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InterContinental Pattaya Resort, an IHG Hotel

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Exterior
Private beach, white sand, sun-loungers, beach umbrellas
3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers

Overview of InterContinental Pattaya Resort, an IHG Hotel

UNESCO Sustainable Travel Pledge

InterContinental Pattaya Resort, an IHG Hotel

5.0 star property
Upmarket beachfront hotel with spa, near Walking Street

9.0/10 Superb

520 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
437 Phra Tamnak Road, Pattaya, Chonburi, 20150
Main amenities
  • Daily housekeeping
  • On a private beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Free shopping centre shuttle
  • 24-hour fitness centre
  • Sauna
  • Steam room
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)

Room options

About this area

What's nearby

  • In South Pattaya
  • Walking Street - 22 min walk
  • Pattaya Beach Road - 30 min walk
  • Pattaya Beach - 30 min walk
  • Jomtien Beach - 43 min walk
  • Central Festival Pattaya - 13 min drive
  • Dongtan Beach - 13 min drive
  • Terminal 21 Pattaya - 20 min drive

Getting around

  • Utapao (UTP-Utapao Intl.) - 54 min drive
  • Suvarnabhumi International Airport (BKK) - 80 min drive
  • Pattaya Tai Station - 17 min drive
  • Pattaya Station - 19 min drive
  • Sattahip Ban Huai Kwang Station - 28 min drive
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle

Restaurants

  • Grill Room & Wine Cellar - 10 min walk
  • Panorama Restaurant - 10 min walk
  • Coffee Break Pattaya - 17 min walk
  • Anytime Cafe - 19 min walk
  • Indian Rasoi - 3 min drive

About this property

InterContinental Pattaya Resort, an IHG Hotel

InterContinental Pattaya Resort, an IHG Hotel offers a private beach where you can enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll be within a 10-minute drive of Walking Street. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and Ayurvedic treatments. Elements Restaurant, one of 2 restaurants, serves Thai cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a rooftop terrace, a free kid's club and a poolside bar. The pool and helpful staff get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 156 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:30 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Free shopping centre shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • BBQs
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • On a private beach
  • Shopping
  • Golfing nearby
  • Parasailing nearby
  • Waterskiing nearby
  • Skydiving nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness centre
  • 3 outdoor pools
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • No plastic drinking straws
  • No plastic water bottles

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre

Languages

  • Chinese (Mandarin)
  • English
  • Thai

Room amenities

Be entertained

  • 40-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Amburaya Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 7 years old are not allowed in the spa.

Dining

Elements Restaurant – Overlooking the garden, this restaurant specialises in Thai cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Infiniti Restaurant – This beachfront restaurant specialises in international cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Latitude by the Beach – This beach bar specialises in international cuisine and only serves light fare. Happy hour is offered. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Deposit: THB 2000 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of THB 660 for adults and THB 330 for children (approximately)
  • Airport shuttle service is offered for an extra charge of THB 3500 per vehicle (one-way)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for THB 2000.0 per day

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 7 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) and Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

InterContinental Pattaya
Sheraton Pattaya Hotel
Pattaya Sheraton
Sheraton Pattaya Resort

Frequently asked questions

Does InterContinental Pattaya Resort, an IHG Hotel offer free cancellation for a full refund?
Yes, InterContinental Pattaya Resort, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at InterContinental Pattaya Resort, an IHG Hotel?
As of 6 December 2022, prices found for a 1-night stay for 2 adults at InterContinental Pattaya Resort, an IHG Hotel on 19 December 2022 start from S$187, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at InterContinental Pattaya Resort, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at InterContinental Pattaya Resort, an IHG Hotel?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at InterContinental Pattaya Resort, an IHG Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at InterContinental Pattaya Resort, an IHG Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by InterContinental Pattaya Resort, an IHG Hotel?
Yes, an airport shuttle is available. The charge is THB 3500 per vehicle one-way.
What are the check-in and check-out times at InterContinental Pattaya Resort, an IHG Hotel?
You can check in from 3:00 PM - 11:30 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at InterContinental Pattaya Resort, an IHG Hotel and nearby?
Have fun with activities such as parasailing, skydiving and waterskiing, and practise your swing at the nearby golf course. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. InterContinental Pattaya Resort, an IHG Hotel also has a private beach and a 24-hour fitness centre, as well as a sauna and a garden.
Are there restaurants at or near InterContinental Pattaya Resort, an IHG Hotel?
Yes, there are 2 on-site restaurants, featuring al fresco dining, Thai cuisine and garden views. Nearby restaurants include Grill Room & Wine Cellar (10-min walk), Panorama Restaurant (10-min walk) and Anytime Cafe (2 mi).
Does InterContinental Pattaya Resort, an IHG Hotel have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around InterContinental Pattaya Resort, an IHG Hotel like?
InterContinental Pattaya Resort, an IHG Hotel is a short 6-minute walk from Pattaya Exhibition and Convention Hall and 18 minutes' walk from Pattaya Pier.

Overall score and ratings

9.0

Superb

9.1/10

Cleanliness

9.0/10

Staff & service

8.7/10

Amenities

8.8/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Paul, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bancha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Charly, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointing. Very old resort with very average service. not baby friendly, no changing facilities anywhere!! Broken unsafe high chairs and no way to walk around the resort with a stroller, because of all the stairs and different levels. I chose this place based upon it being a family friendly hotel… was very difficult to get around anywhere. Was not impressed considering the cost.
Julia, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

jong hoo, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

El Hotel muy limpio, lindos jardines El check out fue muy malo, el personal muy poco agradable
Juan Pablo, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great property and service
Panipak, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Candace, 3-night trip
Verified Hotels.com guest review

6/10 Good

JEFF, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The property is absolutely beautiful but the staff and service is a bit sub par. In general, we found the staff to be less than friendly and unhelpful. Two notable incidents come to mind, the first being we asked front desk staff if our child could play in the playground and they said yes. A few minutes later a staffer in the kids center came and yelled at us to get out. I found that bizarre- why can’t my child play in a playground with two parents supervising? The last is I bought a meal package that covered breakfast and dinner. However at checkout they charged me full price for all meals. It took an hour of back and forth and finally I just paid the full bill. There was one guy working in the lobby and there were dozens of people trying to check in and get help so I just felt bad and paid. I’ve traveled across Thailand and this is the first negative experience I’ve had.
Laura, 2-night family trip
Verified Expedia guest review