2/10 Poor
14 January 2023
Nightmare .....Thieves and scammers.!
We rent this property for our wedding, I got a photo session in here and stay the night with my wife after our wedding.
When we arrive one of the Tv´s was broken, when we did our checkout they told us we will need to pay for the TV (Which was already broken). Manager of the property was charging us $8,000 for it and wouldn´t let us go.
After I asked for the pictures of the property previous our arrival I was able to show them it was their fault.
They also claim a girl leave our apartment at 7 am crying saying the TV was broken. (Wich was clearly a fraud, It was me and my wife only, there´s no security on the building and they claim she left our apartment) Once we prove the TV was already broken they just drop all the lies they were saying previously.
They gave us a lot of trouble on such a special day for us, will never stay with them in the future and won´t recommend to anyone.
Enrique
Enrique, 2-night trip
Verified Hotels.com guest review