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L'Impérial Palace

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Imperial Suite | Terrace/patio
Reception
Privilege Queen Room | Premium bedding, minibar, in-room safe, desk
Daily buffet breakfast (EUR 27 per person)
Deluxe Lake Terrace Room | Premium bedding, minibar, in-room safe, desk

Overview of L'Impérial Palace

L'Impérial Palace

4.0 star property
Upmarket beach hotel with spa, near Lake Annecy
8.8 out of 10 Fabulous
8.8/10 Fabulous

820 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
Allée de L'Impérial, Annecy, Haute-Savoie, 74000
Main amenities
  • Daily housekeeping
  • Casino
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Conference centre
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • Lake Annecy - 17 min walk
  • Annecy Castle - 6 min drive

Getting around

  • Geneva International Airport (GVA) - 39 min drive
  • Chambery (CMF-Chambery - Savoie) - 41 min drive
  • St-Martin-Bellevue Station - 10 min drive
  • Pringy Station - 11 min drive
  • Annecy Station - 24 min walk
  • Area shuttle (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • Brasserie du Parc - 5 min walk
  • L'Amnésie - 6 min walk
  • Brasserie Saint Charles - 13 min walk
  • La Brasserie de l'Impérial - 1 min walk
  • Boulangerie Chevallier - 3 min walk

About this property

L'Impérial Palace

L'Impérial Palace features a casino and puts you a short five-minute drive from Lake Annecy. Guests can visit the spa to be pampered with massages, facials or body scrubs, and La Voile, one of 3 restaurants, serves French cuisine. A bar/lounge, a health club and a fitness centre are other highlights at this upmarket hotel. Fellow travellers say good things about the helpful staff and location.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 93 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 4 PM until noon
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site extended parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Transfers

  • Train station pickup*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Ecotours nearby
  • Boat tours nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Business centre
  • Meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1912
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • Swimming pool
  • Casino
  • Full-service spa
  • 7 casino gaming tables
  • 165 casino slot machines
  • Casino VIP room
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Cristal Spa has 6 treatment rooms, including rooms for couples. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. The spa is open daily.

Dining

La Voile – Overlooking the garden, this fine-dining restaurant specialises in French cuisine. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
La Brasserie du Parc – This restaurant specialises in French cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar.
La Rotonde du Casino – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Le Hip Bar – On-site bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.45 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 27 per person
  • Local area shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Facilities are accessible for an extra charge
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that children under 12 years old are only admitted to the spa from 4 PM to 6 PM.

Also known as

l Imperial Palace Annecy
l`Imperial Palace Hotel Annecy
L'Impérial
L'Impérial Palace
L'Impérial Palace Annecy
L'Impérial Palace Hotel
L'Impérial Palace Hotel Annecy
L'Impérial Palace Hotel
L'Impérial Palace Annecy
L'Impérial Palace Hotel Annecy

Frequently asked questions

Does L'Impérial Palace offer free cancellation for a full refund?
Yes, L'Impérial Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at L'Impérial Palace?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at L'Impérial Palace?
Yes, there's a pool.
Are pets allowed at L'Impérial Palace?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at L'Impérial Palace?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at L'Impérial Palace?
You can check in from 4 PM - noon. Check-out time is noon.
Is there an on-site casino at L'Impérial Palace?
Yes, the 4844 square-foot casino features 165 slot machines and 7 gaming tables.
What is there to do at L'Impérial Palace and nearby?
During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for boat tours. Additional recreation nearby includes casino gaming and ecotours. Indulge in a treatment at the spa and enjoy other amenities such as a casino and a sauna. L'Impérial Palace also has a steam room and a garden.
Are there restaurants at or near L'Impérial Palace?
Yes, there are 3 on-site restaurants, featuring French cuisine and garden views.
What's the area around L'Impérial Palace like?
L'Impérial Palace is a short 17-minute walk from Lake Annecy and 15 minutes' walk from Amours Bridge. Travellers love the hotel's prime location.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

8.9/10

Staff & service

8.7/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Great location, friendly staff, thoughtful additions in the rooms, for example use of hotel umbrellas!
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
Carlos, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing holiday
Thanks for everything
Shatha, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Darren T, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice place with very professional and friendly staff overlooking the beautiful lake of Annecy 10 mns walking from the Old City and the shopping area
Verified Expedia guest review

8/10 Very good

Everything was great . Just had an issue with the A/C. Winter started late and they still only had heater and no air conditioning. We complained to reception but they basically didn’t care to help. Thank you to Angelique we were able to get another room that was cooler. She also offered another one of the properties with Air conditioning. She was amazing and we stayed thanks to her.
Verified Orbitz guest review

8/10 Very good

Paul, 5-night trip
Verified Hotels.com guest review

4/10 Fair

5* hotel with 2* service
After a fabulous week in a hotel in Chamonix we found the Imperial palace to be very average, the standard of service in both the bar and for breakfast was terrible, being totally ignored by bar staff in a 5* hotel is not great and staff at breakfast spent the time setting up for lunch rather than tending to guests. Overall very overpriced
david, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Nader, 2-night trip
Verified Hotels.com guest review