Berjaya Langkawi Resort - Langkawi

It was amazing. It was really a pleasant stay. Staff were all polite and english spoken. No problem expressing ourselves. The receptionist had multiple booths, for spa, sports, and etc. It is v convenient and near to many attractions such as cable car, oriental village, waterfall. It was really a great first time experience. There were photographers service available as well. The only downside is that it is a huge resort and you need buggy service in and out of your room.

It was amazing!! Best Ever!!

Very poor experience .. The room was left unlocked by the house keeping for the entire day .. When I returned to my room, the lights / aircon were not working .. was in dark for couple of hours.. Hotel responsiveness was lacking all through out .. The room was not tidy .. I would highly recommend to look out for better options ( Ritz definitely) .. This was not worth the price I paid When I complained to the manager .. their was no seriousness and attempt to investigate further.. Very disappointed

Great location, spacious and clean room. Love the free shuttle to Sky Cab, it would be better if it’s 2way instead. There should also be shelter area for us so that we would not be standing under the rain while waiting for the resort shuttle to pick us from our room to lobby.

Book 2-rooms chalet-on-water 2-months in advance but we given chalets right to the edge. Expecting mid row though - for fishing, instead corners with more rocks difficult to fish. In-room service foods was served 'not hot', crackers were not crispy enough & rice not warmed. Its look very tempting seeing the menu (sad). For 2-continuous nights front entrance light was not lighted until the maintance came to fix it. Have to call everytime. The glass door was slight slanted when the maintenance was called in again. House-keeping - no replacement of towels & mat & yet need to call room-service for towels. Overall, we keep ourselves entertaining for outdoor activities.