On Pattaya's vibrant Walking Street, The Sanctuary Resort Pattaya, BW Signature Collection offers a tranquil escape with Thai massage and spa services. Enjoy ocean views at one of the two on-site restaurants or unwind at the outdoor pool with sun loungers. Stay connected with in-room WiFi and make use of amenities like a gym and business center.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Connecting rooms available
Bar
Gym
Spa
24/7 front desk
Main amenities (12)
Daily housekeeping
On the beach
2 restaurants and bar/lounge
Outdoor pool
Breakfast available
Fitness centre
24-hour room service
Coffee shop/cafe
Spa services
Business centre
24-hour front desk
Coffee/tea in a common area
Feel at home (6)
Connecting/adjoining rooms available
Private bathroom
Daily housekeeping
Laundry facilities
Blackout curtains
Lift
The current price is S$60
S$60
includes taxes & fees
30 Jul - 31 Jul
Room options
Available filters for rooms
Showing 15 of 15 rooms
View all photos for Junior Suite, 2 Single Beds, Balcony, City View (Living Room)
Junior Suite, 2 Single Beds, Balcony, City View (Living Room)
Highlights
Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
45 sq m
City view
Sleeps 3
2 Single Beds
View all photos for Family Suite, Multiple Beds, Balcony, Ocean View (Living Room)
Family Suite, Multiple Beds, Balcony, Ocean View (Living Room)
Highlights
Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
88 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Single Bunk Bed
View all photos for Family Suite, Multiple Beds, Balcony, City View (Living Room)
Family Suite, Multiple Beds, Balcony, City View (Living Room)
Highlights
Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
88 sq m
City view
Sleeps 4
1 King Bed and 1 Single Bunk Bed
View all photos for Junior Suite, 1 King Bed, Balcony, City View (Living Room)
Junior Suite, 1 King Bed, Balcony, City View (Living Room)
Highlights
Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
45 sq m
City view
Sleeps 3
1 King Bed
View all photos for Deluxe Room, 1 King Bed, Balcony, City View
Deluxe Room, 1 King Bed, Balcony, City View
10.010.0 out of 10
Exceptional
5 reviews
(5 reviews)
Highlights
Balcony
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Blackout curtains
Separate bedroom
36 sq m
City view
Sleeps 3
1 King Bed
View all photos for Premium Suite, 1 King Bed, Balcony, City View (Living Room)
Premium Suite, 1 King Bed, Balcony, City View (Living Room)
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
58 sq m
City view
Sleeps 3
1 King Bed
View all photos for Deluxe Room, 2 Single Beds, Balcony, City View
Deluxe Room, 2 Single Beds, Balcony, City View
9.09.0 out of 10
Wonderful
4 reviews
(4 reviews)
Highlights
Balcony
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Blackout curtains
Separate bedroom
36 sq m
City view
Sleeps 3
2 Single Beds
View all photos for 2 Single Beds, Non-Smoking, Deluxe Room, Balcony, City View
2 Single Beds, Non-Smoking, Deluxe Room, Balcony, City View
Sleeps 2
2 Single Beds
View all photos for Deluxe Double Or Twin Room
Deluxe Double Or Twin Room
Sleeps 2
1 King Bed OR 2 Single Beds
View all photos for 1 King Bed, Non-Smoking, Deluxe Room, Balcony, City View
1 King Bed, Non-Smoking, Deluxe Room, Balcony, City View
Sleeps 2
1 King Bed
View all photos for 2 Single Beds, Non-Smoking, Junior Suite, Balcony, City View, Living Room, Bathtub
2 Single Beds, Non-Smoking, Junior Suite, Balcony, City View, Living Room, Bathtub
Sleeps 2
2 Single Beds
View all photos for 1 King Bed, Non-Smoking, Junior Suite, Balcony, City View, Living Room, Bathtub
1 King Bed, Non-Smoking, Junior Suite, Balcony, City View, Living Room, Bathtub
Sleeps 2
1 King Bed
View all photos for Suite-1 King Bed, Non-Smoking, Premium Room, Balcony, City View, Living Room, Bathtub
Suite-1 King Bed, Non-Smoking, Premium Room, Balcony, City View, Living Room, Bathtub
Sleeps 2
1 King Bed
View all photos for Suite-1 King 1 Bunk Bed, Non-Smoking, Family King Suite, Balcony, City View, Living Room, Bathtub
Suite-1 King 1 Bunk Bed, Non-Smoking, Family King Suite, Balcony, City View, Living Room, Bathtub
Sleeps 2
1 King Bed and 1 Single Bunk Bed
View all photos for Suite-1 King 1 Bunk Bed, Non-Smoking, Family Room, Balcony, Ocean View, Living Room, Bathtub
Suite-1 King 1 Bunk Bed, Non-Smoking, Family Room, Balcony, Ocean View, Living Room, Bathtub
Sleeps 2
1 Single Bunk Bed and 1 King Bed
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What's nearby
Dongtan Beach - 5 min walk - 0.5 km
Jomtien Beach - 4 min drive - 2.7 km
Walking Street - 5 min drive - 3.1 km
Pattaya Beach - 5 min drive - 3.5 km
Central Pattaya - 7 min drive - 4.6 km
Getting around
Utapao (UTP-Utapao Intl.) - 52 min drive
Suvarnabhumi International Airport (BKK) - 106 min drive
Bangkok (DMK-Don Mueang Intl.) - 137 min drive
Pattaya Tai Station - 14 min drive
Pattaya Station - 19 min drive
Sattahip Ban Huai Kwang Station - 25 min drive
Restaurants
Dom Pizza - 5 min walk
King Of Coffee Pratamnak - 6 min walk
Cajun Life Café - 3 min walk
Kwan - 8 min walk
The Heritage Pattaya Beach Resort & Spa - 10 min walk
About this property
The Sanctuary Resort Pattaya, BW Signature Collection
The Sanctuary Resort Pattaya, BW Signature Collection is a great choice for your beach stay in Pattaya. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in Thai massages. Oceana Restaurant, one of 2 restaurants, serves breakfast. Other highlights at this luxurious hotel include a bar/lounge, a fitness centre and a snack bar/deli. Fellow travellers love the helpful staff.
Languages
English, German, Russian, Spanish, Thai
At a glance
DONE
Hotel size
165 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Free covered on-site self-parking
Free covered on-site extended parking
DONE
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Desk chair
Electrical adapters/chargers
Food and drink
Free bottled water
Dining table
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Guidebooks/recommendations
Local maps
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include Thai massages and massages.
Dining
Oceana Restaurant – This restaurant only serves breakfast.
Rooftop Bar & Restaurant – This poolside restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately THB 350 for adults and THB 175 for children
Renovations and closures
The property will be renovating from 1 June 2025 to 15 July 2025 (completion date subject to change). The following areas are affected:
Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.
Also known as
The Sanctuary Phratamnak Pattaya
The Sanctuary Phratamnuk Pattaya
The Sanctuary Resort Pattaya BW Signature Collection
The Sanctuary Resort Pattaya, BW Signature Collection Hotel
The Sanctuary Resort Pattaya, BW Signature Collection Pattaya
Frequently asked questions
Is there a pool at The Sanctuary Resort Pattaya, BW Signature Collection?
Yes, there's an outdoor pool.
Are pets allowed at The Sanctuary Resort Pattaya, BW Signature Collection?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Sanctuary Resort Pattaya, BW Signature Collection?
Yes, there's free self and extended parking.
What are the check-in and check-out times at The Sanctuary Resort Pattaya, BW Signature Collection?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at The Sanctuary Resort Pattaya, BW Signature Collection and nearby?
The Sanctuary Resort Pattaya, BW Signature Collection has an outdoor pool and a fitness centre, as well as spa services.
Are there restaurants at or near The Sanctuary Resort Pattaya, BW Signature Collection?
Yes, there are 2 on-site restaurants, featuring ocean views and poolside dining.
Does The Sanctuary Resort Pattaya, BW Signature Collection have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around The Sanctuary Resort Pattaya, BW Signature Collection like?
The Sanctuary Resort Pattaya, BW Signature Collection is a short 5-minute walk from Dongtan Beach and 2 minutes' walk from Phra Tamnak Beach.
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The Sanctuary Resort Pattaya, BW Signature Collection Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Beach
Sharks
Aquariums
Location
What guests liked
The property is conveniently located just a short walk to the beach. (7 reviews)
The rooftop pool area was good and always had available beds. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
The staff are super kind, polite and professional. They MAKE the visit.
Peter
7-night trip
10/10
Location near one of the prettier parts of beach, loads of nearby restaurants and bars but not a loud area at night. Great night market nearby with great food. What I'd call the nicer part of Pattaya and a great break away from Bangkok. The hotel is modern and room spacious and well decorated, booked a suite and loved the space and comfort.
Verified traveller
3-night trip
8/10
Okey hotel in the upper class. Bad Wi-Fi in room….
Sven
18-night trip
10/10
Amazing very friendly staff and perfect room
Kishan
3-night trip
6/10
Its in a good area close to the beach
Craig
5-night trip
10/10
Great location, friendly staff, very clean had to extend my stay due to great service
Norak
2-night trip
10/10
Nice hotel,clean rooms and very friendly staff!!
Daniel
2-night trip
10/10
Great hotel and wonderful helpful staff
Mark
14-night trip
10/10
Great place
henry
7-night trip
8/10
Stayed in the junior suite. Looks nice on the outside but so many little things were poor. The shower faucet was falling off the wall. The overhead shower would leak for over a day before it would stop when using the wand. Half the electrical outlets didn't work. With 2 TVs back to back, the remote would turn on or tune bith TVs. Tv content quality was SD at best. The lobby smelled like rubbing alcohol and the elevator buttons would push into the wall. Balcony lights would not work, and AC is only in the bedroom. Not in the living room area
Good stuff - cozy bed, hot shower, good fridge, excellent location to the beach. Generally a quiet location. Super nice staff too
PRITESH
4-night trip
10/10
Really enjoyed our stay at The Sanctuary. Boutique style hotel with beautiful rooms and stunning rooftop pool. Handy location
david
2-night trip
8/10
Very nice staff. Clean and good Hotel.
Keith
14-night trip
6/10
This looks like it was a beautiful hotel once upon a time, but under new owners Best Western, it is worn down and in need of a desperate rehab. The lobby is very nice but deceiving, because the rooms are old and in rough shape. The water pressure and temperature were extremely inconsistent. The AC in the rooms did not work well. Our group had 5 rooms, and all were substandard. Also found bugs on the beds and in the rooms. It was in a nice area with lots to do.
Peter
8-night trip
4/10
Staff aren’t that friendly, parking is bad,
Alireza
1-night trip
8/10
Nice resort. Very clean.
Jeffrey
2-night trip
10/10
After 10 years living in pattaya City. Still use only this particular hotel every time visiting pattaya City. Can't go wrong with location and service and overall its 10/10 for the money
EDWARD
1-night trip
8/10
a
THEOFANIS
8-night trip
8/10
For the rate paid the stay at The Sanctuary was excellent, staff were very friendly and helpful, good location.
Only small negatives were general upkeep, for example cleaning the elevator windows, and especially electical outlets in the room, most were so worn they would not work with a phone charger.
Overall an enjoyable stay and would recommend.
Stephen
2-night trip
10/10
Our experience was wonderful. The staff went the extra mile and made sure our stay was an unforgettable experience.
Our room was luxurious, the location is fantastic. A short walk to the beach, restaurants, or markets. We will be returning to make more fantastic memories!
Andrew
6-night trip
6/10
It was a beautiful hotel. Lovely room. However, the lobby and restaurant was way too hot. Very uncomfortable to sit there.
Adrienne
4-night trip
8/10
Great hotel but
Breakfast not very good
Not enough beds by pool
Perry
15-night trip
8/10
Cleanses needs to be improved, staffs are polite and helpful
Zijian
2-night trip
10/10
Highly recommend. Friendly staff. Clean. Modern. Close to beach and nice restaurants. Peaceful restful sleep
Milan
1-night trip
8/10
It was a bit rundown. Aisthetically needs quality lifting. Personnel not very professional but willing. Quite neighborhood but not isolated
THEOFANIS
9-night trip
2/10
Poor breakfast, dirty hallway, second building outdated empty hold furniture in the lobby area musty smell. Staff super nice and accommodating!