Guests
All properties in Cortina d'Ampezzo, Veneto, Italy

Hotel Serena

Pet-friendly Cortina d'Ampezzo hotel with restaurant, connected to the airport

  • Free WiFi and free parking
From
S$169

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Quadruple Room - Bathroom
  • Quadruple Room - Bathroom
  • Terrace/Patio
Terrace/Patio. Image 1 of 63.
1 / 63Terrace/Patio
Via Faloria 8, Cortina d'Ampezzo, 32043, BL, Italy
8.2.Very good.
  • Overall our stay was great. Breakfast buffet was fantastic. The bed and pillows were okay…

    Aug 24, 2019

  • Nice location just outside of the town center. Great, friendly staff as well!

    Feb 22, 2019

See all 29 reviews

Official standards

This property advises that it adheres to Safe Hospitality National Protocol (Italy), SGS (3rd party expert - Global), and COVID-19 Guidelines (WHO) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 52 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Free ski shuttle
  • Ski rentals and lessons
  • Business center

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • Heart of Cortina d'Ampezzo
  • Dolomites - 1 min walk
  • Mario Rimoldi Modern Art Museum - 8 min walk
  • Faloria Cable Car - 9 min walk
  • Parish Church of Cortina - 10 min walk
  • Olympic Ice Stadium - 19 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Double or Twin Room
  • Single Room
  • Triple Room
  • Quadruple Room
  • Double or Twin Room (Attic)
  • Superior Single Room, Annex Building
  • Superior Double or Twin Room, Annex Building
  • Superior Double or Twin Room
  • Triple Room (Attic)
  • Superior Triple Room, Annex Building
  • Single Room (Attic)
  • Superior Single Room
  • Double or Twin Room, Annex Building
  • Triple Room, Annex Building
  • Superior Triple Room
  • Superior Quadruple Room

What’s around

Landmarks

  • Heart of Cortina d'Ampezzo
  • Dolomites - 1 min walk
  • Mario Rimoldi Modern Art Museum - 8 min walk
  • Faloria Cable Car - 9 min walk
  • Parish Church of Cortina - 10 min walk
  • Olympic Ice Stadium - 19 min walk
  • Golf Club Cortina - 21 min walk
  • Cortina-Col Druscie Cable Car - 22 min walk
  • Lake Pianozes - 36 min walk
  • Cortina d'Ampezzo Ski Resort - 39 min walk
  • Ossuary of Pocol - 2.5 mi / 4 km

Getting around

  • Marco Polo Airport (VCE) - 102 min drive
  • Dobbiaco/Toblach Station - 30 min drive
  • Calalzo Pieve di Cadore Cortina Station - 31 min drive
  • Perarolo di Cadore Station - 34 min drive
  • Free ski shuttle
map
See on map
Via Faloria 8, Cortina d'Ampezzo, 32043, BL, Italy

At a glance

Hotel size

  • This hotel has 52 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 10:30 AM

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Food and water bowls and litter boxes available
  • Pet grooming services offered

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Free ski shuttle
  • Ski storage
  • Ski lessons on site
  • Ski equipment rentals on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski passes available

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Year Built - 1907
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Moldovan
  • Romanian
  • Russian
  • Spanish

In the room

Sleep well

  • Pillow menu
  • Down comforter

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Ski

  • Ski passes available
  • Free ski shuttle
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Ski lessons on site
  • Ski equipment rentals on site

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 5 nights. This tax does not apply to children under 12 years of age.

Children & extra bedsPay at property

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

PetsPay at property

  • Pets are allowed for an extra charge of EUR 15 per pet, per night
  • Service animals exempt from fees

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global) and COVID-19 Guidelines (WHO).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Please note that pets are not permitted in the restaurant.

Also known as

  • Serena Cortina d'Ampezzo
  • Hotel Serena Hotel
  • Hotel Serena Cortina d'Ampezzo
  • Hotel Serena Hotel Cortina d'Ampezzo
  • Serena Hotel Cortina d'Ampezzo
  • Hotel Serena Cortina d'Ampezzo

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Serena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Grooming services, food and water bowls, and litter boxes are available.
  • You can check in from 2:00 PM - midnight. Check-out time is 10:30 AM. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Ristorante Pizzeria Vienna (3-min walk), El Bronsin Pizzeria Ristorante (4-min walk), and Ristorante Pizzeria Il Ponte (7-min walk).
  • Have fun with onsite winter activities like skiing. Hotel Serena also has a garden.
8.2.Very good.
  • 10.0.Exceptional

    Good location, few minutes walk from ski bus, fantastic view of the mountains from the balcony. Hotel shuttle will take you to/ from either ski lift directly at start or end of day. Great breakfast and decent evening meal- worth doing half board as restaurants in town pricey unless you’re just after pizza. Very helpful staff. Decent size warm room Negatives? Soft drinks and coffee a bit expensive at €3.50 but would definitely recommend it.

    5 night family trip, Feb 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The hotel offers an amazing service, the food is extremly good and the hotel is very clean. It's situated just outside Cortina center which is reacheable on foot (10 mins walk).

    5 night romance trip, Feb 3, 2019

    Verified Ebookers guest review

  • 10.0.Exceptional

    The hotel staff are amazing and make your stay in this beautiful town amazing.

    4 night trip, Jan 6, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Alt und zu teuer

    Das ganze ist sehr alt und es wurde nichts gemacht. 1 Nacht für 1 Person für 114€ ist eine frechheit.

    Konrad, 1 night trip, Jul 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    静かに過ごせるホテル

    少しだけ中心地から離れてましたが、街自体が小さいのでさほど不便ではありませんでした。 チェックイン時のスタッフの対応もよく、スムーズに手続きが完了しました。 部屋の状態は良く清潔感もあったのですが、最上階の屋根裏の部屋でその構造上のせいなのか、シャワー室(バスタブは無し)が非常に狭く身動きが取れないほどの大きさでかなり使い勝手が悪かったのが唯一のマイナスポイントでした。

    1 night trip with friends, Jul 2, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Ok

    Veloce il check-in , ottimo il servizio di parcheggio gratuito

    Alessio, 1 night trip, Aug 15, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Hotel discreto con servizi migliorabili

    Sebbene la struttura necessiti di una ristrutturazione, l'albergo è piacevole e confortevole. Le ragazze che gestiscono l'albergo sono gentili e disponibili, sebbene talvolta si percepisca la mancanza di un adeguato coordinamento.Colazione decisamente migliorabile. Ottima la pulizia della camera.

    Conticchio, 7 night family trip, Aug 6, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Splendida posizione in contesto migliorabile

    Pulizia della camera superficiale e frettolosa.Norme disattese.Ottima posizione,personale volenteroso,cucina da rivedere.

    PIETRO, 13 night family trip, Aug 2, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Cucina No No No!!!!!

    camillo, 3 night trip, Jul 12, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Posto bello poco personale dovuto al covid sono stati fatti alcuni cambiamenti

    Jordan, 1 night romance trip, Jul 4, 2020

    Verified Expedia guest review

See all 29 reviews