Revitalized in 2024, Pier House offers a seaside escape with a bar, restaurant, and outdoor furniture. Take in the ocean views from the terrace or connect to WiFi in your room.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
Bar
Non-smoking
Free WiFi
Main amenities (5)
Daily housekeeping
Near the beach
Restaurants and bar/lounge
Terrace
Limited hour front desk
Feel at home (6)
Private bathroom
Terrace
Daily housekeeping
Coffee/tea maker
Digital TV service
Free toiletries
The current price is S$206
S$206
includes taxes & fees
2 Apr - 3 Apr
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Superior Double Room, Sea View
Superior Double Room, Sea View
Highlights
Heating
Smart TV
Renovated in 2024
Hairdryer
Bathrobes
Private bathroom
Electric kettle
Coffee/tea maker
16 sq m
Sea view
Sleeps 3
1 Double Bed
View all photos for Standard Cabin
Standard Cabin
Highlights
Heating
Smart TV
Renovated in 2024
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
5 sq m
Sleeps 1
1 King Bed
View all photos for Deluxe Double Room, 1 King Bed, Harbour View
Deluxe Double Room, 1 King Bed, Harbour View
Highlights
Heating
Smart TV
Renovated in 2024
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
16 sq m
Harbour view
Sleeps 2
1 King Bed
View all photos for Premium Double Room, 1 King Bed, Partial Sea View
Harbour Front, Charlestown, St Austell, England, PL25 3NJ
What's nearby
Charlestown Harbour - 1 min walk - 0.1 km
Duporth Beach - 11 min walk - 0.9 km
Porthpean Beach - 9 min drive - 2.7 km
Lost Gardens of Heligan - 10 min drive - 9.8 km
Eden Project - 12 min drive - 6.9 km
Getting around
Newquay (NQY-Newquay Cornwall) - 28 min drive
St Austell Station - 8 min drive
St Austell (USX-St Austell Train Station) - 9 min drive
Par (PCW-Par Train Station) - 13 min drive
Restaurants
St Austell Brewery - 5 min drive
Hicks Bar St Austell Brewery - 5 min drive
Poltair Park Cafe - 5 min drive
Francines Fish - 3 min drive
The Brit - 3 min drive
About this property
Pier House
At Pier House, you'll be within a 15-minute drive of Eden Project. Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day.
Languages
English
At a glance
Hotel size
23 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age – 18
Check-out time is 10:30 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Off-site parking within 150 ft (GBP 8.00 per day)
Street parking available
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
What to do
Beach nearby
Services
Front desk (limited hours)
Facilities
Terrace
Outdoor furniture
Traditional architecture
Accessibility
Tile flooring in public areas
Hardwood flooring in public areas
Room amenities
Be entertained
42-inch Smart TV
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Access via exterior corridors
Fees & policies
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 25 December to 25 December:
Bar/Lounge
Dining venue
Parking
Parking is available nearby and costs GBP 8.00 per day (150 ft away)
Policies
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Pier House Charlestown
Pier House Hotel Charlestown
Pier House Hotel St Austell
Pier House St Austell
Pier House B&B St Austell
Pier House Hotel
Pier House St Austell
Pier House Bed & breakfast
Pier House Bed & breakfast St Austell
Frequently asked questions
Does Pier House offer free cancellation for a full refund?
Yes, Pier House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Pier House?
Sorry, pets aren't allowed.
Is parking offered on site at Pier House?
No, unfortunately. However, there's street parking available.
What are the check-in and check-out times at Pier House?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 10:30 AM.
Are there restaurants at or near Pier House?
Yes, there's an on-site restaurant.
What's the area around Pier House like?
Pier House is a short 1-minute walk from Charlestown Harbour and 11 minutes' walk from Duporth Beach.
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Pier House Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
11 March 2025
Superb hotel in a fantastic location, with excellent staff, lovely rooms and great food and drinks on offer.
Tim
Tim, 2-night trip
10/10 Exceptional
30 December 2024
We had a superb stay highly recommend
Jackie
Jackie, 3-night trip
10/10 Exceptional
29 March 2025
Look forward to returning!
Amazing stay at the Pier House! Staff were so kind and attentive. Rooms brand new - spacious and comfortable. Right on the beach, coastal walk. And restaurant delightful - generous portions of wonderful local foods and great wine. Lively scene indoors and out, yet peaceful and quiet up in room. I highly recommend and look forward to returning.
Jeannette
Jeannette, 4-night trip
10/10 Exceptional
21 December 2024
Fantastic hotel, clean, friendly staff, good food, will be back.
Lee
Lee, 1-night trip
8/10 Very good
27 March 2025
Overall good. The refurb p l
simon
simon, 1-night trip
10/10 Exceptional
8 December 2024
We liked everything about this lovely place , will definitely come again
Alan
Alan, 1-night trip
10/10 Exceptional
2 January 2025
Top hotel and proper pub
Amazing hotel and staff with a great view of the harbour Room was luxurious again with views in room touches excellent
Mark
Mark, 2-night trip
10/10 Exceptional
19 September 2024
Lovely accommodation-lovely staff and a great breakfast !
Karen
Karen, 2-night trip
10/10 Exceptional
24 February 2025
Fantastic place, great accommodation, lovely rooms, nice food and drink. Location could not be better. Staff were wonderful, friendly and chatty. We will be coming back. The only improvement we can suggest is for the doors to rooms to have soft closing mechanisms as the doors constantly slam shut.
Jason
Jason, 2-night trip
10/10 Exceptional
13 November 2024
Lovely hotel with excellent food
What a lovely hotel in a stunning location. Rooms are very nice and well appointed. Food was excellent.
Karen
Karen, 1-night trip
10/10 Exceptional
13 January 2025
Tranquility and friendliness ...
A beautiful room and very attentive staff made my visit just lovely. The breakfast was delicious and evening bar staff very friendly. I will absolutely come again with my husband. Thank you all ...
DJ
DJ, 1-night trip
10/10 Exceptional
18 December 2024
Went for a weekend away rooms are well soundproofed from the inn downstairs. Room was beautiful view was stunning. Staff really friendly and approachable and were really excited for us when my fiancé proposed to me during our stay
Chloe
Chloe, 2-night trip
10/10 Exceptional
16 August 2024
Fantastic Hotel matched with an incredible location
Luke
Luke, 1-night trip
10/10 Exceptional
9 August 2024
A beautiful hotel in a stunning location.
Neil
Neil, 1-night trip
10/10 Exceptional
4 November 2024
A fantastic hotel in Charlestown, great food and friendly staff, shown to your room on arrival is a nice touch. Plenty of coastal walks, dining options and a few bars to enjoyaround the harbour. 45 walk to St Austell brewery, worth booking a tour.
Paul
Paul, 2-night trip
10/10 Exceptional
25 September 2024
Our room was lovely, clean and comfortable with everything we needed and more.
Liza
Liza, 2-night trip
10/10 Exceptional
18 November 2024
My first stay since the rebuild of the hotel. Rooms now have the wow factor as does the bar area.
Parking is local and free. The property is right on the harbour side some rooms having views out to sea.
Christopher
Christopher, 1-night trip
10/10 Exceptional
6 September 2024
Wonderful views and costal walks. Friendly staff couldn’t fault the hotel in anyway, room no 3 is amazing!
Dawn
Dawn, 3-night trip
10/10 Exceptional
14 August 2024
The hotel staff were all so friendly and the room cleanliness and style was amazing! The DAB radio in the room was a great touch, we listened to it in the mornings when waking up and when getting ready to go down for dinner! The food was delicious, including the breakfast!
Louis
Louis, 3-night trip
10/10 Exceptional
21 October 2024
Excellant place to stop
This has just been refurbished, to an excellant standard. The food is excellant too, this is how hotels should be. The rooms have all been refurbished to a very high standard, & very stylish. Worth noting that I got upgraded to a suite, pity I wasn’t staying longer
Kevin
Kevin, 1-night trip
10/10 Exceptional
27 July 2024
Lovely hotel, very clean. Friendly staff. Amazing food. Would definitely recommend.
Charlotte
Charlotte, 1-night trip
10/10 Exceptional
19 November 2024
We liked everything. The staff were very friendly and helpful, the check in was good, the food good, the room good and the bedding and towels superb! I'm sure we'll be back.
Thank you,
Mary Stephenson
Mary
Mary, 2-night trip
8/10 Very good
8 August 2024
Can't beat this location
Fantastic location, parking just up the street (my low van doesn't like the very cobbled car park).
Food great, staff great. Lots of cool extras like dryrobe and beach bag in room.
Nicola
Nicola, 1-night trip
10/10 Exceptional
30 December 2022
Fab stay, lovely staff, great food and wonderful sea views from the room.
Alan
Alan, 2-night trip
10/10 Exceptional
6 August 2024
Relaxing stay
Couple of days break to unwind and recharge our batteries.
Room was clean and nothing was too much trouble.