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Sofitel Haikou

Property class: 5 and above
Luxury Haikou hotel with full-service spa, connected to a shopping centre

Choose dates to view prices

In the heart of Haikou, Sofitel Haikou offers a luxurious oasis with an onsite spa for body scrubs and massages. Treat yourself to international cuisine at KWEE ZEEN or unwind in the coffee shop/cafe, surrounded by lush gardens. The multilingual staff is always ready to help.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • 6 meeting rooms
  • Meeting rooms

For families (6)

  • Free cots/infant beds
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is S$127
includes taxes & fees
9 Sept - 10 Sept

Why we love this property

Work meets wellness
Centrally located in the business district, this hotel features six meeting rooms. Guests can enjoy spa treatments and sauna relaxation after work.
Worldly dining choices
Discover 2 restaurants serving international and Chinese cuisine. Indulge in buffet breakfast, enjoy private dining, or unwind at the cafe and bars.
Spa and wellness bliss
A full-service spa offers daily treatments from aromatherapy to facials. A sauna and fitness room await, while a garden provides serene moments.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for JUNIOR SUITE, Club Millesime Access,1 King Bed, Ocean View

Down duvets, minibar, in-room safe, desk

JUNIOR SUITE, Club Millesime Access,1 King Bed, Ocean View

  • Ocean view
  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for LUXURY CLUB ROOM, Club Millésime Access,1 King Bed, City View

A modern hotel room with a large bed, a desk, a TV, and a city view.

LUXURY CLUB ROOM, Club Millésime Access,1 King Bed, City View

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for LUXURY MAGNIFIQUE ROOM, Club Millésime Access, 1 King Bed, Bay View

A modern hotel room with a large bed, a desk, a chair, and a view of a cityscape.

LUXURY MAGNIFIQUE ROOM, Club Millésime Access, 1 King Bed, Bay View

  • Partial ocean view
  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 1 King Bed, City View

Down duvets, minibar, in-room safe, desk

Luxury Room, 1 King Bed, City View

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 2 Single Beds, City View

A modern hotel room with two beds, a desk, and a large window offering a city view.

Luxury Room, 2 Single Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for PRESTIGE SUITE, Club Millesime Access,1 King Bed, Ocean View

A modern bathroom with a large bathtub, a vanity with a mirror, and a view of the city and sea.

PRESTIGE SUITE, Club Millesime Access,1 King Bed, Ocean View

  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for LUXURY CLUB ROOM, Club Millésime Access, Twin Beds, City View

A modern hotel room with two beds, a desk, and a large window offering a city view.

LUXURY CLUB ROOM, Club Millésime Access, Twin Beds, City View

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Luxury Room King Ocean View

A modern hotel room with a large bed, a desk with a computer, a chair, and a view of the sea.

Luxury Room King Ocean View

  • Sea view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 1 Queen Bed, Sea View

A modern hotel room with a large bed, a desk, and a view of a cityscape.

Luxury Room, 1 Queen Bed, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Room, 1 King Bed, Ocean View

Down duvets, minibar, in-room safe, desk

Luxury Room, 1 King Bed, Ocean View

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About the area

Map
105 Binhai Ave, Longhua District, Haikou, Hainan, 570100

What's nearby

  • Haikou Century Bridge - 4 min drive - 4.0 km
  • People's Park - 4 min drive - 4.3 km
  • Hainan University - 5 min drive - 5.4 km
  • Haikou Arcade Street - 5 min drive - 5.4 km
  • Haikou Clock Tower - 6 min drive - 6.1 km

Getting around

  • Haikou (HAK-Meilan Intl.) - 33 min drive

Restaurants

  • 麦当劳 McDonald's
  • ‪Pizza Hut 必胜客 - ‬17 min walk
  • ‪Provence Restaurant 普洛旺斯餐厅 | 西式牛排法国餐厅 | - ‬16 min walk
  • Lounge Bar
  • ‪香格丽娜 - ‬3 min drive

About this property

Sofitel Haikou

  • Sofitel Haikou puts you within a 15-minute drive of Haikou Arcade Street and Hainan International Convention and Exhibition Center. You can visit the spa to indulge in massages, body wraps or aromatherapy, and international cuisine is served at KWEE ZEEN, which is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and an outdoor pool.

At a glance

DONE

Hotel size

    • 208 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site garage
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • 6 meeting rooms
  • Conference space (2583 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Designer shops on-site
  • Shopping centre on-site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Locally sourced food is prioritised
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Some profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Renewable energy used
  • Double-glazed windows
  • Uses some LED lighting
  • Waste recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Lockers available
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Step-free path to entrance
  • Area rugs in room
  • Tile flooring in room

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's dressing gowns
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Shower/bath combination
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 7 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

KWEE ZEEN – This restaurant specialises in international cuisine and serves lunch and dinner. Open daily.
On-site venue No. 2 – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
LEMON 1900 BISTRO BAR – This bistro serves lunch and dinner. Open daily.
On-site venue No. 4 – lobby lounge. Open daily.
GARDEN BAR TERRACE – On-site bar. Open daily.

Awards and affiliations

Eco-certified property
This property participates in China Green Hotel – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 168 to 168 per person

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:30 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property uses some solar energy. Some water is reused through a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Also known as

Sofitel Haikou Hotel
Sofitel Haikou HAIKOU
Sofitel Haikou Hotel HAIKOU

Frequently asked questions

Does Sofitel Haikou offer free cancellation for a full refund?

Yes, Sofitel Haikou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sofitel Haikou?

Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 7:00 AM to 10:30 PM.

Are pets allowed at Sofitel Haikou?

Sorry, pets aren't allowed, but service animals are welcome.

What are the check-in and check-out times at Sofitel Haikou?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Sofitel Haikou and nearby?

Sofitel Haikou has 2 bars, a spa and an outdoor pool, as well as a fitness centre and a garden.

Are there restaurants at or near Sofitel Haikou?

Yes, KWEE ZEEN offers international cuisine.

What's the area around Sofitel Haikou like?

Sofitel Haikou puts you in Longhua, in the heart of Haikou. Popular attractions include People's Park, which is 5 minutes away by car.

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Reviews

Sofitel Haikou Reviews

9.4

Exceptional

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

9.0

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Great location
Li, 2-night trip
Verified review

10/10 Exceptional

I stayed at Sofitel Haikou for a business trip and was thoroughly impressed. The hotel offers a perfect blend of luxury and functionality, ideal for business travelers. The room was spacious, clean, and well-equipped with a comfortable work desk and high-speed Wi-Fi. The staff were courteous, professional, and attentive to every detail. The breakfast buffet had a great variety of both Western and local options, which was a great way to start the day. Meeting facilities were top-notch, and the location was convenient for accessing the business district. After work, I appreciated the relaxing atmosphere at the lounge and the stunning ocean views. Highly recommend Sofitel Haikou for business travelers looking for comfort, convenience, and excellent service.
KLAW, 1-night trip
Verified review

10/10 Exceptional

My stay at Sofitel Haikou was exceptional as always. The rooms are high-tech, spotless, and very well maintained. It's a perfect blend of comfort and modern luxury. The staff are friendly, professional, and always ready to go the extra mile. I would like to express my heartfelt thanks to the service team on duty on 11 November 2025(around 9am–10am) for kindly arranging an early check-in and sending our luggages to our room within 10 mins. We had an early flight into Haikou and my mum was tired, so the thoughtful gesture was deeply appreciated. I also want to thank the service team on duty on 12 November (between 10am–12 noon). After checking out, I accidentally left my bag at the hotel, and the staff were incredibly helpful and efficient in locating it for me. Every experience at Sofitel Haikou has been nothing short of excellent. Thank you to the entire team for your warm hospitality and impeccable service. You truly made our stay memorable! Sofitel Haikou will definitely be my number 1 choice when I return to Haikou.
Mini walk in wardrobe
Washroom
Toilet
Shower area
Siew keow, 1-night trip
Verified review

10/10 Exceptional

All good, I am satisfied
Hovert, 2-night trip
Verified review

10/10 Exceptional

Cozy and clean, very nice!
Joanne, 1-night trip
Verified review

10/10 Exceptional

Cozy and convenient
Joanne, 1-night trip
Verified review

4/10 Fair

Our initial room felt quite old, and there was a strong smell of cigarette smoke. It appeared to be coming from another room, as the odour was even more intense in the corridor and near our door. Unfortunately, no action was taken after our first complaint. We were later upgraded to a club floor room, which was an improvement, though still not ideal. The hotel did provide an air purifier at no extra charge following the upgrade, which we appreciated. At times, we experienced long waits for the lift, and the location was not particularly convenient. Overall, we were quite disappointed with our stay and would not choose to return to this hotel.
Zhu Lianghan, 3-night trip
Verified review

6/10 Good

This is the newest hotel in Haikou and opened during the pandemic period. Had high expectations as I last visited in 2018 and this was still building and I stay at nearby Hilton Haikou. A few issues we had which is why we gave 3-star rating: 1. The hotel’s main lobby and breakfast at all day dining area was located at 35th and 34th floor respectively but the rooms are located at lower levels… very odd planning 2. The corridor way from lift lobby to rooms are designed using dark colors… makes it feel narrow and not so welcoming as we walked to our room. 3. Was on 24th floor also and some hotel guests smoking in their rooms even though it’s a non-smoking hotel and these inconsiderate guests left they room doors open allowing cigarette smoke to flow into corridor way. 4. I saw a couple of times housekeeping team passed by and nothing was done over the course of my 3D2N stay… therefore the 4-star ratings on staff service 5. While the hotel is only 3 years old and factoring the pandemic, condition of property pales in comparison to Hilton Haikou which we went over for dinner on 1 of the night during our stay. The next time we visit Haikou, unlikely we will stay at this hotel again… I have severe allergies issue and the cigarette smell given it’s central air conditioning gave me quite a bit of issue during my stay.
SIANG MING, 2-night trip
Verified review

10/10 Exceptional

全新的豪华酒店

全新的酒店，升级到尊尚客房，所有的一切都很好，海口首选
JIONG, 1-night trip
Verified review

10/10 Exceptional

Mang Tak, 1-night trip
Verified review

10/10 Exceptional

Ha, 1-night trip
Verified review

8/10 Very good

Denise, 1-night trip
Verified review

8/10 Very good

HANG CHI, 7-night trip
Verified review

10/10 Exceptional

Yu Chao, 3-night trip
Verified review

10/10 Exceptional

Tarik, 1-night trip
Verified review

10/10 Exceptional

meng deng, 4-night trip
Verified review

10/10 Exceptional

Sai Chu, 3-night trip
Verified review

10/10 Exceptional

Mei Lei, 3-night trip
Verified review

10/10 Exceptional

Melody, 2-night trip
Verified review

10/10 Exceptional

Yu, 2-night trip
Verified review

10/10 Exceptional

andre, 1-night trip