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Cristallo, a Luxury Collection Resort & Spa

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Exterior
Indoor pool
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Overview of Cristallo, a Luxury Collection Resort & Spa

Cristallo, a Luxury Collection Resort & Spa

5.0 star property
5-star ski hotel with spa, near Dolomites

9.4/10 Exceptional

98 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
The price is S$759
Price available on 16/12/2022
Map
Via Rinaldo Menardi 42, Cortina d'Ampezzo, BL, 32043
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Free children's club
  • Free supervised childcare
  • Free ski shuttle
  • Ski storage
  • Ski passes
  • Health club
  • Sauna
  • Steam room
For families
  • Babysitting (surcharge)
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • Dolomites - 1 min walk
  • Cortina d'Ampezzo Ski Resort - 13 min drive
  • Lake Braies - 57 min drive

Getting around

  • Marco Polo Airport (VCE) - 103 min drive
  • Dobbiaco/Toblach Station - 31 min drive
  • Calalzo Pieve di Cadore Cortina Station - 32 min drive
  • Villabassa-Braies/Niederdorf-Prags Station - 34 min drive
  • Airport shuttle (surcharge)
  • Free ski shuttle

Restaurants

  • Birreria Vienna - 8 min walk
  • Ristorante Pizzeria Vienna - 8 min walk
  • El Bronsin Pizzeria Ristorante - 9 min walk
  • Pizzeria Porto Rotondo - 12 min walk
  • Ampezzo Pizza - 14 min walk

About this property

Cristallo, a Luxury Collection Resort & Spa

Located 0.1 mi (0.1 km) from Dolomites, Cristallo, a Luxury Collection Resort & Spa features a free ski shuttle and puts you near winter activities like downhill skiing, snowboarding, and cross-country skiing. You can visit the spa to be pampered with deep-tissue massages, facials, or Ayurvedic treatments, and Il Gazebo, one of 3 restaurants, serves Italian cuisine. Other highlights at this luxurious hotel include an indoor pool, a free kid's club, and a bar/lounge. Ski passes and storage are also available. Fellow travelers say good things about the location and spacious guestrooms.

Languages

English, French, German, Italian, Romanian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 74 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 44 lbs)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 40 per night)
  • Onsite valet parking (EUR 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Free ski shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Free children's club
  • Playground
  • Free supervised childcare/activities

What to do

  • Ice skating
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space (1615 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Ski storage

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • 9 holes of golf
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Bathroom emergency pull cord
  • Transfer shower
  • Lever door handles

Languages

  • English
  • French
  • German
  • Italian
  • Romanian
  • Russian
  • Spanish

Ski

  • Free ski shuttle
  • Ski passes
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Cristallo Ultimate SPA has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is open daily.

Dining

Il Gazebo - This fine-dining restaurant specializes in Italian cuisine. Reservations are required.
Veranda - This restaurant specializes in Mediterranean cuisine. Reservations are required. Open daily.
La Stube 1872 - This restaurant specializes in local cuisine. Reservations are required. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 5.00 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 560 per vehicle (roundtrip)

Renovations and closures

The property is closed between October 5 and December 1.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 150.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 130 per pet, per stay

Parking

  • Self parking costs EUR 40 per night
  • Valet parking costs EUR 40 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) and Commitment to Clean (Marriott).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Cristallo Hotel
Cristallo Hotel Spa
Cristallo Hotel Spa Cortina d'Ampezzo
Cristallo Luxury Collection Resort Cortina d'Ampezzo
Cristallo Spa Cortina d'Ampezzo
Hotel Cristallo Spa
Cristallo Hotel Spa & Golf Italy
Cristallo Hotel Spa And Golf
Cristallo Luxury Collection Resort
Cristallo Luxury Collection Cortina d'Ampezzo
Cristallo Luxury Collection
Cristallo Hotel Spa Golf
Cristallo, A Collection & Spa
Cristallo, a Luxury Collection Resort & Spa Hotel
Cristallo, a Luxury Collection Resort & Spa Cortina d'Ampezzo

Frequently asked questions

Is Cristallo, a Luxury Collection Resort & Spa currently open?
The property is closed between October 5 and December 1.
How much does it cost to stay at Cristallo, a Luxury Collection Resort & Spa?
As of 29 November 2022, prices found for a 1-night stay for 2 adults at Cristallo, a Luxury Collection Resort & Spa on 16 December 2022 start from S$759, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Cristallo, a Luxury Collection Resort & Spa offer free cancellation for a full refund?
Yes, Cristallo, a Luxury Collection Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Cristallo, a Luxury Collection Resort & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Cristallo, a Luxury Collection Resort & Spa?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Cristallo, a Luxury Collection Resort & Spa?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 44 lbs per pet. There's a charge of EUR 130 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Cristallo, a Luxury Collection Resort & Spa?
Yes. Self parking costs EUR 40 per night. Valet parking costs EUR 40 per night. Electric vehicle charging is available.
Is airport shuttle service offered by Cristallo, a Luxury Collection Resort & Spa?
Yes, an airport shuttle is available. The charge is EUR 560 per vehicle roundtrip.
What are the check-in and check-out times at Cristallo, a Luxury Collection Resort & Spa?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Cristallo, a Luxury Collection Resort & Spa and nearby?
Have fun with onsite winter activities like ice skating. Indulge in a treatment at the spa and soothe your senses in the spa tub. Cristallo, a Luxury Collection Resort & Spa also has an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Cristallo, a Luxury Collection Resort & Spa?
Yes, there are 3 onsite restaurants, featuring Italian cuisine. Nearby restaurants include Birreria Vienna (8-min walk), Ristorante Pizzeria Vienna (8-min walk), and El Bronsin Pizzeria Ristorante (9-min walk).
Does Cristallo, a Luxury Collection Resort & Spa have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
What's the area around Cristallo, a Luxury Collection Resort & Spa like?
Cristallo, a Luxury Collection Resort & Spa is a short 1-minute walk from Dolomites and 12 minutes' walk from Faloria Cable Car. Travelers say this hotel is in a good location.

Overall score and ratings

9.4

Exceptional

9.9/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Hollis, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
Sam, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mike, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent except ridiculous parking charges
Excellent stay. Only negative is the 20 eur charge per day for outside parking!
Marc-Henri, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

True Luxury in Cortina
The Cristallo is true luxury and in a class by itself in Cortina. The location is perfect and offers stunning views of the town and the mountain. The hotel is stylish alpine with a modern take on classic decor. The rooms are spacious and well designed with comfortable bathrooms and roomy closets. Some have balconies and worth the extra money if available. Amenities are excellent including a world class spa where we had one of the best massages ever. A ski concierge manages the ski room where your skis are stored and boots and gloves are keep overnight on a warming rack. Service in the hotel is impeccable across the board and truly focused on your needs. A special recognition to Giovanni at the Concierge desk who really made our stay great. We also were fortunate to meet the very welcoming General Manager Andrea Ronchetti who mingles among the guests to personally ensure their stay is special.
ainara, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful Hotel with Excellent Concierge Sevice
Excellent stay at this beautiful hotel. The pool and spa were a wonderful way to end the day after skiing. Most importantly the hotel staff was great, especially the concierge Giovanni who helped us with multiple restaurants bookings and transportation arrangements! Highly recommend.
Anthony, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Nice stay, but low on value
Excellent service at a beautiful property that is well-maintained. However, rooms are outdated and somewhat small. Showers were disappointing and lacking water pressure. Concierge services were great. Location is outside town center and uphill - shuttle service is helpful and view is superb but town is not necessarily accessible by foot. Spa facilities are newer but not up to par with other five star hotels.
3-night trip
Verified Hotels.com guest review

8/10 Very good

3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lucienne, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review