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The Atrium Hotel

Photo gallery for The Atrium Hotel

Reception
Exterior
Front of property
Standard Triple Room | Hypo-allergenic bedding, minibar, in-room safe, laptop workspace
Restaurant

Overview of The Atrium Hotel

The Atrium Hotel

Hotel with 2 restaurants, near Staedel Museum
8.0 out of 10 Very good
8.0/10 Very good

79 verified Hotels.com guest reviews

Property highlights

  • Airport transfer
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
  • Laundry facilities
Map
Kaiserstraße 51, Frankfurt, HE, 60329
Main amenities
  • Daily housekeeping
  • 2 restaurants
  • Breakfast available
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front desk safe
  • ATM/banking services
  • Laundry service
  • Multilingual staff
  • Luggage storage
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout curtains
  • Lift

Room options

About this area

What's nearby

  • In Bahnhofsviertel
  • Frankfurt Trade Fair - 17 min walk
  • Main Tower - 2 min drive
  • Frankfurt Christmas Market - 2 min drive
  • Römerberg - 2 min drive
  • Skyline Plaza - 2 min drive
  • Alte Oper - 3 min drive
  • MyZeil - 4 min drive
  • Festhalle Frankfurt - 4 min drive
  • Congress Center Messe Frankfurt - 5 min drive
  • Deutsche Bank Park - 7 min drive

Getting around

  • Frankfurt Airport (FRA) - 19 min drive
  • Mainz (QFZ-Mainz Finthen) - 36 min drive
  • Frankfurt (ZRB-Frankfurt Central Train Station) - 5 min walk
  • Frankfurt Central Station (tief) - 5 min walk
  • Frankfurt (Main) Central Station - 11 min walk
  • Weserstraße-Münchener Straße Tram Stop - 1 min walk
  • Willy-Brandt-Platz Tram Stop - 4 min walk
  • Central Station Tram Stop - 5 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Aloha POKE - 1 min walk
  • Bayram - 2 min walk
  • Central Grill - 2 min walk
  • Plank Café-Bar-Studio - 2 min walk
  • Der Thai - 1 min walk
Map

About this property

The Atrium Hotel

When you stay at The Atrium Hotel, you'll be within a 10-minute drive of Frankfurt Trade Fair and Deutsche Bank Park. The property is only a short walk to public transportation: Weserstraße-Münchener Straße Tram Stop is steps away and Willy-Brandt-Platz Tram Stop is 4 minutes.

Languages

Arabic, English, German, Hebrew, Hindi, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Property requires that all guests aged 6 and over receive on-site antigen/rapid COVID-19 testing (EUR 5 per person, per stay)
On-site antigen/rapid COVID-19 testing is available for a fee
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 6 and over; guests must have received complete vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 54 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 6 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 6 and over; guests must have received complete vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • No on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:00 AM
  • 2 restaurants

What to do

  • Shopping

Working away

  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Lockers available

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairwells
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Office
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls
  • Desk chair
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Du Liban – On-site restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night
  • COVID-19 testing fee (antigen/rapid screening): EUR 5 per person, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle service is offered for an extra charge of EUR 40 per vehicle (one-way. Maximum occupancy 4)

Children & extra beds

  • Rollaway beds are available for EUR 30.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

The property requires that all guests aged 6 and over receive on-site antigen/rapid COVID-19 testing (EUR 5 per person, per stay).

On-site antigen/rapid COVID-19 testing is available for a fee.

At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.

Negative COVID-19 test result requirement applies to all guests aged 6 and over, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 6 and over; guests must have received complete vaccination at least 14 days prior to check-in.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.

Also known as

The Atrium Hotel Hotel
The Atrium Hotel Frankfurt
The Atrium Hotel Hotel Frankfurt

Frequently asked questions

Does The Atrium Hotel offer free cancellation for a full refund?
Yes, The Atrium Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Atrium Hotel?
As of 4 June 2023, prices found for a 1-night stay for 2 adults at The Atrium Hotel on 15 June 2023 start from S$79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Atrium Hotel?
This property confirms that on-site COVID-19 testing (antigen/rapid screening) is available for a fee. Furthermore, guests must provide documentation related to COVID-19 at check-in, disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at The Atrium Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Atrium Hotel?
Sorry, there's no on-site parking at The Atrium Hotel.
Is an airport shuttle service offered by The Atrium Hotel?
Yes, an airport shuttle is available. The charge is EUR 40 per vehicle one-way.
What are the check-in and check-out times at The Atrium Hotel?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at The Atrium Hotel?
No, this hotel doesn't have a casino, but Casino Bad Homburg (17-min drive) is nearby.
What is there to do at The Atrium Hotel and nearby?
Recommended spots to visit include Staedel Museum (11-min walk) and Frankfurt Christmas Market (12-min walk), along with Alte Oper (12-min walk) and Römerberg (12-min walk).
Are there restaurants at or near The Atrium Hotel?
Yes, there are 2 on-site restaurants.
What's the area around The Atrium Hotel like?
The Atrium Hotel is in Bahnhofsviertel, a short 1-minute walk from Weserstraße-Münchener Straße Tram Stop and 17 minutes' walk from Frankfurt Trade Fair.

Reviews

8.0

Very good

7.8/10

Cleanliness

8.1/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

8/10 Very good

Good value for a basic place to sleep
Room was very convenient to everything we wanted to do. Hotel was older, a little rundown, and our room smelled musty, but overall good value for the money.
Donna, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Tamara, 2-night trip
Verified Hotels.com guest review

8/10 Very good

KOK PIN, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

Room locks were difficult, took several attempts to access the room. Room smelt of smoke. No breakfast facilities despite being advertised on the website. Location good and helpful receptionist when struggling to access room.
Victoria, 2-night business trip
Verified Expedia guest review

4/10 Fair

We felt it was alittle creepy. We usually have a habit of putting the key card in the slot even if we went out. We will just bring the extra and leave one in. We checked in pretty late and went for dinner once we settle our luggage. When we were back, our key card in the slot was gone. We went to ask the staff and he said he was the only one working and was puzzled. He was 5/5 and redo all our cards to new code. He was really friendly and nice I have to say. Day 2, during the afternoon. We left both room key card in the a lot as we went out for lunch and walked around alittle. 3-4h later when we came back. Both our card was missing. Our room did had room service so I assume it was their staff force of habit removing it. But keeping them seems weird. So I went down and asked if they did keep it. This time round it was a female staff. She told me most likely it was room service. Then I told her what happen last night. And she seems alittle freaked out. Honestly we feel something wasn’t right during our stay there. Maybe it’s just some bad luck. Don’t want to think too much of it. But with all this happening. Their staff was 5/5.
Kim Heng, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Diego, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The Hotel is in good area with a lot of restaurants around, within 7 minutes walk to train station. the staff at the hotel were very accommodating. I will definitely return to the same hotel in the future.
mustapha, 5-night trip
Verified Expedia guest review

4/10 Fair

Disappointing
It’s overall a clean hotel but no breakfast offered while promising two restaurants with nice breakfast buffet photos. Also no bath tubs while advertised.
Roya, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Mammar, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic people working here and a brilliant location
steven, 2-night trip
Verified Hotels.com guest review