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Sheraton Haikou Hotel

4.5 star property
Luxury hotel with outdoor pool, connected to the convention centre, near Holiday Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Haikou Hotel

Exterior
Property amenity
Lobby
Lobby
Premium bedding, down duvets, free minibar items, in-room safe

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Connecting rooms available
  • Pool
  • Free parking
  • Gym
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • Hot springs
  • Breakfast available
  • Free shopping centre shuttle
  • Fitness centre
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Children's club

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Children's club (surcharge)
  • Playground on-site
  • Connecting/adjoining rooms available
The price is S$124
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Family Suite, 2 Bedrooms, Balcony

Premium bedding, down duvets, free minibar items, in-room safe

Family Suite, 2 Bedrooms, Balcony

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
HDTV
  • 86 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Premium bedding, down duvets, free minibar items, in-room safe

Superior Room, 1 King Bed, Ocean View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
HDTV
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Ocean View

Premium bedding, down duvets, free minibar items, in-room safe

Superior Room, 2 Single Beds, Ocean View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
HDTV
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Balcony, Ocean View

Premium bedding, down duvets, free minibar items, in-room safe

Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
HDTV
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Balcony, Ocean View

Premium bedding, down duvets, free minibar items, in-room safe

Room, 2 Single Beds, Balcony, Ocean View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
HDTV
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Suite, 1 King Bed, Balcony, Ocean View

Premium bedding, down duvets, free minibar items, in-room safe

Grand Suite, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
HDTV
  • 132 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom, Balcony, Ocean View

Premium bedding, down duvets, free minibar items, in-room safe

Premier Suite, 1 Bedroom, Balcony, Ocean View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
HDTV
  • 176 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Premium bedding, down duvets, free minibar items, in-room safe

Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
HDTV
  • 88 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Balcony, Ocean View

Premium bedding, down duvets, free minibar items, in-room safe

Family Suite, 2 Bedrooms, Balcony, Ocean View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
HDTV
  • 131 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, Multiple Beds, Balcony, Ocean View

Premium bedding, down duvets, free minibar items, in-room safe

Presidential Suite, Multiple Beds, Balcony, Ocean View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
HDTV
  • 352 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Balcony, Garden View

Premium bedding, down duvets, free minibar items, in-room safe

Room, 1 King Bed, Balcony, Garden View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
HDTV
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Balcony, Garden View

Premium bedding, down duvets, free minibar items, in-room safe

Room, 2 Single Beds, Balcony, Garden View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
HDTV
  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Sports facility

Hilton Haikou

Pool
Spa
Free parking
Internet access
8.4 out of 10, Very good, (109)
The price is S$124
includes taxes & fees
22 Dec - 23 Dec
Hilton Haikou
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About the area

Map
136 Bin Hai Road, Xiuying District, Haikou, Hainan, 570311

What's nearby

  • Holiday Beach - 14 min walk
  • Hainan International Convention and Exhibition Center - 4 min drive
  • Hainan West Coast Golf Course - 7 min drive
  • Meishi Mayflower International Golf Club - 8 min drive
  • Haikou Arcade Street - 18 min drive

Getting around

  • Haikou (HAK-Meilan Intl.) - 45 min drive
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)
  • Free shopping centre shuttle

Restaurants

  • ‪相约酒吧 - ‬7 min drive
  • ‪珍妮酒吧鱼庄 - ‬5 min drive
  • ‪向红大酒店 - ‬7 min drive
  • ‪优拉休闲吧连锁 - ‬7 min drive
  • ‪一元小食 - ‬8 min drive

About this property

Sheraton Haikou Hotel

Sheraton Haikou Hotel is a great choice for your beach stay in Haikou, putting you near activities such as surfing/body boarding, waterskiing and sailing. The outdoor pool provides a splash of fun, and guests can also take advantage of a fitness centre. Breeze, one of 3 restaurants, offers ocean views and serves breakfast, lunch and dinner. A bar/lounge, a children's pool and a children's club are other highlights at this luxurious hotel. Fellow travellers say good things about the room service.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 341 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: noon
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Train station shuttle on request (available at scheduled times)*

Off-site

  • Free shopping centre shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Local/corner shop

What to do

  • Basketball
  • Hot springs
  • Shopping
  • Pool table
  • Beach access
  • Sailing nearby
  • Surfing/body boarding nearby

Working away

  • Business centre
  • 5 meeting rooms
  • Conference centre (16146 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Piano
  • Fitness centre
  • An outdoor pool
  • Shopping centre on-site
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairwells
  • Hand-held shower heads
  • Closed-captioned TV
  • Portable bath seats
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Grab bar in shower
  • Roll-in shower
  • Transfer shower
  • Lever door handles
  • Wheelchair-width doorways
  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Stocked minibar (select free items)
  • Electric kettle
  • Dressing gowns and slippers
  • Children's slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Balcony
  • Separate dining area

Freshen up

  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations

Special features

Spa

There are 6 hot springs open between 8:00 AM and 10:00 PM.

Dining

Breeze – Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Jade – Overlooking the garden, this restaurant serves lunch and dinner. Open daily.
&More by sheraton – This lobby lounge overlooks the ocean and pool. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 182 per person

Children & extra beds

  • Rollaway beds are available for CNY 230.0 per night
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Hot springs access available from 8:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a security system and a deadlock on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Haikou Resort
Haikou Sheraton
Haikou Sheraton Resort
Sheraton Haikou
Sheraton Haikou Resort
Sheraton Resort Haikou
Sheraton Haikou Hotel Haikou
Sheraton Haikou Resort Hainan, China
Sheraton Haikou Hotel Hainan China
Sheraton Haikou Hotel Hotel
Sheraton Haikou Hotel Haikou
Sheraton Haikou Hotel Hotel Haikou

Frequently asked questions

Does Sheraton Haikou Hotel offer free cancellation for a full refund?
Yes, Sheraton Haikou Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Haikou Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Sheraton Haikou Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sheraton Haikou Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Sheraton Haikou Hotel?
Check-in start time: 3 PM; check-in end time: noon. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Sheraton Haikou Hotel and nearby?
Have fun with nearby activities such as sailing, body boarding and waterskiing. Additional recreation on-site includes basketball and hot springs. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and a garden.
Are there restaurants at or near Sheraton Haikou Hotel?
Yes, there are 3 on-site restaurants, featuring al fresco dining and garden views.
Does Sheraton Haikou Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sheraton Haikou Hotel like?
Sheraton Haikou Hotel is located on the Strip in Xiuying, a short 14-minute walk from Holiday Beach.

Sheraton Haikou Hotel Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Poor

Kamili, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sheraton Haikou
Huge hotel, great service. Right on the beach but you have to walk a bit to get to the Sandy beach part as rocks right in front of hotel. Nice spa. Bikes available for hire
Halima, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Stayed here for business
The hotel is probably aiming mostly for the beachfront resort vibe. My room was huge, airy, with a great balcony, and a comfortable bed. The pool and hot tubs were nice, when they were open, but didn't care much for the restaurant quality for dinner (the Chinese place, every other similar meal in Hainan that I had was far better). Breakfast was a huge multi-cultural spread, but ran out of plates and working espresso machines on the weekend. After 10pm the pool has signs that say "closed, swim at your own risk" but they mean the first part (closed) and not that you can swim (yelled at). So, I liked it, there are some criticisms above, but it's a nice place and the weekday pricing was quite good.
Michael, 3-night business trip
Verified Hotels.com guest review

6/10 Good

little bit disappointed for the chain of Sheraton
well is a nice around hotel but facilities are kind of little outdated and most the food in the hotel is overprice. staff are very kind but somewhat they are working very slow.
3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Definitely an older resort but seems like they’re in the process of renovating it slowly. Regardless it is located right by the water and has a nice infinity pool surrounded with lush greens that makes it a comfortable get away. The breakfast was also great and had many options.
View from the terrace.
3-night family trip
Verified Hotels.com guest review

8/10 Very good

Peiyan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

See Nam, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Spacious building, beautiful hallway, nice beach, beautiful street!
Steve, 2-night family trip
Verified Expedia guest review

8/10 Very good

delightful stay
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

6/10 Good

NICE HOTEL CLOSE TO BEACH
I HAD BOOKED THREE ROOMS FOR ME AND MY FAMILY. HOWEVER, THEY WOULDN'T BE ABLE TO ARRANGE ROOMS TOGETHER. THIS HOTEL HAS EAST WING AND WEST WING AND THE WINGS ARE NOT CONNECTED ON SOME FLOORS. THIS IS A BIT TROUBLESOME SINCE WE HAVE KIDS. THE CHINESE RESTAURANT WAS VERY SLOW SERVING FOOD. THE BEACH WAS NOT SETUP AS THE PICTURE SHOWN. NO BEACH UMBRELLA AND CHAIR AND LIFE GUARD....
Verified Expedia guest review

8/10 Very good

Nice place to kick back and relax
I came here with my partner to spend some time alone. And I think the hotel was perfect for the purpose. The room was reasonably priced, while it was comfortable and clean. The environment was peaceful and quiet to allow for plenty of time to reflect and relax. The facilities weren't wide in variety but sufficient. The hotel tried their best to provide good customer service. The English level on the whole was a bit weak, but those key points of contact were very helpful and courteous. The funny thing I found was that communication by Cantonese was a lot more smoother than with English. The speed at which the food is served in the restaurant can be a bit slow, so it is not really a place for a rush or quick bite. I think the in restaurant speed was almost the same as the room service timing. The location is far from the city and the airport, so be prepared to arrange a private driver or spend a little bit on taxis. That is why the location is good for rest and relaxation.
Verified Expedia guest review

4/10 Fair

Not so great
Hotel is kind of run down but perhaps that is to be expected in China with so much humidity. Jade restaurant was awful. Breeze buffet was okay. Breakfast buffet are best. Pool okay, beach is pretty sad. Staff is okay. Not much English spoken. The room was very nice and comfortable and well taken care of.
Verified Expedia guest review

6/10 Good

poor service!
The hotel itself is good but the staff quality is poor!!!!!!!!! nothing seemed to be going right with my stay in the hotel. Poor service at the lobby cafe when we had our high tea. No one seems to be able to speak English. It is hot inside the restaurants! Internet access is not free even it is not wifi service! There is nothing in the hotel neighbourhood.........oh well.....not a pleasant stay! The best thing is the pool. When charging such a high price for a nite's stay, it is not worth the money!
Verified Hotels.com guest review

10/10 Exceptional

A Must Stay on Haikou, Hainan, China
Beautiful Hotel. We wished we had been able to stay more than one night. The rooms are lovely, with a deep jetted tub and separate spacious shower. The beds in China are known to be rock hard; these were better and we got a comfortable night's sleep. The grounds are tropically beautiful. Many pools and hot tubs for guests to enjoy. We enjoyed the evening entertainment while having a drink in their lounge/lobby. Kudos to one of the young gentleman employees named Edison. He answered many questions for us and even handled getting us tickets for the train to Sanya. We would definitely recommend this hotel for beauty and service. And through Hotels.com, the price was outrageously affordable!
Verified Hotels.com guest review

10/10 Exceptional

First class hotel
Hainan has been labeled China's Hawaii, and on a recent business trip to Guangzhou, I decided to spend the weekend in Haikou (about a 1 hr flight from Guangzhou). While Hainan and Haikou does not come close to Hawaii either in beauty or amenities, the Sheraton Haikou Resort, located on Holiday Beach, a 3 mile long beach to the west of Haikou, is a world-class resort. The grounds are beautifully landscaped. with easy access to the beach. The rooms are nicely decorated and have many touches one would expect to find in a luxury boutique hotel (e.g. free standing "designer" bathtub). Good restaurants, and one of the best breakfasts I've had while in China. The spa has a mineral hot spring that's fed from a source 700 meters below the ground.
Verified Expedia guest review

10/10 Exceptional

Hainan's Little Known Secret
Sheraton resort Haikou is a surprisingly comfortable, well kept, 5 star accommodation. It's people are friendly, attentive, and make sure your stay is a pleasant one. English is spoken by much of the staff which makes it nice if your Chinese is limited. It has an excellent pool area, beach and more. We will definitely make a return trip.
Verified Expedia guest review

6/10 Good

Jing, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Limite pour avoir des informations.
christian, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

房间隔音较差。
HaoHsin, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

去看花花演唱會選了這家，很漂亮的酒店
3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

sauberes Hotel, guter Service, haben ein update bekommen, western Frühstück nicht so reichhaltig - eine käsesorte und keine Wurst.
Adem, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Expedia guest review

8/10 Very good

3-night trip
Verified Expedia guest review

10/10 Exceptional

泳池太捧了
很舒適的酒店，很優美的環境，泳池太捧了！附近有遠大購物中心，大型超市，食店應有盡有，很理想！
Ng, 1-night family trip
Verified Hotels.com guest review