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Novotel Citygate Hong Kong

4.0 star property
Mountain Tung Chung hotel with 3 restaurants, connected to a shopping centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Citygate Hong Kong

City view
Exterior
Seasonal outdoor pool
Exterior
Minibar, in-room safe, desk, blackout curtains

Reviews

8.4 out of 10

Very good

Popular amenities

  • Airport transfer
  • Parking available
    Parking available
  • Gym
    Gym
  • Bar
    Bar
  • Electric vehicle charging point
    Electric vehicle charging point
  • Connecting rooms available
    Connecting rooms available
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Breakfast available
  • Free airport shuttle
  • Fitness centre
  • Valet parking
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • 7 meeting rooms
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The price is S$170
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Twin Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Superior Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Suite, 1 King Bed (Executive)

Minibar, in-room safe, desk, blackout curtains

Premier Suite, 1 King Bed (Executive)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
  • 57 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Standard Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Room, 1 Queen Bed (Executive)

Minibar, in-room safe, desk, blackout curtains

Premier Room, 1 Queen Bed (Executive)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Accessible

Minibar, in-room safe, desk, blackout curtains

Family Room, Multiple Beds, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
  • 56 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Room, 2 Single Beds (Executive)

Minibar, in-room safe, desk, blackout curtains

Premier Room, 2 Single Beds (Executive)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

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includes taxes & fees
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About the area

Map
51 Man Tung Road, Tung Chung, 0

What's nearby

  • Tung Chung New Development Ferry Pier - 8 min walk - 0.7 km
  • Citygate Outlets - 9 min walk - 0.7 km
  • Tung-O Ancient Trail - 4 min drive - 3.5 km
  • Tung Chung Fort - 5 min drive - 3.4 km
  • AsiaWorld-Expo - 7 min drive - 5.9 km

Getting around

  • Hong Kong International Airport (HKG) - 8 min drive
  • Macau (MFM-Macau Intl.) - 60 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 69 min drive
  • Hong Kong Airport Station - 8 min drive
  • Hong Kong AsiaWorld Expo Station - 9 min drive
  • Hong Kong Tung Chung Station - 13 min walk
  • Free airport shuttle

Restaurants

  • ‪Tasty Congee & Noodle Wantun Shop - ‬15 min walk
  • ‪星巴克 - ‬8 min walk
  • ‪太平洋咖啡 - ‬10 min walk
  • ‪Outback Steakhouse - ‬15 min walk
  • ‪Jasmine 八月花 - ‬15 min walk

About this property

Novotel Citygate Hong Kong

Novotel Citygate Hong Kong is just 3 mi (4.9 km) from the airport and offers a free shuttle at scheduled times. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Essence, one of 3 restaurants, which serves international cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a fitness centre and a children's pool are other highlights. The helpful staff and airport proximity get great marks from fellow travellers.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

At a glance

Hotel size

  • 440 rooms
  • Arranged over 23 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: 5:30 AM
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
  • It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorisation upon arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (15 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free wired internet access in rooms

Parking

  • On-site self-parking (HKD 250 per day)
  • On-site valet parking (HKD 250 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Free airport shuttle from 6 AM to 11:30 PM

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10 AM on weekdays and 6:30 AM–11 AM on weekends
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's pool

Working away

  • 7 meeting rooms
  • Computer station
  • Conference space (4790 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2006
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness centre
  • Seasonal outdoor pool
  • Shopping centre on-site
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Lift door width (centimetres): 102
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Alarm clock
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free wired Internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Essence – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
Olea – This restaurant specialises in Italian cuisine and serves brunch, lunch and dinner. Open daily.
Andante – This bar specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: HKD 800.00 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately HKD 140 to 206.8 for adults and HKD 103.4 to 103.4 for children

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 December to 31 March:
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for HKD 550.0 per day

Parking

  • Self-parking costs HKD 250 per day
  • Valet parking costs HKD 250 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from March to October

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Citygate Hong Kong Novotel
Citygate Novotel
Citygate Novotel Hong Kong
Hong Kong Citygate Novotel
Hong Kong Novotel Citygate
Novotel Citygate
Novotel Citygate Hong Kong
Novotel Citygate Hotel
Novotel Citygate Hotel Hong Kong
Novotel Hong Kong Citygate
Novotel Citygate Hong Kong Hotel Hong Kong
Novotel Hong Kong Airport
Novotel Citygate Hong Kong Hotel Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel Tung Chung

Frequently asked questions

Does Novotel Citygate Hong Kong offer free cancellation for a full refund?
Yes, Novotel Citygate Hong Kong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Citygate Hong Kong?
Yes, there's a seasonal outdoor pool and a children's pool.
Are pets allowed at Novotel Citygate Hong Kong?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Novotel Citygate Hong Kong?
Yes. Self-parking costs HKD 250 per day. Valet parking costs HKD 250 per day. Electric car charging is available.
Is an airport shuttle service offered by Novotel Citygate Hong Kong?
Yes, a free airport shuttle is available from 6 AM to 11:30 PM at scheduled times.
What are the check-in and check-out times at Novotel Citygate Hong Kong?
Check-in start time: 2 PM; check-in end time: 5:30 AM. Check-out time is noon. Contactless check-out is available.
What is there to do at Novotel Citygate Hong Kong and nearby?
Novotel Citygate Hong Kong has a seasonal outdoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near Novotel Citygate Hong Kong?
Yes, there are 3 on-site restaurants, featuring international cuisine.
What's the area around Novotel Citygate Hong Kong like?
Novotel Citygate Hong Kong is a short 8-minute drive from Hong Kong International Airport (HKG) and 8 minutes' walk from Tung Chung New Development Ferry Pier.

Novotel Citygate Hong Kong Reviews

Reviews

8.4

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Yuen Ting, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Novotel Tung Chung,old rooms
Novotel Tung Chung is a great location and loads of shops/restaurants nearby as well as easy access to MTR and airport.Hotel shuttle bus driver from the airport on the 6th Nov really nice and helpful. Disappointed with the room,looks like it had it been renovated since the hotel opened. Furniture tatty and stains on the carpet and very dated concept.
Nigel, 2-night trip
Verified Hotels.com guest review

8/10 Very good

VINCENT, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great for pre-flight stay.
The service staff at reception and the premium lounge were excellent! They were highly proficient in Chinese, English and even Japanese and very friendly. The Citygate outlets shopping mall offered many places to shop and eat and to simply pass the time. I thoroughly enjoyed my stay in this hotel for my pre-flight stay. Highly recommended.
David, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Bad Check-in
A message from the hotel promised, if I check-in on line with an estimated time of arrival, that I would have an enhanced check-in experience and room keys ready on arrival. I checked in on line, but I did not get my room keys on arrival (more like 20 minutes later) and I had a terrible check-in experience. Would not be going to a Novotel anytime soon, even though the Sofitel brand, from the same Accor Hotels, is one of my favorite hotel brands. That said, the hotel was very clean, the bed was comfortable, and it was pretty quiet once I was inside the room. If not for the ngative check-in experience, this may be an acceptable airport hotel.
William, 1-night trip
Verified Hotels.com guest review

2/10 Poor

POH PHENG, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thomas, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Will visit again
Hotel located at shopping center, Citygate, with MTR. Beautiful view of the cable car over the mountain and gorgeous colorful sunset in our room. Breakfast buffet was good variety.
Irene, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

I did not stay as I inputted the wrong date. They did not allow changes and it is a shame even though I intended to stay if they allow the changes.
Kammy Kam, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jenny, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good service, clean room. Can include YouTube or Netflix for tv channels. Limited channels. Can include more sockets and charging ports especially near the beds. Can include ice dispensing machine along the corridor.
4-night family trip
Verified Hotels.com guest review

8/10 Very good

Dilipraj, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

HK transit
Best location for airport transit passengers.
Maria Gina, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Jennifer, 1-night trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gerard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ching Koo, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle Angelli, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

J A, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel
Very good choice for an early flight
wai heung, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Shirley, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Arya was fantastic for in helping us with our reservation after our flight was cancelled
Fabio, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Stopover
We got complimentary cable car tickets and a little cupcake with a greeting card for my wife's birthday. Thank you very much!
Noel D, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Top floor
We were upgraded to the top floor, more space with a nice view. We found the bed a little hard and there was a sewer smell in the WC. The airport shuttle and the convenient location (to dining, shopping and MRT) is the reason we stay here. Service is also friendly.
Noel D, 1-night trip
Verified Hotels.com guest review

8/10 Very good

I liked how the hotel has a buffet, that is very nice.
Jenny, 1-night family trip
Verified Expedia guest review