
  • Ski storage
  • Ski passes
  • Fitness centre
  • Sauna
  • Steam room
  • Spa tub
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

View all photos for Penthouse Deluxe Suite Matterhorn View

View from room

Penthouse Deluxe Suite Matterhorn View

  • 100 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Beds OR 2 Queen Beds

View all photos for Penthouse Deluxe Suite

Premium bedding, free minibar items, in-room safe

Penthouse Deluxe Suite

  • 80 sq m
  • Mountain view
  • Sleeps 5
  • 4 Single Beds and 1 Large Single Sofa Bed OR 2 Queen Beds and 1 Large Single Sofa Bed

View all photos for Design Suite

Premium bedding, free minibar items, in-room safe

Design Suite

  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Alpine Chic Room

Premium bedding, free minibar items, in-room safe

Alpine Chic Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room

Premium bedding, free minibar items, in-room safe

Superior Room

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Design Double Room

Premium bedding, free minibar items, in-room safe

Design Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Design Single Room

Premium bedding, free minibar items, in-room safe

Design Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room

Premium bedding, free minibar items, in-room safe

Deluxe Double Room

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

About this area

What's nearby

  • Heart of Zermatt
  • Zermatt-Matterhorn Ski Paradise - 1 min drive

Getting around

  • Sion (SIR) - 77 min drive
  • Zermatt Gornergratbahn Station - 5 min walk
  • Zermatt (QZB-Zermatt Train Station) - 6 min walk
  • Zermatt Station - 6 min walk
  • Free train station pickup

Restaurants

  • Golden India - 5 min walk
  • CERVO après ski - 4 min walk
  • Grizzly's - 5 min walk
  • Zer Mama Bistro - 3 min walk
  • Fuchs - 3 min walk
Map

About this property

Wellness Hotel Alpenhof

Wellness Hotel Alpenhof allows you more time for skiing with ski-in/ski-out access. You can visit the spa to indulge in deep-tissue massages, body wraps or aromatherapy, and international cuisine is served at Restaurant Alpenhof, which is open for breakfast, lunch and dinner. An indoor pool, a bar/lounge and a fitness centre are other highlights at this luxurious hotel. Skiers will appreciate access to ski passes and storage. Fellow travellers say good things about the overall property condition.

Languages

Bosnian, Catalan, English, French, German, Italian, Macedonian, Portuguese, Serbian, Slovenian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
This information is provided by our partners.

At a glance

Hotel size

  • 61 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:30 AM - 10:00 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (8 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Free train station pickup*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Ski-in/ski-out access
  • Ski passes
  • Free use of nearby fitness centre
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sledging nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1983
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in reception
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path to lift

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Downhill skiing nearby
  • Skiing lessons nearby
  • Snowboarding nearby
  • Ski hire shops
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Stocked minibar (select free items)
  • Dressing gowns

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Restaurant Alpenhof – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

Children & extra beds

  • Rollaway beds are available for CHF 60.0 per night

Pets

  • Pets are allowed for an extra charge of CHF 20 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the fitness facility or hot tub, while guests under 16 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts major credit cards, debit cards and cash.

Also known as

Alpenhof Hotel
Alpenhof Hotel Zermatt
Alpenhof Zermatt
Hotel Alpenhof
Hotel Alpenhof Zermatt
Hotel Alpenhof
Wellness Hotel Alpenhof Hotel
Wellness Hotel Alpenhof Zermatt
Wellness Hotel Alpenhof Hotel Zermatt

Frequently asked questions

Does Wellness Hotel Alpenhof offer free cancellation for a full refund?
Yes, Wellness Hotel Alpenhof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Wellness Hotel Alpenhof?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Wellness Hotel Alpenhof?
Yes, there's an indoor pool.
Are pets allowed at Wellness Hotel Alpenhof?
Yes, dogs are welcome. There's a charge of CHF 20 per pet, per night. Food and water bowls are available.
Is parking offered on site at Wellness Hotel Alpenhof?
Sorry, there's no on-site parking at Wellness Hotel Alpenhof.
What are the check-in and check-out times at Wellness Hotel Alpenhof?
You can check in from 3:00 PM - 10:00 PM. Check-out time is 11 AM.
What is there to do at Wellness Hotel Alpenhof and nearby?
Have fun with nearby winter activities such as cross-country skiing, snowboarding and sledging, and in warmer months, enjoy a round of golf at the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the hot tub. Wellness Hotel Alpenhof also has an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Wellness Hotel Alpenhof?
Yes, Restaurant Alpenhof offers international cuisine.
What's the area around Wellness Hotel Alpenhof like?
Wellness Hotel Alpenhof is in the heart of Zermatt, a short 5-minute walk from Zermatt Gornergratbahn Station and 8 minutes' walk from Matterhorn glacier paradise.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

The bartender Ali was very personable and the source of lots of information about Zermatt.
Leslie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Colleen, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel
A truly wonderful and well thought out hotel. Lots of little touches- a backpack to be borrowed, a welcome card, a stocked and included minibar, and an excellent breakfast. It seems the Julen family are amazinf hotelliers. Thanks for a great stay!
Peter, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

舒適的策馬特旅館. 距離車站約10分鐘步行, 有提供接駁車,雖然沒有面對馬特洪峰,但在陽台上也能享受很好的景色.
chiayun, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Will happily return anytime and recommend it to an
Beautiful rooms and hotel, helpful and friendly staff.
Michael, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent in every way! You can’t go wrong! Great pool, hot tub, trampoline, cigar bar, spa, salad bar, breakfast buffet, service from front desk, etc! And on top of all of that great views and friendly staff. I did not want to leave!
Anjali, 4-night family trip
Verified Orbitz guest review

10/10 Exceptional

Joshna, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property
Benoit, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Catarina, 4-night trip
Verified Expedia guest review

10/10 Exceptional

We enjoyed this property so much that it made us sad we only had one night in Zermatt. The lobby, restaurant and room were all very nice. It is also family run and you can see the whole family working there. Highly recommend.
Stephen, 1-night romance trip
Verified Expedia guest review