Best Western Troy Hotel welcomes you near the Gateway Conference Center. Warm up by the fireplace in the lobby, or take a refreshing dip in the indoor pool after exploring nearby attractions like Edwardsville Arts Center and World's Largest Catsup Bottle. With free WiFi, laundry facilities, and helpful staff available 24/7 at both gym and business center.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Connecting rooms available
Gym
Non-smoking
Laundry facilities
Main amenities
Daily housekeeping
Indoor pool
24-hour fitness centre
24-hour business centre
Business centre
24-hour front desk
Air conditioning
Reception fireplace
Front desk safe
ATM/banking services
Vending machine
Self-serve laundry
Feel at home
Children stay free
Microwave
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Daily housekeeping
The current price is S$127
S$127
includes taxes & fees
11 Feb - 12 Feb
Room options
Available filters for rooms
Showing 11 of 11 rooms
View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Highlights
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
Sleeps 4
2 Queen Beds
View all photos for Suite, 2 Queen Beds, Non Smoking, Jetted Tub (Bunk beds)
Suite, 2 Queen Beds, Non Smoking, Jetted Tub (Bunk beds)
Highlights
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Spring-water bath
Shower/bath combination
Microwave
Sleeps 6
2 Queen Beds
View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor
Highlights
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Highlights
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
Sleeps 2
1 King Bed
View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)
Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)
Highlights
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Sofa bed
Private bathroom
Shower/bath combination
Jetted bath
Sleeps 4
1 King Bed
View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Highlights
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Highlights
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor
Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor
Highlights
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Accessible, Bathtub
Standard Room, 1 King Bed, Accessible, Bathtub
Highlights
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Microwave
Coffee/tea maker
Cable channels
28 sq m
Sleeps 2
1 King Bed
View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
Highlights
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Sofa bed
Private bathroom
Shower/bath combination
Microwave
Sleeps 4
1 King Bed
View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking
Standard Room, 1 King Bed, Accessible, Non Smoking
Lambert-St. Louis International Airport (STL) - 33 min drive
St. Louis Gateway Station - 22 min drive
Alton Station - 36 min drive
Restaurants
McDonald's - 14 min walk
Casey's General Store - 6 min drive
Bobby's Frozen Custard - 5 min drive
Cracker Barrel - 2 min walk
Fire-N-Smoke Wood Fired Kitchen - 4 min walk
About this property
Best Western Troy Hotel
Enjoy your visit to Troy with a stay at Best Western Troy Hotel. For a workout, you can visit the 24-hour fitness centre, or go for a morning swim at the indoor pool. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
65 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 21
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:30 AM–9:30 AM
Travelling with children
Children stay for free (see details)
Working away
24-hour business centre
Meeting room
Services
24-hour front desk
Laundry facilities
Luggage storage
Facilities
1 building/tower
Built in 2000
ATM/banking
Safe-deposit box at front desk
Fireplace in reception
24-hour fitness centre
An indoor pool
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
LED television
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Mini fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Renovations and closures
The property will be renovating from 1 January 2025 to 31 January 2025 (completion date subject to change). The following areas are affected:
Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Holiday Inn Express Hotel Troy
Holiday Inn Express Troy
Best Western Troy
Best Western Troy Hotel Troy
Best Western Troy Hotel Hotel
Best Western Troy Hotel Hotel Troy
Frequently asked questions
Is there a pool at Best Western Troy Hotel?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Best Western Troy Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Troy Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Troy Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM.
Is there an on-site casino at Best Western Troy Hotel?
No, this hotel doesn't have a casino, but FanDuel Sportsbook and Horse Racing (11-min drive) is nearby.
What is there to do at Best Western Troy Hotel and nearby?
Best Western Troy Hotel has an indoor pool and a 24-hour fitness centre.
Best Western Troy Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very good
27 January 2025
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
4 January 2025
Nice hotel at a good price.
Great hotel for the price. Friendly staff and good breakfast. Comfortable beds.
Carl
Carl, 1-night trip
Verified Hotels.com guest review
4/10 Fair
29 December 2024
Wouldnt stay here again.
Check in was fine, the front desk person was very nice. The room was dirty, still had trash and chargers left from previous occupants. When checking out had to wait for the person to come inside from smoking her cigarette. I know its not a 5 star place, but was disappointed in the lack of cleanliness.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
27 December 2024
Kevin
Kevin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 December 2024
Great for families with young kids
Excellent service, room was very well arranged for our small kids.
Rachel
Rachel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2024
KAY
KAY, 1-night trip
Verified Hotels.com guest review
6/10 Good
1 December 2024
John
John, 1-night trip
Verified Hotels.com guest review
2/10 Poor
28 October 2024
Aaron
Aaron, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 October 2024
Quiet.
PHILLIP
PHILLIP, 1-night business trip
Verified Travelocity guest review
10/10 Exceptional
24 October 2024
Quick check in, friendly staff, clean rooms.
PHILLIP
Verified Travelocity guest review
2/10 Poor
16 October 2024
"Best" Western?
Peeling, fraying wall coverings. Elevator door sticks. Pool water had a yellowish tint; looked like it needs a cleaning. Worst of all was the shower head. Appeared to have hard water mineral and dirt build-up. I've stayed at Best Western in the past. This is far from "Best".
Allen
Allen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 October 2024
Enjoyed our stay
Callie
Callie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
29 September 2024
Loved that the pool was open early!
April
April, 1-night family trip
Verified Expedia guest review
6/10 Good
27 September 2024
Fair to average accommodations, not worth cost but, when in need, any port in a storm. Nonsmoking-room smelled just smoked in, though linens were clean as was bathroom. no coffee pot or fridge in room. got good night's sleep in spite of this.
PHILLIP
PHILLIP, 1-night trip
Verified Travelocity guest review
8/10 Very good
24 September 2024
Good Hotel
Everything was fine . Clean, stocked and the biscuits and gravy were wonderful...
George
George, 1-night trip
Verified Hotels.com guest review
6/10 Good
22 September 2024
Average, did not service room although we stayed two nights
Randal
Randal, 2-night trip
Verified Expedia guest review
10/10 Exceptional
19 September 2024
Comfortable bed
William
William, 1-night trip
Verified Expedia guest review
6/10 Good
19 September 2024
Dingy dirty. Did not clean room daily
James
James, 3-night romance trip
Verified Expedia guest review
4/10 Fair
15 September 2024
Front desk worker was rude and charged my card multiple times. Said it would be back on my card in a little while. Went back to desk hours later to inform her that isn’t how lodging works with that account and I wouldn’t have access to those funds for 30 days. When I reminded her she said it would be back on my card in a little while she said she never said that. Extremely rude!!
Thomas
Thomas, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 September 2024
David
David, 1-night trip
Verified Expedia guest review
8/10 Very good
6 September 2024
Staff at check-in was very helpful and accommodating.
Good room for what we needed.
Linda
Linda, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
3 September 2024
The guy at the check in desk at like 10 at night was awesome! Really helped take the edge off of a long day of travel.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 September 2024
Michelle
Michelle, 2-night trip
Verified Hotels.com guest review
4/10 Fair
3 September 2024
Reserved a room for three nights. They did not once come in for cleaning service or bring new towels. I had to go to The front desk to get clean towels. The bathroom was filthy. After I told them the bathroom needed cleaned, they still did not do any cleaning service.