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1 room, 2 adults

Best Western Plus Gatineau-Ottawa Downtown

3-star3 stars
131 Rue Laurier, Gatineau, QC, J8X3W3, Canada

Riverfront hotel with indoor pool, near Jacques Cartier Park
  • Free continental breakfast and free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Bon service. Les chambres sont propres et spacieuse. J'ai adoré la vue de mon balcon sur…Apr 2, 2021
  • I paid more than what it should have been Mar 26, 2021

Best Western Plus Gatineau-Ottawa Downtown

from S$112
  • Standard Room, 2 Double Beds, Non Smoking, Refrigerator
  • Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Standard Room, 1 King Bed, Refrigerator, River View
  • Executive Suite, 1 King Bed with Sofa bed, Refrigerator, River View (with Sofabed)
  • Standard Room, 2 Double Beds, Balcony, River View
  • Standard Room, 1 Queen Bed, Accessible, Refrigerator
  • Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator
  • Suite, 1 Queen Bed, Non Smoking, Refrigerator
  • Standard Room, 2 Double Beds, Refrigerator, River View
  • Standard Room, 1 King Bed, Balcony, River View
  • Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

What’s around Best Western Plus Gatineau-Ottawa Downtown

Landmarks

  • In Hull
  • Parliament Hill - 25 min walk
  • Casino du Lac Leamy - 36 min walk
  • Jacques Cartier Park - 1 min walk
  • Canadian Museum of History - 6 min walk
  • National Gallery of Canada - 17 min walk
  • Maison du velo - 13 min walk
  • Notre-Dame Cathedral Basilica - 17 min walk

Getting around

  • Ottawa International Airport (YOW) - 22 min drive
  • Ottawa Station - 11 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 12 min drive
  • Ottawa Fallowfield Station - 26 min drive

At a glance

Key facts

Hotel size

  • This hotel has 133 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 19

Travelling with others

Children

  • Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite self parking (CAD 18.00 per day; includes in/out privileges)

  • Wheelchair-accessible parking on site

  • Onsite parking limited

  • Height restrictions apply for onsite parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
Things to do
  • Free bicycles on site
  • Hiking/biking trails on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 4155
  • Conference space size (meters) - 386
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1965
  • Elevator
  • Safe-deposit box at front desk
  • Fireplace in lobby
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Recreation

On Site

  • Free bicycles on site
  • Hiking/biking trails on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Best Western Plus Gatineau-Ottawa Downtown’s small print

Also known as

  • Best Western Gatineau-Ottawa
  • Plus Gatineau Ottawa Gatineau
  • Best Western Plus Gatineau Ottawa
  • Best Western Plus Gatineau-Ottawa Downtown Hotel
  • Best Western Plus Gatineau-Ottawa Downtown Gatineau
  • Best Western Plus Gatineau-Ottawa Downtown Hotel Gatineau
  • Best Western Plus Gatineau-Ottawa
  • Best Western Plus Hotel Gatineau-Ottawa
  • Best Western Gatineau
  • Best Western Hotel Gatineau
  • BEST WESTERN PLUS Gatineau-Ottawa Quebec
  • Gatineau Best Western
  • Best Western Plus Gatineau-Ottawa Hotel
  • Best Western Plus Gatineau Ottawa

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Self parking costs CAD 18.00 per day with in/out privileges

Rollaway beds are available for CAD 10.0 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Best Western Plus Gatineau-Ottawa Downtown

  • Does Best Western Plus Gatineau-Ottawa Downtown offer free cancellation for a full refund?
    Yes, Best Western Plus Gatineau-Ottawa Downtown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Best Western Plus Gatineau-Ottawa Downtown?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Best Western Plus Gatineau-Ottawa Downtown?
    Yes. Self parking costs CAD 18.00 per day. Parking spots may be limited.
  • Is there a pool at Best Western Plus Gatineau-Ottawa Downtown?
    Yes, there's an indoor pool. The swimming pool will be unavailable from October 28 2020 to September 30 2022 (dates subject to change).
  • Are pets allowed at Best Western Plus Gatineau-Ottawa Downtown?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Best Western Plus Gatineau-Ottawa Downtown?
    You can check in from 4:00 PM - anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.
  • Are there restaurants at or near Best Western Plus Gatineau-Ottawa Downtown?
    Yes. Nearby restaurants include Papaye Verte (5-min walk), La p'tite épicerie (5-min walk), and Rotisserie St-Hubert - Hull (6-min walk).
  • Is there an onsite casino at Best Western Plus Gatineau-Ottawa Downtown?
    No, this hotel doesn't have a casino, but Casino du Lac Leamy (6-min drive) and Rideau Carleton Raceway (22-min drive) are both nearby.
  • What is there to do at Best Western Plus Gatineau-Ottawa Downtown and nearby?
    Have fun with onsite activities like cycling and hiking. Additional recreation nearby includes casino gaming and ecotours. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center.

Recent reviews

Good 7.4 From 720 reviews

Exceptional 10.0
i just love going there the staff is amazing
Yvon, us2 night family trip
Very good 8.0
The fan in bathroom was malfunctioning and very loud. The fridge was also very loud, it even woke us up. However, in general we were very pleased with our stay, the room was nice, clean and the staff were very friendly. I was a bit disappointed that I needed to pay for parking in addition to the room cost.
ca1 night romance trip
Poor 2.0
$15 parking Phone didn’t work Room and hallway smelt like sewage which Made me have a upset stomach
ca1 night family trip
Exceptional 10.0
Une decouverte
Lit extrêmement confortable, bien équipé et des produits de soins de qualité . Bien situé.
Helene, us1 night trip
Very good 8.0
Very nice place to stay, I would definitely love to come back without Covid time, as there is no hot meal in the morning.
Serge, ca1 night business trip
Very good 8.0
It’s a decent & affordable place to live. Close to all attractions of Ottawa & Gatineau. Excellent Customer Service. Will recommend
AbdulSamad, ca1 night family trip
Very good 8.0
It was a nice quiet area with a good view of water
Stacey, ca1 night trip
Poor 2.0
Bad experience and poor maintenance
My experience with BW Gatineau was very poor, first off when we checked in our balcony had little hair trimmed lying on the railing. Maybe someone was cutting the hair from the top or the previous guest might have done it, it was the job of the hotel staff to check all that and give a cleanroom. Also, the floor of the balcony and the carpet inside were dirty. You need to often clean it with a carpet cleaner with a water wash setting. Now coming to the bathroom, the ceiling in the tub was repaired but it wasn't professionally done and had cracks. The one mattress was pressed and in bad shape. Staff experience was also bad, there was a language barrier as they didn't understand English. We requested for a bassinet for a child, but then it was broken and the staff was not able to open it. We requested for additional pillows but the service was slow. The receptionist told me to come down if I need additional coffee creamer and sugar because it will be much quicker. Hotel.com didn't communicate that the breakfast would be like a snack and the parking fees would be an additional charge. The hotel looks good from outside but not maintained properly from inside. Just because it has the best view of the Ottawa river and Parliament doesn't mean its the best. I would rate my overall experience 1 out 5. Also if you need a balcony double check as they are limited.
Anmol, ca2 night family trip
Very good 8.0
I enjoyed the pool, clean and warm. I enjoyed less the room, it had a cigarette or a stale smell i could not identify. Breakfast was also a disappointment but I understand that these are difficult times so Overall my stay was good.
Paolo, ca1 night romance trip
Very good 8.0
The hotel might need some ugrades like the flooring, bathtub, wallpaper. The Loby was pretty.
ca2 night trip

Best Western Plus Gatineau-Ottawa Downtown