See all properties

Choose dates to view prices

Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified

Photo gallery for Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified

Exterior
Outdoor pool, free pool cabanas, pool loungers
1 bedroom, minibar, in-room safe, desk
Restaurant
Lobby

Overview of Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified

Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified

5.0 star property
Luxury hotel with outdoor pool, connected to a shopping centre, near Gandaria City Mall
9.0 out of 10 Superb
9.0/10 Superb

210 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
Jl. Sultan Iskandar Muda, Kebayoran Lama, Jakarta, Jakarta, 12240
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 9 meeting rooms
  • Airport shuttle
For families
  • Children stay free
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels

Room options

About this area

What's nearby

  • In a regional park
  • Blok M Square - 5 min drive
  • Gelora Bung Karno Stadium - 8 min drive
  • Bundaran HI - 9 min drive
  • Plaza Indonesia - 9 min drive
  • Grand Indonesia Shopping Mall - 10 min drive
  • Kota Kasablanka Mall - 11 min drive
  • Thamrin City Shopping Mall - 10 min drive
  • Central Park - 10 min drive
  • National Monument - 13 min drive
  • Istiqlal Mosque - 13 min drive

Getting around

  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 36 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 46 min drive
  • Jakarta Palmerah Station - 6 min drive
  • Pondok Betung Station - 9 min drive
  • Jakarta Kebayoran Station - 17 min walk
  • Blok M Station - 25 min walk
  • MRT Blok M BCA - 25 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Starbucks - 3 min walk
  • Basilico - 3 min walk
  • Kafe Betawi - 1 min walk
  • ZENBU House of Mozaru - 3 min walk
  • Kintan Buffet - 3 min walk
Map

About this property

Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified

Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified puts you within a 10-minute drive of Grand Indonesia Shopping Mall and offers an airport shuttle (available 24 hours) for IDR 490000 per vehicle. After visiting the fitness centre for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. An outdoor pool, a children's pool and a terrace are other highlights at this luxurious hotel. Fellow travellers like the helpful staff and shopping.

Languages

Chinese (Mandarin), English, Indonesian, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 293 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:00 PM
  • Express check-out available
  • Minimum check-in age – 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool

Working away

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference space (23391 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Golf caddy on-site
  • Golf cart on-site
  • Pool loungers

Facilities

  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • 18 holes of golf
  • An outdoor pool
  • Art gallery on-site
  • Designer shops on-site
  • Shopping centre on-site

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Raised toilet seat
  • Lowered plug sockets in bathroom
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Lever door handles

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 288000 per person
  • Airport shuttle service is offered for an extra charge of IDR 490000 per vehicle (one-way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for IDR 450000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector, a security system and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Sheraton Jakarta Gandaria City Hotel
Sheraton Gandaria City Hotel
Sheraton Jakarta Gandaria City
Sheraton Gandaria City
Sheraton Grand Jakarta Gandaria City Hotel
Sheraton Grand Gandaria City Hotel
Sheraton Grand Jakarta Gandaria City
Sheraton Grand Gandaria City
Sheraton Grand Jakarta Gandaria City Hotel
Sheraton Grand Jakarta Gandaria City Hotel CHSE Certified

Frequently asked questions

Does Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified offer free cancellation for a full refund?
Yes, Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified?
Sorry, pets aren't allowed.
Is parking offered on site at Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified?
Yes, there's free self parking.
Is an airport shuttle service offered by Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified?
Yes, an airport shuttle is available. The charge is IDR 490000 per vehicle one-way.
What are the check-in and check-out times at Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified?
You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Express check-out is available.
What is there to do at Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified and nearby?
Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified has an outdoor pool and a fitness centre.
Are there restaurants at or near Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified?
Yes, there's an on-site restaurant.
What's the area around Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified like?
Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified is located a short 1-minute walk from Gandaria City Mall.

Reviews

9.0

Superb

9.2/10

Cleanliness

9.1/10

Staff & service

8.8/10

Amenities

9.1/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Kelvin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best bed during my stay in Jakarta!
As expected from sheraton hotels, the beds are great and even the hotel has the best amenities in the room! On top of that, this is grand sheraton. I havent seen many of sheraton grand in the world but it happened to be in Jakarta, so here’s my ticket for luxury weekend! The hotel also has great facilities for family staycation. I wish i can bring my family on my next stay at The Sheraton Grand Gandaria City!
Yohanes, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Stay was ok, however was disappointed by how late my room was cleaned up. The houskeeping only came at around 4pm in the afternoon, after I came back to my room from my morning meetings outside of the hotel.
Jeremy, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Tony, 2-night business trip
Verified Hotels.com guest review

6/10 Good

I will give them 4 star not 5
Yousef, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This is the BEST hotel in Jakarta! Trust me, I have stayed at many of them. Staff is amazing, clean, professional, AMAZING buffet. Everything is right here!
8-night business trip
Verified Expedia guest review

10/10 Exceptional

Awesome
5-night business trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Gatot Aryo, 1-night family trip
Verified Hotels.com guest review