10/10 Exceptional
30 August 2023
Bobby
Bobby, 2-night trip
Verified Hotels.com guest review
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Hard Rock Hotel Pattaya
4.5-star beach hotel with outdoor pool, near Pattaya Beach
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Hard Rock Hotel Pattaya
Photo gallery for Hard Rock Hotel Pattaya
Overview of Hard Rock Hotel Pattaya
8.8 out of 10 Fabulous
8.8/10 Fabulous
Property highlights
- Pool
- Spa
- Airport transfer
- Free parking
- Free WiFi
- Restaurant
429 M.9, Pattaya, Chonburi, 20150
Main amenities
- Daily housekeeping
- Near the beach
- 2 restaurants and bar/lounge
- Outdoor pool
- Breakfast available
- Fitness centre
- Sauna
- Steam room
- Children's pool
- Waterslide
- Pool bar
- 24-hour room service
For families
- Children stay free
- Free cots/infant beds
- Babysitting (surcharge)
- Children's pool
- Children's club (surcharge)
- Living room
Room options
View all photos for Deluxe Room, Non Smoking
Deluxe Room, Non Smoking
View all photos for Rock Royalty, Non Smoking, Sea View
Rock Royalty, Non Smoking, Sea View
View all photos for Rock Royalty, Non Smoking, City View
Rock Royalty, Non Smoking, City View
View all photos for Composer Suite, Non Smoking
Composer Suite, Non Smoking
View all photos for Roxtars Family Suite, Non Smoking, Sea View
Roxtars Family Suite, Non Smoking, Sea View
View all photos for Deluxe Room, Non Smoking, Sea View
Deluxe Room, Non Smoking, Sea View
View all photos for Roxstars Family Suite, Non Smoking, City View
Roxstars Family Suite, Non Smoking, City View
View all photos for Deluxe Room, Non Smoking, City View
Deluxe Room, Non Smoking, City View
View all photos for Producer Suite
Producer Suite
About this area
What's nearby
- In Central Pattaya
- Pattaya Beach - 6 min walk
- Pattaya Beach Road - 7 min walk
- Central Pattaya - 10 min walk
- Terminal 21 Pattaya - 18 min walk
- Walking Street - 27 min walk
- Ripley's Believe It or Not - 5 min drive
- Sanctuary of Truth - 8 min drive
- Tawaen Beach - 16 min drive
- Dongtan Beach - 20 min drive
- Jomtien Beach - 18 min drive
Getting around
Restaurants
- Jasmin's Cafe Pattaya - 8 min walk
- Hard Rock Cafe - 4 min walk
- อาหารตามสั่ง - 19 min walk
- Hopf Brew House - 18 min walk
- Bella Italia - 6 min walk
About this property
Hard Rock Hotel Pattaya
Languages
Chinese (Mandarin), English, Thai
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Check-in
Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.
At a glance
Hotel size
- 323 rooms
- Arranged over 10 floors
Arriving/Leaving
- Check-in time from 2:00 PM until midnight
- Minimum check-in age – 20
- Check-out time is noon
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival
- Halal set breakfast is available and must be requested in advance.
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 20
Children
- Children stay free when occupying the parent or guardian's room, using existing bedding
- Babysitting*
- Children's club*
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free on-site self-parking
- On-site parking is limited
Transfers
- Airport shuttle from 8:00 AM to 6:00 PM*
Other information
- Designated smoking areas
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
- 2 restaurants
- Bar/lounge
- Poolside bar
- Coffee shop
- Coffee/tea in a common area
- 24-hour room service
Travelling with children
- Children stay for free (see details)
- Children's club (surcharge)
- Children's pool
- Water slide
- Babysitting (surcharge)
- Children's menu
What to do
- Pool table
- Ping pong
- Beach nearby
Working away
- Business centre
- Meeting rooms
- Conference centre
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Limo or town car service
- On-site car hire
- Dry cleaning/laundry services
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Pool cabanas (surcharge)
- Pool loungers
- Pool umbrellas
Facilities
- 1 building/tower
- ATM/banking
- Safe-deposit box at front desk
- Garden
- Terrace
- Fitness centre
- An outdoor pool
- Spa services
- Sauna
- Massage/treatment rooms
- Steam room
- Water slide
- No plastic water bottles
- Banquet hall
Accessibility
- Wheelchair-accessible
Room amenities
Be entertained
- 32-inch flat-screen TV
- Satellite TV channels
Home comfort
- Air conditioning
- Minibar
- Dressing gowns and slippers
- Iron/ironing board (on request)
Sleep well
- Free cot/infant bed
- Bed sheets provided
Freshen up
- Free toiletries
- Hairdryer
- Towels
- Toothbrush and toothpaste (on request)
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Mini fridge
More
- Daily housekeeping
- In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Dining
Starz Diner – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
ZAM ZAM @STARZ DINER – This restaurant specialises in Halal dishes and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Pizzeria – This poolside restaurant specialises in Mediterranean cuisine and only serves lunch. Guests can enjoy drinks at the bar. Open daily.
The Shack Bar – This cocktail bar is located by the pool. Open daily.
Hard Rock Cafe Pattaya – This theme restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Refundable deposits
- Deposit: THB 1000.00 per accommodation, per day
Optional extras
- Buffet breakfast is offered for an extra charge of approximately THB 700 for adults and THB 350 for children
- Airport shuttle service is offered for an extra charge of THB 2800 per vehicle (one-way. Maximum occupancy 2)
Children & extra beds
- Babysitting is available for an extra charge
- Rollaway beds are available for THB 1500.0 per night
- Children's club access is available for an extra charge
Pool, spa, & gym (if applicable)
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Individually wrapped food options are available through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) guidelines.
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
Hard Rock Hotel Pattaya
Hard Rock Pattaya
Frequently asked questions
Reviews
8.8
Fabulous
8.8/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
25 August 2023
Thomas
Thomas, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 June 2023
Vernon
Vernon, 1-night trip
Verified Hotels.com guest review
8/10 Very good
25 June 2023
Simon
Simon, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 June 2023
Sheron
Sheron, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
8 June 2023
JESUS
JESUS, 4-night romance trip
Verified Travelocity guest review