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All properties in Niagara Falls (and vicinity), Canada, Ontario, Canada

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

3-star hotel with outdoor pool, near Fallsview Casino

  • Free WiFi and free parking

Image gallery

  • Pool
  • Pool
  • Pool
  • Executive Room, 1 King Bed, Non Smoking - Bathroom
  • Pool
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5339 Murray St, Niagara Falls (and vicinity), Canada, L2G2J3, ON, Canada
8.0.Very good.
  • My wife and I stayed in this hotel early Sept 2018. I booked this hotel after reading the…

    Sep 2, 2018

  • Good

    Jun 11, 2021

See all 1,940 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Easy parking
Convenient
Dining options
Safe
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 122 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • 24-hour fitness center

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping

What’s around

  • In Fallsview
  • Fallsview Casino - 1 min walk
  • Skylon Tower - 7 min walk
  • Clifton Hill - 16 min walk
  • Horseshoe Falls - 17 min walk
  • Casino Niagara - 19 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking (LEISURE)
  • Executive Room, 1 King Bed, Non Smoking
  • Standard Room
  • Room, 1 King Bed, Non Smoking (with shower)
  • Room, 1 King Bed, Accessible, Non Smoking (Wheelchair)
  • Room, 1 Queen Bed with Sofa bed, Non Smoking
  • Room, 1 Queen Bed, Accessible (Wheelchair)

Location

5339 Murray St, Niagara Falls (and vicinity), Canada, L2G2J3, ON, Canada
  • In Fallsview
  • Fallsview Casino - 1 min walk
  • Skylon Tower - 7 min walk

What’s around

Landmarks

  • In Fallsview
  • Fallsview Casino - 1 min walk
  • Skylon Tower - 7 min walk
  • Clifton Hill - 16 min walk
  • Horseshoe Falls - 17 min walk
  • Casino Niagara - 19 min walk
  • Fallsview Indoor Waterpark - 20 min walk
  • Rainbow Bridge - 23 min walk
  • Legends on the Niagara - 4.2 mi / 6.7 km
  • Fashion Outlets of Niagara Falls - 8 mi / 12.9 km

Getting around

  • Buffalo Niagara Intl. Airport (BUF) - 43 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 20 min drive
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 5 min drive
  • Niagara Falls Station - 5 min drive
  • Niagara Falls Station - 10 min drive

At a glance

Hotel size

  • This hotel has 122 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-2:00 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service

Things to do

  • Indoor pool
  • Outdoor pool
  • 24-hour fitness facilities
  • Spa tub

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • Chinese
  • English
  • Italian

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Cable/satellite TV channels

Stay connected

  • Free newspaper
  • Free WiFi

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Cocos - This theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Small print

Also known as

  • Holiday Inn Hotel Niagara Falls Falls
  • Holiday Inn Niagara Falls By The Falls
  • Holiday Inn Niagara Falls - By The Falls, an IHG Hotel Hotel
  • Holiday Inn Niagara Falls Falls
  • Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
  • Holiday Inn Niagara Falls Falls Hotel
  • Niagara Falls Holiday Inn
  • Holiday Inn Niagara Falls By The Falls

Optional extras

Rollaway beds are available for CAD 10.0 per night

Full breakfast is offered for an extra charge of CAD 12.95 per person (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Resort fee: CAD 8.98 per accommodation, per night
  • A damage deposit of CAD 100 will be collected before check-in.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Holiday Inn Niagara Falls - By The Falls, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool and an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - 2:00 AM. Check-out time is noon.
  • Yes, Cocos offers alfresco dining. Nearby restaurants include My Cousin Vinny's (5-min walk), CopaCabana Brazilian Steak House (5-min walk), and The Keg Steakhouse + Bar (6-min walk).
  • No, this hotel doesn't have a casino, but Fallsview Casino (1-min walk) and Casino Niagara (19-min walk) are both nearby.
  • Holiday Inn Niagara Falls - By The Falls, an IHG Hotel has an outdoor pool and a 24-hour fitness center, as well as a spa tub.
8.0.Very good.
  • 10.0.Exceptional

    GREAT Hotel

    pablo, 2 night family trip, Jun 4, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    No guarantee for booked by Hotels app

    It was me and my wife and we booked room for king bed but when we entered the room we found out there are 2 queen beds. The receptionist told us because we booked by hotels app there is no guarantee for our requests.

    Albeir, 1 night trip, May 29, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    cannot beat the location...but....

    1. there was dental floss on the floor that wasn't mine..ditto a LOT of blonde hair 2. NO HOT WATER 3. NO water pressure 4. I had to pay a RESORT FEE when there was nothing .. repeat NOTHING resort-ish there. 5. key continually did not work

    Janet, 2 night trip, Apr 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Cozy room

    Very friendly staff Very clean room n comfortable

    Sabrina, 1 night trip with friends, Apr 4, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Should not be called a Holiday Inn

    Price is too high for where your staying. Hotel is old slap the name holiday inn on it so it looks like it’s like the rest but it’s not. No Little dining table in the room with chairs. Considering we were in lockdown there was no where to eat supper breakfast or lunch. A little wee tiny end table beside the chair doesn’t help. I was told the pizza downstairs was amazing. No it wasn’t. Not really any sauce on it .not really any cheese on it .tasted like it came out of a box.Should have stayed at the Marriott. That’s where we originally booked but our friends were staying at the Holiday Inn we changed our booking. For five dollars more a night could’ve stayed there. Will never be back to the holiday inn.

    Kelly, 2 night trip, Apr 3, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Cleanliness

    There are lots of hairs in the washroom especially in the bath tub and on the floors..Looks like they did not do a quality check. They should vacuum all the corners of the washroom floors. There are also stains on the sheets. The garbage containers are dirty and sticky. Poor cleanliness.

    1 night family trip, Apr 3, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    The reception at night when I checked in was really niceeeee But other staff may not that nice. Also I think the deco is a bit old and the tap was broken when I turn on

    1 night trip, Apr 2, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Tv and room telephone didn’t work Too much noise and uncomfortable

    Michele, 1 night trip, Mar 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very close to restaurants walking distance to see the falls and parking available on site. The staff is also very accomodating.

    1 night family trip, Mar 22, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Day trip

    Nice to get away for the day

    Gary, 1 night trip, Mar 22, 2021

    Verified Hotels.com guest review

See all 1,940 reviews